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Tru By Hilton Jacksonville St Johns Town Center

Top rated by guests
Property building
Lobby or reception, Business facilities
Lobby or reception
Game Room, Lobby or reception
Lobby or reception
review stars
8.9Excellent
(385 Ratings)
"Great location with a lot of close restaurants and stores! Facilities were clean, staff were friendly, many options for breakfast with the pancake machine being our favorite! The bed, sheets and pillo..."
Verified guest
Don't miss out! Price and availability may change
8.9 / 10
Excellent(385 Ratings)

Hotel in Jacksonville, FL

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area

About this hotel

Comfortable Accommodations

Amenities at Tru By Hilton Jacksonville St Johns Town Center

Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Wheelchair accessible
WiFi/Internet
Accessible Parking
Family friendly
Safe
Accessible by lift
Contactless check-in/out
Fire alarm
Fire extinguisher

Map of Jacksonville, FL

city location on map

Nearby attractions

Jacksonville Zoo and Gardens
11.9 mi
Cummer Museum of Art & Gardens
9.5 mi
VyStar Veterans Memorial Arena
8.2 mi
TIAA Bank Field
7.8 mi

Available Rooms

Ratings and reviews

8.9 / 10
Excellent(385 Ratings)
100% verified reviews
10 / 10Outstanding·Jul 2026
Great location with a lot of close restaurants and stores! Facilities were clean, staff were friendly, many options for breakfast with the pancake machine being our favorite! The bed, sheets and pillows were exceptionally comfortable. I plan on booking this hotel the next time we are in the area!
Would have loved a microwave in the room instead of one for each floor.
9 / 10Outstanding·Jun 2026
Location
NA
7 / 10Good·Jun 2026
Breakfast was fine. It was closed to where we supposed to be the next day.
We needed a late check out about 2 hours but they was unable to help us. Was willing to pay for the 2 hours. But they still was not willing to help us.
5 / 10·Oct 2025
Muffins, pancakes, and juice were delicious. Location was great.
The beds were hard and rooms are small. Bathtub had dirt in it. I walked on floor barefooted and my feet were literally black on bottoms. Luggage carts are horrible. Feel like property needs reno. Towel was dingy. Someone did reach out but my mom and sister did not want housekeeping service. Bathtub was dirty before mom used it. Floors need deep cleaning 😩
$$$$
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FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Tru By Hilton Jacksonville St Johns Town Center. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Tru By Hilton Jacksonville St Johns Town Center pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Tru By Hilton Jacksonville St Johns Town Center?

We found 16 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.