Sentrim Elementaita Lodge

Lage und lodges

Nichts

Location staff and food

Just amount of bugs but cannot complain

The position! The hotel is directly on the Lake, and can be reached through an easy countryside road (no tarmac). Rooms. Our rooms were huge, nicely furnished, with high quality local toiletries and a tasteful setup. All is clean, very comfortable bedding. Food. Breakfast buffet is really complete with all that you may want. Dinner buffet was also nice, with approx 3 mains options; on one of the days, we were served à la carte because of less than 20 clients (so not ideal for a buffet). Food is generally tasty, Kenyan style so simple ingredients and cooking methods. We got packed lunch for our safari days and it was complete. Staff. Some staff members are really kind and client-oriented, others are a little bit beginners i would say, but in general we were well treated. Common areas. Very clean pool, clean everything, bonfire at evening (highly appreciated at end of June!).

Probably the most disturbing thing was the low reactivity of some staff members. One of the bathrooms was invaded by lake flies on the 1st evening despite all windows were closed; instead of accepting our suggestion to search for holes, they kept on "accusing" we had left one window open, and just sprayed the room. It was just the day after that they realised there was actually a hole in one of the windows mosquito nets, and they fixed it. Apart from this, all went well.

The staff were friendly and tried to cater to all of our needs. The pool area was somewhat comfortable, albeit outdated. The food was delicious and the chefs were very helpful. The views were amazing.

The hotel took 2 hours to figure out why our room didn't have hot water. We had to abruptly repack all our things and hurried to another nearby room to unpack while the staff tried their best to quickly bring additional beds and blankets. The people at the pool were hesitant to give us 3 towels as a group of 3, and eventually gave them to us after we asked again. Our first room had dozens of bees flying around the balcony, keep that in mind for allergies.