THE ONE Monumental Palace

Top rated by guests
Lobby
View
Interior view
Restaurant
Exterior view
Don't miss out! Price and availability may change
9.1 / 10.0
Outstanding(45 Ratings)

Hotel in Porto

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

At THE ONE Monumental Palace, exceptional service and top-notch amenities create a memorable experience for guests.

Complimentary internet access is available in the hotel to ensure you stay connected during your visit.

Arrange your trips to and from the airport using the hotel's convenient transportation services booking.

Car hire and shuttle offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Porto.

For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes. At the hotel, their tours can even assist you in booking tickets and securing reservations for leisure activities and adventures.

Always look your best in your preferred attire with the dry cleaning service and laundry service provided at THE ONE Monumental Palace.

Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room.

Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber.

A selection of rooms feature blackout curtains and air conditioning to ensure your comfort and convenience. A number of rooms feature television for guest amusement and enjoyment.

In certain rooms, the hotel offers visitors access to a coffee or tea maker and mini bar.

In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries, bathrobes and towels, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at THE ONE Monumental Palace, you can always indulge in a scrumptious meal on-site.

All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.

Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.

An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.

At THE ONE Monumental Palace, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by paying a visit to massage, steam room, spa and sauna for ultimate relaxation.

At THE ONE Monumental Palace, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.


Amenities at THE ONE Monumental Palace

Free WiFi/internet
Free breakfast
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Spa
WiFi/Internet
Hot tub/Jacuzzi
Parking Available
Laundry services
Sauna
Family friendly
Contactless check-in/out
Cleaning products

Map of Porto


Available Rooms

Things to know

Check-in: 3:00 PM
Check-out: 12:00 PM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Kids allowed, fees apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    9.1 / 10.0
    Outstanding(45 Ratings)
    8.0 / 10.0Excellent·May 2024
    The hotel is 5 star in every sense except front desk staff failed several times. Upon our arrival on a last minute trip, we asked the front desk to book us on a tour for next day. They said that they would confirm in the next couple of hours. 2 hours passed and since we didn’t hear back, I called them and they couldn’t confirm saying that they hadn’t heard from their contact. They asked us to wait a few more hours. I explained to them that I could make arrangements if they can’t confirm and I was afraid that the tours wouldn’t be available. After 4.5 hours that I called, they suddenly heard from the tour company as I was on the phone with them and the rate was twice as much as they had quoted us in the morning. I asked them not to book and made my own arrangement, On the second night I asked them to make a reservation for a restaurant that they recommended. As we were leaving the hotel, I asked the same front desk person, if our reservation was confirmed. He said yes. We get to the restaurant and they only had a table in a hall way that was next to the kitchen. The restaurant said that the hotel just called them 5 minutes ahead of our arrival. The restaurant had told them that they are fully booked and the hotel had told them we were already on our way and hence the table in the hall way. We had prepaid for the stay through a third party travel website. It was confirmed upon our arrival that it was fully paid. At our departure they wanted to charge my credit card saying that they don’t see it. I showed them my email confirmation from the website. They said they didn’t see it. I forwarded them the email. They wanted to charge my cc and if they find the payment, they refund it then. We had to leave for the airport. I agreed. They called after an hour that they found it. I wish the front desk staff was better trained. They made the experience of staying at the hotel very disappointing.
    9.6 / 10.0Outstanding·Apr 2024
    Perfect for our 4 night stay. Staff most friendly and helpful. Great breakfast with huge selection of hot and cold options. Very comfortable bar with attentive staff and fantastic meals enjoyed at Yakuza restaurant. Would love to return.

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    FAQs

    Is parking included with this hotel?

    Yes, parking is listed as an amenity at THE ONE Monumental Palace. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    Yes, a swimming pool is available for use at THE ONE Monumental Palace. Enjoy the water!

    Is THE ONE Monumental Palace pet friendly?

    Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at THE ONE Monumental Palace?

    We found 17 amenities for this rental. This includes free wifi/internet, free breakfast, free parking, air conditioning, and pool.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.


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