The Penta
Top rated by guests





8.5Excellent
(528 Ratings)
"Room great, clean hotel, breakfast inc was basic but nice, staff nice. The best hotel I've stayed at on the Isle of Man"
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Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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Penta offers accommodations in Douglas. Complimentary WiFi is provided.
Golf course (within 2 mi)
Free WiFi/internet
Non-smoking
Heating
WiFi/Internet
Beach access
Beach front
Accessible by lift
Contactless check-in/out
Cleaning products
$$$$
Top rated by guests
8.5Excellent
(528 Ratings)
"Room great, clean hotel, breakfast inc was basic but nice, staff nice. The best hotel I've stayed at on the Isle of Man"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Room great, clean hotel, breakfast inc was basic but nice, staff nice. The best hotel I've stayed at on the Isle of Man
7.0 / 10.0
Good enough .
Well satisfy. Liked everything.
10.0 / 10.0
Due to a mix up booking the ferry we arrived at 6.30 am . The Penta very kindly allowed us to check in and have a bit if breakfast . On departure they opened the breakfast room especiially for us as we had to leave early..
The staff were so friendly and pleasant
The lift is quite small and slow
8.0 / 10.0
Good value for money - large rooms - clean. Basic breakfast but that’s what I wanted and was included anyway.
The view from my room was pretty rubbish but not a major problem.
10.0 / 10.0
The staff were great, even checked us in at 11am as our rooms were ready already - what a service. Rooms were nice and big, so was the bathroom. Beds were very comfy too. The hotel is in a great location and despite storm Amy raging outside we felt very safe and comfortable . Have no hesitation in recommending this hotel. We are planning to return to the Isle of Man next month and will be staying at The Penta again.
Nothing
9.0 / 10.0
Clean spacious rooms.
Good sized bathroom.
Easy walking distance to shops and restaurants in Douglas.
5.0 / 10.0
The location excellent
Room was very warm quilts on bed are the wrong size and to thick
8.0 / 10.0
Buffet style breakfast this hotel is in a great location to explore the area.
Very quiet in the hotel when we stayed.
Bed mattress was a little hard but not too bad
10.0 / 10.0
Clean rooms. Free continental breakfast.great value
All good
8.0 / 10.0
Good location. Large, clean, airy room. Great staff.
A cooked breakfast option would be a great addition.
8.0 / 10.0
Located on the prom. Very clean and comfortable room. Free wifi. Lift available if needed. Simple complimentary breakfast was unexpected but appreciated.
Nothing major, no view from the window....only part time receptionist but easily contactable if needed
3.0 / 10.0
Room was large.
Very uncomfortable bed and smell of diesel in room. Never anyone on reception. Breakfast staff were lovely but no one around the rest of the day. Nowhere to sit in the evenings. No bar. At the wrong end of the prom for town.
8.0 / 10.0
Immaculately clean. Really comfortable bed. Complimentary continental style breakfast. Really spacious room and en suite. Amazing value for money.
It was too cheap! A lick of paint to modernise it a little and I reckon you could charge more.
8.0 / 10.0
The room was huge and had lots of space. The bathroom was also large with great water pressure in the shower. There was complimentary continental breakfast we weren’t expecting.
The room didn’t have a fridge which we really could have used in the heat of summer for water and our snacks. A fan would also have been lovely as despite the great windows there wasn’t much airflow into the room.
Also we had a strange letter under our door day 2 insisting we take down our Do Not Disturb sign as it was policy to service the rooms. The staff was amenable when we said we didn’t need our room serviced as we were checking out the next day but they were welcome to check the room if they must. We put up a do not disturb sign for security, no other reason. We have never come across this before
9.0 / 10.0
Easy check-in even late in the day. Close to the beach. Complimentary breakfast did not have many options, but was satisfying. Big room!
7.0 / 10.0
it was brightly coloured room clean, only seen one staff member who was nice and checked us in we arrived early and only called in to see if we could leave are bags in and she said are room was ready and gave us the key which was nice.
we had a side room with a view of the neighbouring hotel windows, which was a bit gloomy as we had to keep the curtains closed on the 3 windows in are room as you felt like people could see in at you as when i looked out i could see someone having a shower and quickly closed the curtain🙈 just glad we were only staying the one night , when booking it it didn't show in the description of the room you select if it has a good view or not.
9.0 / 10.0
Spacious room was very clean and comfortable. Check-in was easy with the room key available in a coded box at reception as we didnt arrive until about 8pm. Nice location on the sea front and easily walkable from the ferry terminal if arriving as a foot passenger
9.0 / 10.0
Good location
Pleasant staff
It shows some signs of ageing, but it is nicely renovated and very peaceful
Nonsense breakfast - some cerial and toasts with salted butter and jam only
There were some people walking on the roof, just next to my windows
10.0 / 10.0
Would definitely recommend.
