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Sercotel Arenal Bilbao, Ascend Hotel Collection

Top rated by guests
Exterior view
Food and beverages
Lobby
Restaurant
Food and beverages
Don't miss out! Price and availability may change
8.6 / 10
Excellent(76 Ratings)

Hotel in Bilbao

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area

About this hotel

At Sercotel Arenal Bilbao, Ascend Hotel Collection, exceptional service and top-notch amenities create a memorable experience for guests.

Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Amenities at shuttle offered by Sercotel Arenal Bilbao, Ascend Hotel Collection simplify the organization of your excursions, tourist activities, and other adventures in Bilbao.

For guests with their own vehicle, parking facilities are provided.

Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes.

Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Sercotel Arenal Bilbao, Ascend Hotel Collection. Desire to unwind? Make the most of your visit at Sercotel Arenal Bilbao, Ascend Hotel Collection with accessible amenities such as daily housekeeping.

Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.

For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones.

Accommodations come equipped with all the conveniences required for a restful night's slumber. A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain chosen rooms, mini bar is conveniently available for your use.

At Sercotel Arenal Bilbao, Ascend Hotel Collection, select bathrooms are equipped with a hair dryer to enhance your comfort during your stay. A delightful breakfast is the perfect way to begin your day, and at Sercotel Arenal Bilbao, Ascend Hotel Collection, you can always indulge in a scrumptious meal on-site.

Amenities at Sercotel Arenal Bilbao, Ascend Hotel Collection

24-hour front desk
Business facilities
Shuttle available
Concierge services
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
Wheelchair accessible
WiFi/Internet
Parking Available
Breakfast available
Laundry services
Family friendly
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Bilbao

city location on map

Available Rooms

Things to know

Check-in: 2:00 PM
Check-out: 12:00 PM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Pets allowed, fees apply
  • Kids allowed, fees apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    8.6 / 10
    Excellent(76 Ratings)
    8.8 / 10Excellent·Aug 2025
    We enjoyed our one night stay at this hotel. It’s in a great location just on the edge of the Old Town and surrounded by eateries and bars. Transport was close by too. The Ribera market 10 minutes walk away and the Guggenheim Museum about 20 minutes walk. The apartment was spotlessly clean, the bed comfortable and the room very quiet. Breakfast was excellent too and only about 11 Euros if pre- booked. All in all, a pleasant stay.
    9.6 / 10Outstanding·Jul 2024
    Immaculately clean small hotel located on the edge of the old town. Two blocks from Metro and a short walk to the new center. It’s an older building but well maintained. My room was large BUT it was on the 6th floor and the elevator only goes to the 5th so if you have an aversion to stairs make sure to avoid the 6th floor. The air conditioning was poor and in an attic type room it could not cope with the heat. Breakfast is available but because it’s a small hotel, other facilities are sparse. I would stay there again but not if the weather was hot. Staff were efficient and pleasant. Breakfast choices were decent but most of the hot food was lukewarm or cold.

    FAQs

    Is parking included with this hotel?

    Yes, parking is listed as an amenity at Sercotel Arenal Bilbao, Ascend Hotel Collection. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

    Is Sercotel Arenal Bilbao, Ascend Hotel Collection pet friendly?

    Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

    What amenities are available at Sercotel Arenal Bilbao, Ascend Hotel Collection?

    We found 19 amenities for this rental. This includes 24-hour front desk, business facilities, shuttle available, concierge services, and free wifi/internet.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.