The receptionist was so kind, professional, and did her best despite the hostel's shortcomings. Location is decent, facilities are relatively clean. Unfortunately, none of that was enough to overcome the negatives.
The open walls near the ceilings are meant to let hallway AC into each room, but in practice, it's a terrible design. Especially horrible for ventilation, lighting, and noise.
- Cold air has to fill the hallways first before spilling into rooms, so each unit turns into an oven unless directly next to an AC.
- They also turn off some AC units after 12am to save money.
- The design might work if all ACs were colder and constantly on, but they weren't (even after complaining about the heat).
- Their savvy business logic: "Save money by turning off the AC while everyone's asleep, they'll never know!"
I initially appreciated the owner's “strict rules”: no alcohol, no smoking, no couples?... This is a “halal friendly hostel”, with rule signs everywhere. Not a complaint, in fact, I expected these rules to encourage mindfulness and keep rude guests away. Unfortunately, that wasn't the case. I guess you get what you pay for at rm30-45/night. Still not worth it. Cheap does not equal value. One of the nights there were 2-3 noisy men sharing the room next to mine…
Another night I was unfortunate enough to have the rudest person imaginable as a neighbor. He returned past midnight and made nonstop noise with complete disregard for others, slapping mosquitoes, slamming doors, crinkling bottles, watching TikTok, and loudly coughing and farting (adding both noise and smell) all until past 3am. He left his light on all night, which bled into my room. Since all this happened after 11pm (12am–3am), no staff was available or online to help.
Between the open-wall design, the heat at night, mosquitoes, inconsiderate neighbors, random phone alarms, no soap or toilet paper, broken bidets, random construction/water shutoff, and zero staff after hours, my experience felt less like a halal hostel and more like a hellish hostile hostel.
Couldn't sleep in the heat, but couldn't remove the blankets because of the many mosquitoes eating me alive. It’s like Lord of the Mosquitoes once the staff goes home. With the heat, mosquitos, and noise, I often didn’t go to sleep until 6am.
Should have checked Google reviews instead of trusting Agoda or Booking. They don't even bother properly addressing reviews because it’s hopeless. (It's owned by OYO, a big multinational corporation/real estate tycoon. Why care about providing good service when you own so much of the market?)
KL has similarly priced accommodations except the homes are significantly better than this place. I’ve stayed at another hostel like this in KL before, except that one was family-owned and actually nice, with fully sealed rooms. But this latest experience was the closest I was willing to get to the true hostel experience, and it will certainly be my last.
If this is your only option, I wish you better luck than I had. Also, it’s not really a woman-friendly hostel. Only recommend if you enjoy being part of a communal mosquito blood buffet in a hot, noisy room with rude, vulgar men. It’s a hot spot for mosquitos to enjoy a human hotpot.
My tips: bring your own toiletries, earplugs, mosquito repellent, a fan, an eye mask, and a brave heart. Or just avoid this hostel altogether if you can.