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Includes essentialsFree WiFi/internet and more
About this apartment rental
The Old Bank - Your Apartment enjoys a location in Bristol, 2.3 miles from Cabot Circus and 3.5 miles from Bristol Cathedral. There's a private entrance at the apartment for the convenience of those who stay.
The Old Bank - Your Apartment enjoys a location in Bristol, 2.3 miles from Cabot Circus and 3.5 miles from Bristol Cathedral. There's a private entrance at the apartment for the convenience of those who stay.
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Ratings and reviews
7.7 / 10.0
Good(85 Ratings)
100% verified reviews
1.0 / 10.0
You will never know peace . Sorrow and sadness will follow you . For taking my money …
This apartment is a scam, and the handler is a scammer . They will request your IDENTITY CARD. After you pay for the booking and receive your confirmation code, they start asking for your personal details on Whatsapp. They then request a deposit that isn't listed when searching for the house on booking- please avoid booking with this property . They are genuine real estate scammers. They stole my hard-earned money after demanding my driving licence or passport and a £ 300 deposit . I paid £ 226 for the booking, and then they asked for the remaining £ 300 deposit. Really? After some hours . They cancelled my booking and tell me the cancellation fee is same amount of my booking which means my £226 is gone lol.. I slept outside the property with my two kids and wife .. so sad .. bad experience …. I cried. They make me feel hopeless . After a long day drive just to lay down and relax and all this happened .. whosoever do this to me on this day will never know peace .
This apartment is a scam, and the handler is a scammer . They will request your IDENTITY CARD. After you pay for the booking and receive your confirmation code, they start asking for your personal details on Whatsapp. They then request a deposit that isn't listed when searching for the house on booking- please avoid booking with this property . They are genuine real estate scammers. They stole my hard-earned money after demanding my driving licence or passport and a £ 300 deposit . I paid £ 226 for the booking, and then they asked for the remaining £ 300 deposit. Really?
10.0 / 10.0
The stay was nice
The property was nice
Nothing to say really
8.0 / 10.0
good just would like to know when i get my £150 back
everything other than the smell of weed from flat 4
as above
10.0 / 10.0
Quick and cosy stay
Ease of access
All was good
5.0 / 10.0
Disappointed with staff and felt like I was being scammed
The property was very nice, clean and close to the town, very convenient for a group of mates
The problems I had with the property was the staff, first of all as soon as I got to the property I placed my bag on the table and the table broke straight away, it wasn’t a big bag just a ruck sack with my trainers in, soon as this happened I knew the table was already broke so I took a look at the bottom and it was all glued together and taped up, the problem was the owner try to take £90 of my deposit because of this, when I stated that the table was already broke and I had photos they didn’t argue or anything, just said they will not take anything from my deposit, I find this shocking as they knew it was already broke and try to charge me, if I didn’t take photos then they would’ve charged me for something that was already broke, I find it shocking that they would do that. Another problem I had was my deposit, before I put a £300 deposit down ( which was not mentioned until I booked the property ) they told me it would be returned in 3 working days, after 3 working days I was told it was now 7 working days, I waited till the 7th day and I had to constantly chase them up, I messaged them on WhatsApp, booking.com and email, every time just asked for my card details 4 times, it wasn’t till I said I was putting a complaint in that I got my refund back, it’s such a shame as everything was perfect bar the property owners, it would’ve been very convenient as I work in Bristol a lot and would’ve booked again but after changing the deposit date with no contact and trying to charge me for something that was clearly already broke I most definitely will not be booking again and feel sorry for all the other people they must’ve charged for the table
10.0 / 10.0
Very good
Spacious and well presented
Slight confusion from entry email, as instructed to pick up keys by following the 3&4 sign but then no instructions where apartment 2 was.
9.0 / 10.0
Good and met my expectations
The apartment is comfortable with well equipped facilities
The blinds are not very easy to operate.