We liked everything
9.0 / 10.0
Continental breakfast was good and the breakfast room was pleasant. The location wa good.
The room was very warm during our stay and as we were on the seafront it was too noisy to open the windows. A cooling fan would have been good.
8.0 / 10.0
Right by the promenade, easy check in and check out. Quiet and peaceful but not too far from town centre- lovely restaurant and cafe nearby
The kettle in the room needs descaling, cleaning or just thrown away it was yellow and it had water in from the previous guest.
8.0 / 10.0
Very clean and well presented
Nothing
10.0 / 10.0
The location of the property is excellent, all the staff were lovely and the room was spacious and very clean - the bed was huge and very restful with comfortable pillows.
Overall we had a very enjoyable stay but 2 simple issues could be improved.
1. A central handrail at the correct height is needed as rails at sides of stairs are too low and not user friendly.
2. Do not allow smoking or provide ashtrays at hotel entrance as this is unpleasant for guests who have their windows open.
8.0 / 10.0
The staff is really good. The rooms are spotless. The beach is just across the road.
A water dispenser will be helpful for night refills :)
8.0 / 10.0
The Penta is situated on the Queens Promenade. Easy access to the Electric railway and Bus stops that take you to other places.
We had a complimentary breakfast and the staff are friendly and very helpful
The size of the cups for morning coffee, far too small for me. I had several refills
7.0 / 10.0
The staff are lovely at this hotel & work hard keeping it clean. The hotel needs a bit of a face-lift, bed & carpets.
It smells very stale, to warm in the corridors.
7.0 / 10.0
I had written agreement from the hotel that they had given me a first floor room. I requested this as an 80 year old who does not use lifts after previously being stuck in one. I was given a 3rd floor room and the stairs proved difficult for me
see above
8.0 / 10.0
Location great for price.
Staff helpful and friendly.
Great-sized room.
Very comfortable.
No view.
No fresh fruit.
I do add that for the price it was great to have a breakfast...didnt expect that.
9.0 / 10.0
Big room, comfortable bed. Good location. Fuss free breakfast
Steps up to door, especially with luggage
5.0 / 10.0
My fault for not mentioning before arrival. Was very warm weather but bed duvet had a winter feather duvet on. Was swapped for me 2nd day but the cover absolutely reeked of a very strong laundry softener. So strong, irritated my asthma. Bed was also uncomfortable, hard and lumpy. The duvet cover was was changed so my 3rd night i slept a little better. Breakfast, not much effort put into the continental. Had a lot better. Shame as rooms very spacious, hairdryer supplied although mirror no where close to an electric socket. Shower was great and a rubber bath slip mat was quickly supplied on request
Plenty of teabags and a kettle in rooms.
As mentioned above....
Winter feather duvet in hot weather.
A duvet cover that reeked of laundry softener
Continental breakfast poor, very limited
Tea and coffee available from a very high cupboard which for someone my height 5'1" was actually quite dangerous
10.0 / 10.0
Location and cleanliness
Nothing
8.0 / 10.0
Comfortable bed. Big room.
No fridge or coffee table. The shower was in a bath, being disabled made it difficult to use.
8.0 / 10.0
Cleanliness of the hotel
The feeling that there were no staff on hand.
9.0 / 10.0
Breakfast was just what I like
8.0 / 10.0
Lovely and clean and comfortable. Although the hotel didn't have an all-day reception open we were easily able to leave cases at their sister hotel The Regency just up the road where the management were very friendly.
Absolutely nothing.
8.0 / 10.0
The Penta is about a mile from Douglas.
The breakfast was cereals, toast, tea, coffee and juice. Would have been nice to have some cheese, meats and maybe a boiled egg
There's no restaurant or bar. There are some a short walk away though
10.0 / 10.0
Lovely room clean tidy well set out everything you wanted would go again
Everything
10.0 / 10.0
Everything, our welcome,the room,location,breakfast.... We had a room at the back so it stayed cool. The breakfast room had one of the best views ever, we were looking out accros the bay at the big cruise ships anchored off shore. Our 6th floor room was very spacious with everything in it. Nice clean comfy beds to. Lifts go to very floor.
Can't think of anything, for us the walk from the ferry terminal was 20 mins or so along the prom, people with mobility issues could get a taxi or a bus.
10.0 / 10.0
Perfect seafront location
Friendly welcome
Room clean, large and everything you need including hairdryer, tea, coffee etc
Bathroom big with power shower and complimentary toiletries, lovely towels
Continental breakfast lovely
Slept well
Pub/shop within 5 mins walk
15 mins walk into Douglas
Need mirror above desk
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at The Penta. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Penta pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Penta?
We found 10 amenities for this rental. This includes golf course (within 2 mi), free wifi/internet, non-smoking, heating, and wifi/internet.
