Twenty Hotel & Bar

Staff excellent and clean.

Rooms dated... Shower burning hot or freezing depending on if anyone else using water in the entire building.. It's right above busy bar so chances sleeping early are zero

Bar maid was friendly and helped as best she could.

Rang about parking prior to arrival. Contact wasnt very helpful, I will admit parking near to the venue was easy. So I understand from his POV, maybe it wasnt a concern. But driving a van, coming from a far. It being in the 'centre' to me it was. I booked the venue in the hopes to go to a bar, have a beer, do some work before moving on the next day. Routine trip. The bar downstair was empty on arrival around 5:45pm. Not the atmosphere I expect but alas, can be forgiven on a monday. I tried setting upstairs to work. No Internet...... Went downstairs to raise the concern. She said she'd ring someone. Came down 30 minutes later, to check. She said they're on it. (Still no one in the bar) At 7:45 I rang the contact number given again, he said they're on it, routers gone bust and they have an IT guy coming out. I carried on checking till 9pm before giving up, nothing changed internet wise. No follow up from the bar maid, no call back from the guy. Not really one to complain, i'm probably just a bit salty because now i'm behind on work. Which is a me problem. A follow up, a sorry, a beer as a gesture. My 2 pence on something that would stop someone like myself leaving a negative review. Room was as shown no issues there. Hopefully i'm just unlucky and this isn't a regular occurance. Best of luck for the future.

Clean and friendly

Location and staff

Clean friendly helpful

Nothing

Ideal place to stay in town centre. Staff went above and beyond to make us welcome. Will definitely be returning

Was clean, had a working smart TV, was in the middle of town.

Got very hot so I had to open the window and I heard people walking past the window and I felt like I was being exposed because the blind wouldn’t stay flushed to the window because the window was open so I was worried that people would see me getting dressed. Would it be nice if I had a later checkout time, especially on weekends. And I thought I booked a private bathroom, but apparently I didn’t and I felt kind of uncomfortable using a public bathroom as a female.

Excellent welcome from Tommy, with full explanation of house workings. Delightful locals in the lovely bar. Also has a great garden backing on to the river and even a roof terrace. I was too late for food but will try harder next time as the menu from the sister hotel (delivered) is good value and looks really tasty. Very comfortable contemporary room with a microwave and fan if needed. Thanks Tommy

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Quirky central. Absolute bargain!