9.0 / 10.0
Awesome accomodation and easy entry
Location and spaciousness
3.0 / 10.0
Not good
No hot water for my stay. No bed sheets, pillows or duvet for the sofa bed. Crumbs on the floor in bedroom
5.0 / 10.0
Disappointing
Three of us in an apartment….only two bath towels supplied
Bathroom sink would not drain
Some electric socket fittings loose
Cobwebs along ceiling
5.0 / 10.0
Neat but poor quality
It was cute and cheap and convenient and clean
A lot of the furniture was damaged and there were scam email sent before hand which meant it was hard to tell which were genuine so online check in was difficult and we struggled for a long time to get through to anyone on the phone for help
Also the sofa bed was extremely uncomfortable
8.0 / 10.0
Easy park and access. Simple place nice diy renovated
Quick easy to book and enter facilities via a simple text
Was available at shirt notice
4.0 / 10.0
We had to fix the boiler ourselves to get hot water and a lack of bedding
The location was easy for getting back into the City Centre and close to a large Sainsbury's, which was helpful when we didn't have any bedding provided for the sofa bed. Apart from real issues with the hot water and bedding (see more below), its quite a nice flat, though the sofa bed isn't that comfy. The key safe system worked well, then outside steel steps up to the first floor main entrance prior to the flat door. That main door was very heavy to open. All OK if your mobile. Lastly, as it was hot, all the windows did open well, but the bathroom one couldn't be left open as it was onto the outside stairs landing, which we wanted to keep open as we couldn't turn off the heated towel rail as the heating had to stay on to have hot water. Good windows for fresh air in the second floor attic space lounge, but we couldn't lock the first floor bedroom sash windows, so potentially a bit of a security issue. Good to have free parking in the street outside, though its a fairly messy area with lots of litter. The kitchen was well appointed with all you might need. It was also all clean.
Hot Water Issues:
On arrival we found there was no hot water - and we now see there have been hot water issues in prior reviews. After swapping emails, they asked us to fix the boiler ourselves, with a video about pressurizing it. That they knew low water pressure may be the issue and had a link to a video ready, suggests this is a long term issue they aren't fixing. The boiler then only worked on a heating and hot water combined option, not hot water only. We're not sure how safe it is to be asking guests to do maintenance of a gas boiler with what seem to be issues the owner already knows about. I'm technically moderately competent, but a paying guest should not have to work on a boiler.
Bedding Issues:
We previously confirmed the need for bedding for the sofa bed. On arrival in the afternoon we told them there was no duvet cover, pillowcase, sheet or towels for the third person, sharing that they wouldn't be with us until the next day to help them out. They said they would deliver first thing next day. None came. Later they told us they could not deliver the bedding and towels that day either so we went to the Sainsburys next door to buy the cheapest we could. After this they placed bedding outside our door that night but we didn't find it until the next morning having already bought by then.
Customer Service:
We have since had email conversations about a refund for all the hassle. In the end they decided on some randomly chosen figure based on "20% of one night's cost", £28.83. Our six night stay was £865. It didn't even cover the £32.25 we paid out for the bedding and towels, which were the cheapest we could find. When we said they weren't dealing with the cost, let alone the hassle, they just said, if we sent receipts, they would match the £32.25! They had no sense of the trouble we had to deal with at all.
8.0 / 10.0
Good value for weekend stay with location ideal for access to family wedding venue. My brother & family hired apartm
Beds were comfortable & linen of good quality. Nicely furnished with ample space for family of 4 for long weekend away.
Exterior space was not clean & first impressions from entrance to apartment was poor
7.0 / 10.0
Bristol Weekend - All X4 apartments
Very convenient setting for myself and my friends. We had the X4 apartments taken and it was great, lots of room and very clean/tidy.
The beds were very comfortable!
The apartments are difficult to get into. We struggled with the locks and on one apartment the doorframe itself was stuck so we ended up having to get a locksmith out. However, the owners/staff were brilliant throughout this process and the problem was solved very quickly.
In one apartment there was no hot water but the issue was resolved when they used another apartments shower.
