La Herencia Hotel

Las instalaciones están en muy buen estado, todo impecable y bien organizado. El personal es amable y muy atento. Los frutales, la flora y la fauna hermosos. En general tuvimos una excelente experiencia. El ambiente es tranquilo, ideal para descansar y desconectarse del ritmo de la ciudad.. Sin duda es un lugar que recomendaría para quienes visiten el Eje Cafetero y busquen comodidad, buena atención y un entorno natural.

Agregaría un minibar.

La habitación y el entorno seguridad

Todo

Todo perfecto

Beautiful property with beautiful grounds with fruit trees and flowers and birds. The location is very good and very quiet.

Been to this property about 5-6 times and this was the worst room that I have ever had. It seems like since it was booked thru booking,they gave me the worst room. The room was very small compared to previous reservations. The hot water was not working and after 45 minutes of fiddling, the hot water worked sporadically. At check-in when I found out that we had Rosario house, I requested the Alboreda house and was lied that it fully booked. During breakfast at alboreda , was told that only 1 room was being used, they have over 4 rooms in that house. In addition, I asked for the jacuzzi in the house and they tried to start it and it never worked during the 16 hours that we stayed. To top it off, at 7am this morning kids started screaming and running with 2 dogs. Horrible experience and service.