Grand Canal Suite by Wonderful Italy

Location, very nice and quite, I would like to stay there again next time. The Suite was clean, big enough, great View outside , just to come in the Suite, the door next to the Stairs, a little uncomfortable,,,but everything lovely.

We loved our stay the apartments are so roomy & lovely great location across the bridge from the train station highly recommend

The location is good. It's just across the canal for the Ferrovia water buses and the train station. It has tourists there due to hotels but not too touristy like S. Marco Square. The actual bus/tram terminal is just across two small bridges then up some steps to the left which is very good. It's near a lot of restaurants within walking distance and the management were responsive.

We stayed in the 6th room which was spacious but it didn't match the photos. The light on the right hand side of the bed didn't work. Some items that weren't in use were just against the wall like a disused door. The shower doors in the bathroom closest to the bed were off the track. The table in the living room area should've had a wedge under one foot because it kept tilting to fall over. Someone allowed their dog to deficate just outside the door. I informed them but it wasn't cleaned up for at minimum four days. They also only respond to messages between 9am and 9pm just in case you had a late night arrival as we did (circumstances out of anyone's control)

The room was very spacious and clean. The bathroom is private and very nice. Very clean apartment.

Check in took us 2 hours! Upon arrival in Venice, we start receiving additional paperwork that was required to get the code to the door. We sat in the screaming heat of Venice, on my phone trying to submit documents - IF all of this is truly needed, it should have been requested when we booked. We had to upload pictures of our passports, pay additional city taxes and, submit information about the county we were born in!!! this is no joke. Never have I had to say what county I was born in to get the code for the door! Also, these apartments are at the top of the building which is never mentioned in the listing. 46 steps dragging your luggage to get to the apartments, no elevator! AND, we were NOT the only people that had this issue. Other couples that we talked to had the same, lengthy, goofy issues trying to get in the door. AND - the 46 steps to get to the apartments are a death trap! The steps are carpeted and the carpet is very loose and torn away and are very dangerous to go up and down; especially when carrying luggage! I kept wondering if anyone had fell from the loose carpet and sued them! It's very unsafe! There is 1 apartment on the main floor, then 4 upstairs that share a common "living room" Each apartment has a lock on the individual doors.