Hotel Charlotta

Czysto, cicho i spokojnie.

Elegancka, bliskość parku, śniadanie

Winda nie działała,

Śniadanie różnorodne, pięknie podane. Hotel zachwycający, położony tuż przy pięknym parku. Personel bardzo miły.

Wszystko było na najwyższym poziomie.

Breakfast was good.

I have chosen the hotel because of the past guests raving about it in their reviews, and the overall rating 9,5. What a big disappointment ! As I mentioned above, the breakfast was good BUT ... we had to pay for the coffee at breakfast , even though the breakfast coffee machine didn't work properly! My English friends had to pay also for the tea pot with milk. The evening we arrived we "were offered" cappuccino and the next day turned out we had to pay for it additionally, so it was not "and offer", and we should have been told that we had had to pay for it. I really didn't mind paying for my drinks, I just like to be told about that when somebody is "offering". Having said that, I must add that the staff were nice and very helpful and although they didn't speak English, they tried their best. It's just the owner rules they have to follow. warning then : ask first how much you need to pay :) We expected a bit more of the 3-star hotel , especially with such wonderful reviews . We paid 503 PLN for 2 rooms ( one night), and all of us slept VERY poorly because there were no proper blinds or shutters covering the windows,(no fly screens either, and there were mosquitoes! ). 4 am we were fully awake with sun shining straight into our eyes. :( There is an info on the website about restaurant in the hotel, BUT that was false !There was only a room for the buffet breakfast with a bar. We were hoping to have dinner when we came back from Książ castle, well another disappointment. This info about restaurant should be removed from the website, it is so misleading. We had to drive over 7 km to find a restaurant called "Oberza PRL". Otherwise, there was "Ciekawa" , a pizzeria . :( The hotel has got a LOT of potential, the building itself is nice , very friendly staff ,but we understand now why there were no other guests in the hotel, except us.