Gstaaderhof - Active & Relax Hotel
Top rated by guests





8.8Excellent
(395 Ratings)
"Amazing hotel, staff were very polite and helpful, breakfast was very tasty. Location was outstanding."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
The chalet-style Gstaaderhof - Active & Relax Hotel is located in the center of Gstaad, close to the elevators. It offers a free shuttle service to the Gstaad Train Station, 2 restaurants and a spa area.
Business facilities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Gym
Heating
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Ski in/Ski out
Garden
Laundry services
Sauna
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Safe
Childcare services
Accessible by lift
Key access
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
$$$$
Top rated by guests
8.8Excellent
(395 Ratings)
"Amazing hotel, staff were very polite and helpful, breakfast was very tasty. Location was outstanding."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
2.0 / 10.0
Location
Bad service
7.0 / 10.0
Location, clean simple comfortable room
Shower didn’t work
9.0 / 10.0
The hotel is to the south of the center of town but only a 5 minute flat walk to the restaurants, shopping, skating rink, etc. Exceptionally clean and well maintained. The Panorama Room was very quiet and spacious, with a great view. The breakfast was varied. The mezzanine lounge was a great place for a drink or to read a book. Both restaurants were excellent quality with very attentive and professional staff. The lobby bar was cozy.
The spa hours were limited and required an intercom to enter. The rooms do not have a key card but an antiquated key system. Although, the breakfast buffet was excellent quality, it didn't vary for the whole week. Odd stair configuration with many tripping hazards. The kids' play area in the basement looked like an afterthought.
10.0 / 10.0
Amazing hotel, staff were very polite and helpful, breakfast was very tasty. Location was outstanding.
Everything was perfect. I was told the spa was a fully naked area, but I saw people were using the facility in their swimming suits and shorts.
10.0 / 10.0
Everything was good. The location of the Hotel was perfect - both quiet and very near to the main market street.The room was good . The room was good and comfortable . The Breakfast was elaborate and the staff courtesy and service was extraordinary.
Would like to appreciate the services of Angelina and No in the Restaurant.
We stayed in the Family room . The washroom door was frosted glass and was almost see-through.
With the children staying along , this should be taken care of by putting an opaque door.
7.0 / 10.0
Nice hotel with traditional elements. Clean, nicely located. Friendly pick up (shuttle), friendly staff at breakfast. Spacious room.
The spa area needs to be renovated, which i was informed was already in process (beware of the slippery floor).
Generally very friendly staff, but 2 particularly very unfriendly ones, one insisted to speak french, which luckily I do (which she didnt know), but the other guests didnt and it was as clear that we were speaking EN or German together. After waiting quite a bit at the reception, the woman insisted in continuing the work at the computer, it almost seemed on purpose and that she was angry because we were disturbing her, some similar behavior happened when checking in. First time I experienced this behavior in Gstaad and its a shame to put the hotel in the shade. Somewhat disorganized check in.
I hope they review some of the staff’s behavior as Id love to come again, but this time I’d prefer to feel welcome.
10.0 / 10.0
Clean, friendly staff, great breakfast
Nothing
10.0 / 10.0
The rooms were very comfortable and I slept very well in the very comfortable bed. But the best was the service and the fabulous staff, from the driver who picked us up at the airport to the receptionist to the staff at breakfast- they were all exceptionally helpful. My sister was working early in the morning in the lobby and they came up to her on their own without her asking, and offered coffee. That’s the kind of thoughtful staff they have.
I liked everything
10.0 / 10.0
Beautiful hotel and stunning location
Nothing!
8.0 / 10.0
Location
Staff
Breakfast
Heat wave in Switzerland and all of Europe and NO AIR-CONDITIONING
UNBEARABLY HOT
FANS THAT THE HOTEL OFFERED WERE OF POOR QUALITY AND OFFERED NO TELIEF
9.0 / 10.0
Beautiful room. Very spacious. The food was delicious and breakfast great. All the staff were very friendly. Secure parking bonus .
The room was quite hot so in future we would be sure to book a room with air-con.
7.0 / 10.0
Great location next to the village centre. Decent breakfast and helpful staff. The hotel has a nice guest lounge if you have a small room for a break out area. The hotel offers a free pick up service from the station if you have luggage and has parking underneath . The better rooms are the larger ones with balcony , so pay more the upgrade if you can . Stayed for 10 days to visit my son at the local school during the busiest time of year being mid -feb .
Not much for the price range for a 3.5- 4 star hotel . It is decent value when comparing against the very expensive local 5 star hotels
10.0 / 10.0
Very friendly staff.
Great location.
Garage and great breakfast.
Nothing
10.0 / 10.0
Everything. Beautiful location. Great distance from town.
9.0 / 10.0
Comfortable lounge area and really cute bar. Room facilities including water, tea selection, aromatic bathing soaps, face towels and moisturizer were great coming off the mountain, as was the wellness centre with spa and sauna facilities.
Room had everything needed for a comfortable stay.
Price of alcoholic drinks made it too expensive to enjoy the bar.
10.0 / 10.0
Hotel and hospitality were exceptional and they are always smiling and ready to serve.
Just suggested that breakfast needs to be more multi cultural, it was pure English breakfast though it was very healthy and nutritional.
9.0 / 10.0
as such everything was good.
having no airconditioning in the rooms during summer months
10.0 / 10.0
We’ve booked a family room and the sofa was not that comfortable, they helped us and made it much more comfortable. Thank you staff!!
The breakfast was amazing, the refurbished rooms were also so chic. everything was clean and the hotel was relaxing.
The billard must not be charged. I mean they could do better and provide a free of charge billard game if they even provide some entertainment like that.
9.0 / 10.0
all was very nice, breakfast excellent, room nice and calm, good wine list, food super
there were reconstruction of some rooms in place, but done but very elegant and quite way without disturbing guests
small mistakes at reception desks but all was clarified quickly:-)
8.0 / 10.0
Room renovated and very clean.
Nice breakfast
9.0 / 10.0
nice holiday, already two times, thanks.
10.0 / 10.0
everything
10.0 / 10.0
Very nice hotel. Great breakfast and friendly staff. I would stay again.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Gstaaderhof - Active & Relax Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Gstaaderhof - Active & Relax Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Gstaaderhof - Active & Relax Hotel?
We found 27 amenities for this rental. This includes business facilities, free wifi/internet, free parking, non-smoking, and pets allowed.
