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Grand Hotel Wolkenstein

Top rated by guests

Property building, Mountain view

Property building, Pool view, Swimming pool

Restaurant/places to eat, Banquet/Function facilities, Mountain view

Property building, Winter

8.1Excellent

(331 Ratings)

"ALLES!"

Verified guest

Don't miss out! Price and availability may change

8.1 / 10.0

Excellent(331 Ratings)

Hotel in Sëlva

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Grand Hotel Wolkenstein is located in Selva di Val Gardena. It features a wellness center on three levels, a Kneipp and fitness center.

Amenities at Grand Hotel Wolkenstein

Pool

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Ski in / Ski out

Garden

Family friendly

Free parking

Map of Sëlva

city location on map

Nearby attractions

Parco Naturale Paneveggio Pale di San Martino

South Tyrol Archeological Museum

Cadini of Brenton

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.1Excellent

(331 Ratings)

"ALLES!"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.1 / 10.0

Excellent(331 Ratings)

Hotel in Sëlva

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Sëlva

city location on map

Nearby attractions

Parco Naturale Paneveggio Pale di San Martino

South Tyrol Archeological Museum

Cadini of Brenton

Available Rooms

About this hotel

Grand Hotel Wolkenstein is located in Selva di Val Gardena. It features a wellness center on three levels, a Kneipp and fitness center.

Amenities

Pool

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Ski in / Ski out

Garden

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.1 / 10.0

Excellent(331 Ratings)

100% verified reviews

10.0 / 10.0

Perfekter Start in die Skisaison.

ALLES!

.

10.0 / 10.0

Wish we had more time here, so restorative, great location and loved the wellness centre and gym !

This property has the western amazing spa and wellness Centre is right in the heart of the township and close to all the walking tracks has a beautiful pool and a brand-new gym, we found this Place verythe restorative and made the most of the sauna

9.0 / 10.0

Good place to reach the Seceda!

The breakfast was incredible!

6.0 / 10.0

Sauna and jacuzzi open at 8 till 10 would be great

The location is good, has swimming pool which is nice, location is beautiful, it has parking, so very comfortable to reach.

Even if it has a swimming pool, sauna, which is nice, you need to note that sauna, jacuzzi works just from 3-8 pm making it almost impossible to use it as you suppose to spend days in the mountains or so, also we experienced issues with water, was no hot water for couple of hours and for this price room was tiny, but expensive.

4.0 / 10.0

Almost there.. needs to work out some bugs..

Nice pool and facilities, but most not working.

Rooms were sparse, no garbage bins in the room… one tiny one in the bathroom, horrible toilet paper, no soaps ( silly squeeze bottle ) , no bottled water. Restaurant buffet only… $60 euro

7.0 / 10.0

Good location for skiing access. beautiful scenery and spa. could have been more comfortable.

the location near the bus stop was spectacular. the facilities were large and nice. breakfast was great.

the beds were very hard and the spa and sauna were not very hot. also, we had a little trouble with taxis and needed to convince the staff to help us find one.

10.0 / 10.0

perfect stay

nice hotel, delicious breakfast and dinner, perfect spa area, close to saslong lift.

everything was perfect

9.0 / 10.0

Nice place to stay

Perfect location, kind and helpful staff, the room was spacious and quiet this time. Food was good, but not as good as last year.

Tons of shrieking children in the pool for whole day, up to 18:30. It was difficult to find free hot tub, because it was occupied with the same people all the time.

8.0 / 10.0

Loved every moment

Breakfast was lovely staff very friendly and helpful

A little noisy at night as our room faced the road

8.0 / 10.0

Very good

Good location and lots of options for breakfast

The bed is really hard and the pool area was a little crowded with all the kids

1.0 / 10.0

very disappointing stay, do not recommend

nice spa, tasty breakfast

The stay at this hotel was suppose to be a highlight of the whole vacation, but it turned out to be a very-very frustrating stay. Our room rate included dinner. When we arrived, the staff did not explain that we have 5 course dinner, not just a buffet. It was not clear at all. They did not communicate that we can have 5 course meals included and already paid. At the booking.com it says just “Dinner”, the staff said that we should check their web site, not booking.com. Staff was really arrogant, not willing to help. They did not even show us our table (reserved for our room) with the name label on it. As the result of really bad communication- we ended up missing our 5 course dinner for all 3 nights. They apologized but were not willing to solve the problem. When we communicated to the manager that we had this problem - they said that they have all things explain their app/website. Really? All guests should read their website? How about staff-guest communication? They ended up saying that it is our problem and other guests do not have this issue. We understood that the problem is us - We are stupid guests. There were some other issues, but we would close our eyes on it if not the dinner situation. 1. room is not the same as on the pictures - much smaller, a balcony is only for 1 person (in 2 persons room!). This balcony was not on the pictures at all. On the pictures you see much bigger balconies. 2. No water, no glasses in the room. But you can see the water on the pictures 3. You have to pay for water during the dinner (4.5 euro), you have to pay for coffee or tea during the afternoon snacks (americano 3.8 euro). Very pricy. Of course, you have to pay for other drinks like cocktails or wine. The glass of wine is 100ml, not the standard size of 150ml. 4. The staff doesn’t speak English good enough. We really felt like secondary not important guests, that is not what you expect for almost 300euro per night.

