Novotel Queenstown Lakeside

Top rated by guests
Restaurant
Exterior view
Bar
Facilities
Lobby
Don't miss out! Price and availability may change
8.5 / 10
Excellent(1,093 Ratings)

Hotel in Queenstown

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Novotel Queenstown Lakeside provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.

The hotel offers taxi, car hire and shuttle amenities for your ease in navigating around Queenstown. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity.

The hotel also features a fireplace, providing a cozy ambience during cool evenings. Whether it's an extended stay or simply needing fresh attire, laundromat, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible.

Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.

To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. Several chosen accommodations at Novotel Queenstown Lakeside have a balcony or terrace incorporated into the room design. In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television, in-room video streaming and cable TV for their entertainment needs. Within specific rooms, a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers. Start your day stress-free at Novotel Queenstown Lakeside as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee.

Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Visitors wishing to create their personal culinary delights will appreciate the on-site shared kitchen provided at this establishment.

Throughout the day, engage in the entertaining activities available at Novotel Queenstown Lakeside.

Make sure to discover the readily available beach at hotel.

Experience the finest of winter activities by taking advantage of the slopes daily, effortlessly accessible with ski slopes and ski equipment rentals situated at your doorstep. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.


Amenities at Novotel Queenstown Lakeside

24-hour front desk
Business facilities
Restaurant
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Wheelchair accessible
Bar
Kitchen
WiFi/Internet
Parking Available
Breakfast available
Shared kitchen
Ski in/Ski out
Garden
Laundry services
Family friendly
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Queenstown

city location on map

Available Rooms

Things to know

Check-in: 2:00 PM
Check-out: 11:00 AM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Kids allowed, fees apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    8.5 / 10
    Excellent(1,093 Ratings)
    7.6 / 10Good·Oct 2026
    I’m really torn about this review because the staff were absolutely lovely, but the rooms seriously need some attention and renovation. We were transferred twice during our stay. Our first room had a strong damp smell, so we were moved to another room which was actually very nice, but unfortunately we couldn’t stay in it. We were then “upgraded” to a lake-view room. While the damp smell was still noticeable, it was thankfully not as strong as in the first room. I honestly think the rooms are simply showing their age. Considering the price you pay to stay here, I don’t think the condition of the rooms matches the cost. That being said, the location is fantastic. We decided to stay because everything is so convenient—shops, restaurants, playgrounds and other places are within easy reach, and we could easily pop back into the hotel whenever we needed to. The biggest positive was definitely the staff. Despite all the trouble with changing our rooms, they remained incredibly accommodating, patient and respectful throughout the whole experience. The food was great as well. I really hope Novotel Queenstown Lakeside considers renovating or upgrading the rooms soon. It has such a great location and wonderful staff, and it would be a shame for the hotel’s reputation to be dragged down by negative reviews simply because the rooms are outdated and have dampness issues. Great staff, great food and an excellent location—but the rooms definitely need an upgrade, especially for the price.
    10 / 10Outstanding·Oct 2026
    Stayed only for 1 night...very great location. Good breakfast.choices, they have rice 😍.
    9.2 / 10Outstanding·Sep 2026
    What a stunning location. This hotel has great views. Rooms are spacious with all the basic amenities you need. Breakfast has a good range to choose from. Staff are very accommodating nothing was too much for them. Special shoutout to Joshua and Tristan for the lovely service and suggestions.
    6.4 / 10Average·Jul 2026
    Chceck in time was 2pm. Arrived at 2:10 and advised the room wouldn't be ready till 3pm. As we were travelling with a sick and injured child this was unacceptable. They did manage to move bookings around and we were checked in by 2:30. Shower had rust on the bottom. The french toast had strands of hair.

    FAQs

    Is parking included with this hotel?

    Yes, parking is listed as an amenity at Novotel Queenstown Lakeside. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

    Is Novotel Queenstown Lakeside pet friendly?

    Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at Novotel Queenstown Lakeside?

    We found 26 amenities for this rental. This includes 24-hour front desk, business facilities, restaurant, shuttle available, and concierge services.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.