The Boathouse

sensational place to stay with beautiful and thoughtful accessories. Coffee , tea and granola on arrival with optional champagne if you forgot to buy some on the way! super lovely staff

the sofa bed is not very comfortable for 2 adults.

The boathouse definitely has the wow factor from the moment you step aboard. Its decor is impressive but also comfortable and the whole boat is supringly spacious. Once all the blinds are closed you feel the beauty of how private booking here is, which is odd when you are so central to everything. There's lovely little touches like pillow mist, reed diffusers and bath salts which makes it feel more luxurious. It was a lovely experience to stay on a boat hotel, we did only have one night and two would have been lovely as the weather meant we couldn't really sit outside but that can't be helped.

The need to confirm arrival time, while I understand someone being there to greet you is nice, it felt like I was having to juggle the tube while text about arrival when a key lock and code and written instructions would have been our preferred method. Although it has a wow factor, after a little you notice a few places where cleaning has been neglected, the roller blinds are dirty, cobwebs in the bathroom with dead spider and another with bugs, dust on the ceiling vents, mugs that need a descale and mould in corner of the shower kind of took the rating down slightly. None of that however made our stay uncomfortable, I just would have expected higher standard for what we paid. The water system is noisy, but, again didnt make the stay uncomfortable and I guess you expect it on a boat. There were a lot of renovation going on with the pontoon with didn't give a great view out the windows but work needs doing and I understand that, would have preferred it not on our stay though of course!

One of the most stunning, unique places to stay in London.

Outstanding and huge praise to Fran, who greeted us as we arrived and was such a fantastic ambassador for the company. Also I must give equal praise to Cherelle, who from prior to even checking in, was on hand 24/7 on the phone with any questions or inquiries and as well as after we departed the next morning. Guest Relations at its very finest.

Great location. Unique property - it felt a bit 'worn in' and generally just OK, especially given the price tag. I was certainly grateful to have my own space, however, it would have been helpful to know a bit more about the property in advance... everything worked (more or less) though it wasn't the sanctuary/escape I was hoping for (especially when the park deputies come to pump the water out or whatever they do at 7:00AM ON A TUESDAY... Oy...). Will I go back? Prob not for an overnight, though great venue for a daytime affair.

Things were a bit worn down - lights broken or missing, the 'fireplace' is essentially a follie (and a potential toe-stubber). Water pressure and temp was actually quite good, though the toilet was a bit of a chore to use effectively (as was the tub - 30 mins to fill up and another 30 mins to drain/pump out) ... bathroom floor is freezing... bedroom was way too warm... I figured it out tho, so, at least I slept on the last day.