Ecotones Munnar by Eden Environs

1.Location 2.Courteous staff 3.Prompt service 4.

Bathroom 1.Shower glass can be provided. 2.No racks given in shower area 3.No hook hangers given in the bathroom 4.Shower height need to be at least 6 inches above from current location 5.Hair dryer missing 6.At least 2 foot towels need to be provided. Only 1 was given unless we ask for 2. Room 1.Always provide 2 towels. Why always 1 towel is given ? 2.At least 2 water bottles must be provided. Why always 1 is provided? 3.Plug points need to be next to both sides of the bed. 4.No mirror given in the room 5.Iron was provided on request. But what about the iron board ? 6.Clothes hangers only one was provided. 7.Beddings always have some moisture. May be due to the mud house. Please figure out a way to heat the room when required. 8.At least one bright light is missing in the room. Its very difficult to find stuff in the warm lights. 9.Rooms are not inspected properly. We found used crockeries. Restaurant: 1.Spoon, knife and fork must be provided all the time. Why we need to ask for them every time ? 2.Salt and pepper need to be present at table at all times. We need to ask always. 3.Waiting time is high even though the arrival time and menu is given before hand Booking 1.No way to pay via credit card

specially the atmosphere

all the facilities

Nice location in nature, away from the tourist hustle-bustle. Wonderful staff. Very helpful. Good breakfast.

Everything was great.

Environment and greenery around

Staff not courteous and were not hospitable.