Wyndham Ocean Walk - 3 Bedroom Ocean Front

Such a nice property and condo. We had a wonderful time. So close to everything. Loved it!!

Guest services lacking communication connection. Phone calls to guest services took multiple calls to connect. We got extended checkout to 11am and they still knocked on door at 10am. Body wash in guest bathroom ran out. Overall, accommodations were excellent.

We had the absolute best stay. The resort is beautiful and the staff is a 10/10. Check in was smooth and streamlined and we loved the condo. Hosts were incredible too! We will be back!

Our check in time was listed at 4 pm. After traveling with 3 small children, we arrived at the resort around 5:30 pm, anxious to get in our room. There was a very long line for check in and another smaller line at a desk around the corner. I wasn’t sure which line to wait in. I finally flagged someone down and was told to wait in the long line. It was a little over a hour wait. Then, I was told my room wasn’t ready yet. This was at 6:45! She called house keeping and said 45 more minutes. At this point my husband was in our car with all the kids. He couldn’t leave because there was nowhere to really park. My infant son, was hungry, tired and screaming. I was told because I booked through world mark, we have a noon check out, so the rooms often aren’t ready by 4. Then why does it say 4 check in?!? I was told to go see concierge for our wristbands and I’d get a call when. Our room was ready. 50 minutes later, no call. I went back to the front and waited some more. Someone called and our room was finally ready, 1 hour later. So at 7:45 we began driving up the garage. No luggage carts were available and you had to wait about 15-20 min to get on the elevator. It was a NIGHTMARE unloading all our luggage with 3 tired kids. By the time we got to our room and go settled it was after wel after 10 pm. They had no sheets for the pack n play and also, the room was GROSS! The dryer so FILLED with lint and sand, it could start a fire. Pistachio shells all over the carpet, and food stuck on the refrigerator. I have an immunosuppressed child, so I always wipe rooms down with bleach wipes when we travel. The wipes were turning brown after wiping several surfaces. After we got our room clean, and got settled, I spoke with he manager about our experience. She said to call whenever I was ready for someone to come up to vacuum the sand that was all over from the dryer. I ended up cleaning it myself, so never called. 2 days later we had a mysterious blue dirty washcloth left on our kitchen when we came Back from the beach. I called and they said nobody should’ve been in our room. They did a security inquire on our door and never got back with me. I followed up the next day and never got a response. At that point, I gave up because all these little issues were ruining my vacation and I just wanted to relax.. despite the nightmare arrival and security issue, we had a nice time. The pools were nice, and we enjoyed the beach. I would not stay here again though. .