3.0 / 10.0
Poor
Safe parking
Shabby apartment seen better days noisy from main road..no welcoming amenities..overall not worth the money there asking for
5.0 / 10.0
Not impressed, issue here and there that show the host negligent
quiet neighborhood. The room size is good enough for my family of 4. Free roadside parking. with kitchen and washing machine.
Housekeeping is bad, first, we told to find the linen inside the sleeping sofa storage compartment, and we found pillows and comforter without a cover, and those pillows and comforters appeared to be old and yellowish, told the host and they send linen.
We also found a towel left inside the machine not sure for how long, my wife felt disgusted and we dare not to use the washing machine.
I guess the host should had done a diligent work to pre-check the room before receiving guest and should not put the blame on the cleaner.
Thirdly the main door is very difficult to open, this is due to the door warp. My yound children could not open them, this post a serious risk for escape if any emergency situation happen.
8.0 / 10.0
I wont
After collecting keys from the dropbox it was impossible to open the door. After struggling for 10 minutes, AND after calling the agents (who were very unhelpful and simply said they'd never had anyone with a problem before) the neighbour virtually kicked the door in for me and at last it opened. This experience was extremely offputting and I will NEVER book anything under this Company "Old Bank Apartments" again. They have also been spamming me every since - I have no idea how they got my email address.
After collecting keys from the dropbox it was impossible to open the door. After struggling for 10 minutes, AND after calling the agents (who were very unhelpful and simply said they'd never had anyone with a problem before) the neighbour virtually kicked the door in for me and at last it opened. This experience was extremely offputting and I will NEVER book anything under this Company "Old Bank Apartments" again. They have also been spamming me every since - I have no idea how they got my email address.
10.0 / 10.0
Exceptional
The flat was really nice, clean and stylish in a handy location in Bristol.
-
8.0 / 10.0
Very good
The apartment was lovely and had everything we needed
The entrance had steep steps which I didn't realise and made it harder than I would hope to carry cases up with arthritis
9.0 / 10.0
Yes
Nice quiet, street. Easy parking. Quick response when hot water not so hot. Thanks for a great stay.
8.0 / 10.0
Very good
Easy parking
Struggled to control the heating
9.0 / 10.0
Central spacious comfy flat - fee parking and cul-de-sac so quiet
spacious well decorated and maintained apartment. Very well equipped, although some more kitchen tools, eg spatula/wooden spoon would be handy. Wi-Fi great, comfy big sofa, wonderful huge bed.
Lovely to have huge bath with plenty of hot water.
Although centrally located very near a small retail park as in cul-de-sac safe and quiet.
Plenty of fee parking right outside the flat.
Any queries responded to very quickly.
Good value.
Nothing
10.0 / 10.0
lovely stay I will book again for our next trip
all good
9.0 / 10.0
Superb
Roomy and lovely space to stay in all facilities available and in and outside the apartment we're a great standard and it was quick and easy to check in this made it a great place to stay
Maybe some essentials in the kitchen would be nice but this was not a problem as able to shop at the local supermarket instead
10.0 / 10.0
good location , free parking , welll appointed kitchen , comfortable beds
clean and comfortable
nothing
4.0 / 10.0
overpriced and basic facilities
hard to get into the key box
half eaten food in fridge
uncomfortable bed
backed up drains when rained heavy - gurgling drains all night
2.0 / 10.0
health hazard, bedroom riddled with mould, it was very bad
size was good
Apartment was mouldy, stank of mould. bathroom mouldy. smelled so bad. they had a loud fan in the bedroom to take smell away (which means they knew about the mould problem and still rented it out), but I had to switch off the loud fab at night to sleep also when we arrived the windows were open for the mould smell and the apartment was freezing . I have an allergy to mould and informed the management company. it was a health hazard, we were not offered a replacement property until the second day. they offers a much smaller property (studio) the other side of town. no maintenance or anyone came to help for the entire stay. we want a refund for a at least the first night and no one is responding to emails now or dealing with this complaint. outside the property was dirty and unkempt. it was a terrible experience.
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at The Old Bank - Your Apartment. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is The Old Bank - Your Apartment pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Old Bank - Your Apartment?
We found 9 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
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