5.0 / 10.0

good food - pics are too good for price - reality of location and rooms are different

centrally located - nice pool area - good food

the staff at the reception was really not helpful. there were working from 8 in the morning building a new terrace with machines, breaking the ground, digging. when we asked for a later start or a room on the other side, they didn’t do anything about it. also our room was much smaller than on the pictures

10.0 / 10.0

Breathtakingly relaxing.

this hotel exceeded my expectation! definitely not just a 3 star hotel. the facilities are great, location is perfectly in the town center, accessible to bars, restaurants, shops, and even local tourists spots, rooms are squeaky clean! thanks to our wonderful cleaning lady! the staff are very professional, they really know what they’re doing especially the barman and the head waiter Alin in the restaurant. these 2 really made an impression on me & my family. they’re excellent at what they do and we fo love to drink and dine in the hotel bar & restaurant for this reason.

gym opens very late at 8am. I’m an early person, i go to gym at 6am

10.0 / 10.0

Excellent breakfast, wonderful view, comfortable bed

Excellent service, wonderful location and amazing view of Sassolungo from our balcony. The bed was very comfortable with nice firm mattress and fresh smelling beddings, especially after a long day of hiking. The amenities were amazing - on one of the rainy days we stayed in for the jacuzzi instead. The breakfast was excellent, with freshly made eggs however you like it delivered to your table. Highly recommended as a base for attractions around the valley.

Nothing really! We were concern about parking as the parking lot in front of the hotel was quite full everyday when we came back to the hotel but we did manage to snatch the last spot. They might have other parking but we never had to ask.

8.0 / 10.0

Excellent hotel, made by the exceptional staff and brilliant skiing

The staff at the Wilkenstein were all exceptionally good. The cocktails were excellent

Better toiletries, those soap dispenser a drive me mad but a very small point

10.0 / 10.0

Exceptional

We loved every part staying in this hotel, one of the best hotel experience iv had..i have injuried my shoulder while sking and the stuff help me alot.. the stuff was very professional, helpful, and most importantly good people!! Every one of the stuff, reception, restaurant, bar, cleaning stuff. The breakfast was great, fresh, and a lot of variety, and the dinner also was brilliant. The spa was superb, its much much better than it looks at the website or at the booking website, which is a shame!! It has 3 jacuzzis, 1 out door heated pool, and many saunas, great gym, Perfect location, spectacular view of the valley. You realy dont need more than this!! Definitely will come back

Nothing

10.0 / 10.0

We can highly reccomend this accomodation, we were satisfied with everything.

I can highly reccomend Wolkenstein grand hotel. Everything was perfect. The wellness area was much bigger then we thought it would be. There are 3 whirlpools, big pool, saunas...Only one thing we would change about the wellness area are the opening hours, cause it's open only between 14-19h. Breakfests were really rich and everything was very delicious. Ski room system is very smart, stuff was very nice, helpful, kind, the bar area was also great, we had a few really good cocktails there. Also there is a hotel shuttle that take us to the nearest ski areas, which was great because we didn't have to take a car or ski bus. We were very satisfied.

Wellness could be open longer.

8.0 / 10.0

good value for money. staff could be trained better on hospitality. some are good by nature and some are not born for th

facilities

information, staff

9.0 / 10.0

An excellent hotel with great food, health suite and shuttle service in a beautiful ski area.

We chose the half board option (which was very good value) and the food was fabulous. The staff were all very friendly, the ski shuttle service and the health suite was excellent.

We would have liked Tea and coffee making facilities in the room . The ski locker was great but we didn't realise that there was a charge for this until we paid the bill.

7.0 / 10.0

nice but overpriced

location, staff, breakfast, clean

limited dinner menu, overpriced, not enough parking

9.0 / 10.0

Superb

Breakfast was good. Loved the fresher scramble eggs

9.0 / 10.0

Welcoming property with all the conveniences

Excellent location away from Main Street but close to bus stop and shopping. Tastefully decorated rooms and restaurant. Nice linens and robes/slippers. Restaurant had a wonderful chef and servers (thank you Stefano!) The menu was varied and delicious with 4 - 5 courses. We could enjoy the spa, pool, rent bikes on property. The front desk staff (Alex and Nicola) were superb! - friendly and there to help with any questions. Ortisei and other towns were a short free bus ride away. We really enjoyed our stay!

If I was very picky, I would say housekeeping could very slightly improve. Some days it seemed the bed was made but all some used towels or trash wasn’t completely done.

10.0 / 10.0

Great experience in a lovely place. The staff was kind and very professional.

We stayed in this wonderful hotel for 5 days and we felt like at home. The owners and all the staff were very kind and always ready to help you. The room was clean and tidy. All the services were perfect and food was also of high quality. The hotel is situated in a tactical place, from where you can leave for different route in the mountains. I recommend this hotel for a great experience and for the kindness we've received in every moment.

I have nothing to complain for.

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