Iberostar Selection Lagos Algarve

We loved the swimming pools and the beach in front of the hotel. The staff was really nice and made an effort to make our stay pleasant. The food was VERY good, especially the portuguese dishes and the desserts! Aqua gym class was fun!

The bathroom could be better, I don’t understand why can’t we keep the doors in hotel bathrooms! the bath tube was in the middle of the room and the shower shared a door with the toilet (so only one can be closed at a time). For family trips, I would have preferred a proper bathroom with doors. There could be also more activities for children, there were few options at odd times.

Nice hotel with big and comfortable rooms. Sunbeds were very cosy and always available.

Location was fabulous. Close to town but away enough to relax and vacation

Staff at the pool towel check out were not responsive. Made us wait significant time to check out towels. Waiters on the other hand were extremely attentive.

The pool area and closeness to the beach. The beach restaurant called Palmarés. The silent disco. The pastel de nata class.

The fact that the bathroom is open plan to the room, how expensive the buffet is if you’re not on an all-inclusive package (€47 each without alcohol!), the quality of the cocktails served (very little alcohol), the fact that the only area in the hotel that has air con are the rooms, the TVs were like something from the 80s (no WiFi, Netflix etc). No kettle in the room - you have to walk to the end of your corridor to use a water dispenser. The hotel in general is in desperate need of a facelift. It definitely cannot be categorised as a five star hotel (dated carpets, lobby cushions etc). I would say it is closer to a three-star. Apparently to get access to the spa area you have to pay €25/hour. This in normal 5 star hotels would be free. The quality of the food at the pool bar was shockingly bad and expensive. The waiters were not attentive. In the evenings, the lobby bar only had mixed nuts to offer along with the drinks. Finally, the staff uniforms looked cheap.