Holiday Inn Express Mexico Basilica By IHG

Top rated by guests
Exterior view
Restaurant
Exterior view
Exterior view
Facilities
Don't miss out! Price and availability may change
8.2 / 10
Excellent(65 Ratings)

Hotel in Mexico City

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Experience an abundance of unparalleled facilities and features at Holiday Inn Express Mexico Basilica By IHG. Maintain seamless communication using the complimentary Wi-Fi at hotel. Discovering Mexico City becomes even more accessible, thanks to the taxi amenities provided at the hotel.

Guests can avail parking facilities at the hotel.

During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as express check-in or check-out, luggage storage and safety deposit boxes.

Obtaining passes for the town's top entertainments becomes effortless with hotel's tours. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes.

Craving relaxation? Make the most of your stay at the Holiday Inn Express Mexico Basilica By IHG with convenient amenities like room service and daily housekeeping at your disposal. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors.

For visitors wishing to smoke, designated smoking zones can be found.

At Holiday Inn Express Mexico Basilica By IHG, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Elevate your experience at hotel with the knowledge that certain rooms are equipped with air conditioning, ensuring a more pleasant stay for you.

Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay.

In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. Begin your day carefree at Holiday Inn Express Mexico Basilica By IHG, as complimentary breakfast is offered for your convenience.

At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.

At Holiday Inn Express Mexico Basilica By IHG, visitors have the option to receive groceries directly in their accommodation, ensuring outstanding comfort and simplicity when it comes to meals. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.

Discover the fitness amenities at hotel to maintain your health and strength during your getaway.


Amenities at Holiday Inn Express Mexico Basilica By IHG

Free WiFi/internet
Free breakfast
Free Parking
Air conditioning
Non-smoking
Gym
Wheelchair accessible
WiFi/Internet
Parking Available
Laundry services
Family friendly
Contactless check-in/out
Cleaning products

Map of Mexico City


Available Rooms

Things to know

Check-in: 3:00 PM
Check-out: 1:00 PM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Kids allowed, fees apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    8.2 / 10
    Excellent(65 Ratings)
    8 / 10Excellent·Mar 2025
    We tried the hotel restaurant food and was not happy about it. This made us purchase our own food outside the hotel. We brought food inside the hotel dining area to eat it and requested for drinking cups. The reception staff said there were no dining cups and said that they had paper cups for 10 pesos per cup. We asked for the manager on duty, hoping that the manager would be sensible since this was the first time we encountered a hotel without drinking cups or glasses in their dining area. When the supervisor came, named Viviana, she said that there were no cups and if we wanted cups, to go to our rooms and get our coffee cups to use. We were astounded to hear what she said. She did not even try to solve our problem and just smirked and left us after my sister angrily told her that they should be providing us cups, like all other hotels, not asking us to get it in our rooms. We were in The dining area of the hotel. Her customer service resolution was very poor. When my sister asked for her name, she defiantly said Viviana arrogantly, and left us. She went to the reception counter, huddled with the reception staff and just left us to go to a room by the dining area where there were a number of her colleagues inside the room, without even a thought of helping us. Later we heard them laughing out loud. It was such a terrible experience. Additionally, when we arrived at the hotel - the guard or hotel staff at the lobby did not even offer assistance and were just looking at us. We had 3 rooms reserved - 2 double rooms and 1 single. All of us said, we were not going back to this hotel - ever again, nor recommend it to our friends and colleagues in the travel industry. More so, with our families who want to visit the Basilica of Our Lady of Guadalupe. Oh and the room amenities were wanting in the correct no of towels, cups, toiletries and slippers. Hotel keys were dependent on the number of beds in the room and not the no of people. All said, this hotel needs a major fix and training in customer service, which was near to nil.
    10 / 10Outstanding·Jan 2025
    Located near transport, shopping and basilica. Not far from centre.
    9.2 / 10Outstanding·Nov 2024
    I stayed in the hotel for a week. My key aim was to be close to our Lady of Guadalupe's Sanctuary. So the location met my needs perfectly. The room was spacious and very clean. Staff was also polite and helpful, overall. Whilst hotel is not exactly close to the city central, it's not too far by taxi. It's rather close to the airport though
    5.6 / 10·Apr 2026
    This place had potential, you know what you’re getting. However the night clerk was not very pleasing.

    FAQs

    Is parking included with this hotel?

    Yes, parking is listed as an amenity at Holiday Inn Express Mexico Basilica By IHG. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

    Is Holiday Inn Express Mexico Basilica By IHG pet friendly?

    Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at Holiday Inn Express Mexico Basilica By IHG?

    We found 13 amenities for this rental. This includes free wifi/internet, free breakfast, free parking, air conditioning, and non-smoking.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.