Apartment Benimar with heated pool, large terrace, dishwasher, wifi, SAT-TV

Perfecto y tranquilo

The property was nice, especially the balcony area which was quite private (apart from the people above) and got sun from about 12-6pm in February which was excellent. Whilst it’s in a quiet residential area you can walk to the beach in 10 mins (all downhill) and get a taxi back for a few €. The nearest beach is my favourite in the area. There is also a small shopping centre with supermarket and pubs about 4 mins walk. The beds were really comfy and the bathroom with the shower had plenty of hot water. Kitchen well equipped and the WiFi was great. We arrived at the end of a really bad calima and considering this the apartment and complex was clean. The pool area (which The calima has dumped a lot of sand in) was cleaned within 24 hours of it ending! A few things that could make it 5 star- there was no info inside the apartment we arrived at night, didn’t know where we were for a supermarket for water etc. and neither did the person showing us around. We had absolutely no clue how to work the TV (got Netflix working but none of the sky channels). The curtain pole in the bedroom was hanging off when we arrived so we never used that door to the balcony but wasn’t a big deal. The one thing. That did spoil our stay was the check out. We had a late flight and asked to check out at 3pm. We were told to check the day before (fair enough) phoned the day before and couldn’t get a late checkout because someone else coming the next day. I asked if maybe 12 noon was even possible to be told NO 10am. So I asked if there was anywhere we could go with our luggage etc. And was abruptly told ‘no responsible for luggage’ and call ended. So we were ready to go at 10am but didn’t know where to leave keys etc. We sat at the pool area with our luggage in the apartment doorway for over an hour and no one arrived, I stayed at the pool with my stuff but my other half went back into apartment with the cases and waited on the balcony. The people arrived to clean the apartment at 12.15 and shouted at my partner for still being there and said we should just have left the apartment open?? A) they clearly could have accommodated a 12 noon checkout and didn’t and b) again poor communication about where to leave keys and c) Spoken to abruptly again for the 2nd time in 24 hours by people at this apartment. It really was a disappointing end to the holiday which could have easily been avoided with better communication. 10am checkout Rule is very early when cleaner comes after 12?

Ha superado mis espectativas, ubicacion ideal, sin duda volveria a reservar, muy recomendable.

Location is fine, quiet and in a nice complex. A 15 minutes walk to Fanabe beach which is very nice, and not very far from shops and bars.The great issue is the lack of cleanliness and maintenance of the apartment. It was dirty, there are spots on pillows, and furniture is old and damaged. Very disappointing for the price !