Casa Sofia Holbox

I love the beautiful setting, decorations- local artists, clean space, comfy bed & pillows, big shower, balcony with sitting area and love the sweetest cat on property. I loved giving her cuddles and belly rubs. The host Luis is fantastic! Always available if you need anything and he takes such good care of everything.i appreciate how quiet and relaxing my stay was. I slept so well every night without interruptions just birds singing in the morning the way it should be.

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Nicely decorated, large and comfortable room close to the center area and yet very quiet at nights for sleep. The staff are very nice and helpful.

Amazing location, we had the top floor where the sunset was beautiful. Luis was really friendly and told us all about his lovely building.

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Okay property friendly staff

We were not able to make it to the island for our first night . We had ferry tickets but after travelling for three hours to the ferry, our ferry trip was cancelled due to high winds. Every hotel was fully booked in Chiquila and we had to make a costly trip to Cancun at 9pm and scramble to find somewhere to stay. After discussing this with fellow stranded travels who told us that their hotels we very understanding and accommodating, we explain our dilemma to Luis and requested to adjust our reservation and stay an additional too nights at Sofia. He refused to accommodate our request. We were disappointed by his customer service. Additionally, our wifi did not work for two days which was an issue as I required wifi to work remotely.