Grand Hotel Ai Ser

Grand Hotel Ai Ser Hotel in Almaty
Grand Hotel Ai Ser Hotel in Almaty
Grand Hotel Ai Ser Hotel in Almaty
Grand Hotel Ai Ser Hotel in Almaty
Grand Hotel Ai Ser Hotel in Almaty
Don't miss out! Price and availability may change
6.5 / 10
Average(48 Ratings)

Hotel in Almaty

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Grand Hotel Ai Ser provides flawless service and all the necessary facilities for visitors.

Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.

Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date.

Shuttle offerings at the hotel enhance the ease of discovering Almaty.

Visitors can take advantage of complimentary parking directly at the hotel.

Reception services such as concierge service, express check-in or check-out and luggage storage are available to accommodate your requirements. Traveling with minimal baggage is achievable at Grand Hotel Ai Ser, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. Smoking is limited to specified smoking zones. Each accommodation at Grand Hotel Ai Ser is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the hotel, guests can enjoy the advantage of having air conditioning available for their convenience. At Grand Hotel Ai Ser, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace. In select rooms, guests can enjoy a touch of amusement with the availability of television for their entertainment. Rest assured, in a few chosen rooms, the presence of mini bar can be found.

Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an amazing evening effortlessly! Have an enjoyable night without venturing beyond the premises at karaoke rooms and bar. Indulge in the numerous pursuits available at Grand Hotel Ai Ser. Make certain to allocate time for discovering the shoreline, easily reachable right from the hotel. Unwind after a long day by stopping by massage, hot tub, salon, steam room, spa and sauna to rejuvenate your senses. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. Bypass the formal attire and choose a laid-back mixed drink or brew at hotel's waterside lounge. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.


Amenities at Grand Hotel Ai Ser

24-hour front desk
Business facilities
Restaurant
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Wheelchair accessible
Bar
Spa
WiFi/Internet
Hot tub/Jacuzzi
Parking Available
Breakfast available
Laundry services
Sauna
Family friendly
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Almaty

city location on map

Available Rooms

Things to know

Check-in: 12:00 PM
Check-out: 12:00 PM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Pets allowed, fees apply
  • Kids allowed, fees apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    6.5 / 10
    Average(48 Ratings)
    7.2 / 10Good·Oct 2025
    Don’t book at Regardal Hotel Almaty — they’re scammers. We booked for one night and requested early check-in since our flight arrived at 2 a.m. When we got there, a staff member named Aivar said early check-in wasn’t allowed and tried to charge us 40,000 ₸ for another room. After bargaining, we agreed to pay 7,000 ₸, gave him 10,000 ₸, and he promised to return the 3,000 ₸ change later — but never did. The next day, staff claimed he was off and refused to return the money. Total scam. Avoid this hotel — it’s a waste of time and money!
    9.6 / 10Outstanding·May 2025
    Остались в этом отеле на 2 дня. Скажу сразу — кроме быстрого лифта и завтрака, ничего хорошего в этом месте нет. Отель разваливается. Номера старые, без ремонта. Душ — просто ужас: температура воды постоянно меняется — то ледяная, то резко кипяток, пользоваться невозможно. Бассейн есть, но вход в него платный — 10 000 тенге с человека, хотя на ресепшене говорили, что 6 000. Разные данные, никакой конкретики. Работники заходят в номер без стука — уборщики, мастера и другие сотрудники. Это нарушение личного пространства. За такую цену можно найти намного лучше. Категорически не советую! Про розетки забыл. На одном номере на 2их только одна розетка. Вообще розеток нету то есть дестяки включателей света, а свет в половине комнаты не рабочий. Впрочем, сами судите
    6.8 / 10Average·Oct 2025
    Friendly receptionist but not good housekeeping service.

    FAQs

    Is parking included with this hotel?

    Yes, parking is listed as an amenity at Grand Hotel Ai Ser. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    Yes, a swimming pool is available for use at Grand Hotel Ai Ser. Enjoy the water!

    Is Grand Hotel Ai Ser pet friendly?

    Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

    What amenities are available at Grand Hotel Ai Ser?

    We found 28 amenities for this rental. This includes 24-hour front desk, business facilities, restaurant, airport transportation available, and shuttle available.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.