MacDonald Hotel & Cabins





6.4Average
(301 Ratings)
"Comfortable, secure, homely."
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
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Located at the head of Loch Leven, the area surrounding MacDonald Hotel & Cabins offers some of Scotland’s most stunning views. Free parking is possible on site and free WiFi can be accessed throughout the property.
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Garden
Laundry services
Housekeeping available
$$$$
6.4Average
(301 Ratings)
"Comfortable, secure, homely."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Comfortable, secure, homely.
Would like to have the option of a walk in shower. Not a tub and over head shower.
5.0 / 10.0
The location was perfect. Scenery and views over the Loch were amazing.
Friendly enough staff.
Dog friendly.
Hotel lobby, reception, bar and restaurant were cold and lifeless.
Big log burner in bar not lit. Not very inviting.
Food from menu was limited and some choices weren’t available.
4.0 / 10.0
Breakfast -- fried egg cool and hard yoke. sausage was cold, no wi-fi
breakfast, only had one . bed very uncomfortable
3.0 / 10.0
Location
No hot water in The evening, only came back the morning we were leaving, no staff after 21:00 to help with the water situation. Not a very Scottish feel either.
1.0 / 10.0
No staff on duty during fire alarm at 0145 and no way of contacting member of staff
1.0 / 10.0
The staff were friendly.
The storm had taken out the power 24hrs before our arrival but the company made no effort to warn us. We had no alternative but to stay with no power, heating or breakfast. Asked for a refund which was supposedly approved but three weeks later haven't received a penny.
4.0 / 10.0
It was a convenient location with friendly staff.
Was overpriced for the low quality of the hotel and rooms. Hotel in general needs major updates.
10.0 / 10.0
Cosy & comfortable room with an oscillating fan. Good shower. Good food. Excellent staff. Gorgeous lake view!
All good
8.0 / 10.0
Staff was very nice. Beautiful view of the loch. Rooms were clean. A bit pricey but... that's what you pay in the highlands / on the WHW.
The whole place feels dated.
5.0 / 10.0
The view from the Bothy Bar.
The hotel needed some TLC especially in the corridors and reception. The rooms were ok the bathrooms needed updating. The price of £198 per night was very expensive for the standard of hotel and breakfast was extra.
6.0 / 10.0
Spacious room and en-suite.
Cooked breakfast was a bit sparse- given we were on an active holiday.
1.0 / 10.0
Nothing
DON'T STAY HERE. BETTER OPTIONS AVAILABLE IN THE AREA.
Storm Floris impacted all travel (planes, trains, cars, roads) the day before we were supposed to arrive and made it so that we were unable to make our booking. Even though I gave notice to cancel (citing government shutdowns and travel recommendations), they did not approve any refund or partial refund. Other places we booked for the week (via Expedia and Airbnb), one booking with less notice still gave us refunds after the cancellation period (as a goodwill gesture) due to the storm's impact. There were power outages in the area for some time after the storm and travel was extremely unsafe.
The inflexibility of this hotel and Booking.com is very disappointing. I would not recommend staying here. There are other options in the area that provide better customer service, because based on my experience with talking to them, they are not helpful and desperate for business (since they feel the need to take 100% value from a booking during a severe storm). Always go with a place that offers great customer service, because you know they apply that to the rest of the experience. Sadly, that was not reflected in my dealings with MacDonald Hotel.
3.0 / 10.0
It was on the WHW
Tired facilities, bad food and terrible service. Rooms far too hot
5.0 / 10.0
Beautiful and well located on west highland way
The rooms were an inferno without means to open the windows and let the cool air in without also inviting the midges in. Even the hostels I’ve stayed in on the route have screens. It was over 28c/82f in the room. And the bar restaurant was even warmer. The front desk said management were considering air conditioners in the rooms. They have no excuse not to have already installed window screens though. Global warming is real and heat waves should be expected as the new normal.
I built a makeshift screen by cutting a head net and using athletic tape.
5.0 / 10.0
Views were beautiful. Very quiet. Staff very friendly and accommodating. Bar tender was fantastic.
Rooms were very very hot. Layout of the bathroom was less than ideal resulting in water all over the floor from the shower.
1.0 / 10.0
The fish and chips were pretty nice
The staff were mostly rude, the room smelled, the tea making facilities in the room were not replenished for the next day, the hallway was like something from a horror attraction, the room was not very clean . I stayed one night in a cabin, it was awful ( cabin number 10) no remote for tv, plug socket broken and potentially dangerous. The cabin was pretty much a shed with a bunk in it. For the price they charge you expect better.
4.0 / 10.0
Friendly and efficient staff during check in, meals were OK but delivered quickly. Decent sized room, bath salts in bathroom. Amenities all worked. Midge screens were all in working order. Stayed in the hotel not cabins. Accepts dogs.
Ok so I think when you stay here you have to recognise that this is an ex aluminium town, which closed in 2000. The town is trying to encourage tourism. It’s in a great location but I think they operate on the basis that poor reviews don’t really matter as most of their clientele are once and done, as they’re either climbing Ben Nevis or walking the West Highland Way. When I looked up the owner to see if this was a small business and were struggling financially- they do actually own many hotels throughout Scotland so there really is no excuse for not injecting a bit of cash into this place.
There seemed to be a lack of staff, they were all helpful. But seemed to be rushing around. Every time I asked for something the contactless machine was in my face asking for payment. Not really the experience expected for the cost.
We just needed a quick stop over as we were coming down from the north, we had a hotel room which was big, everything worked but was a bit grubby. The floor was a bit grimey and there was dirt in things like light switches that if I’m honest made me feel a bit like I was crawling. For £218 +£10 for a dog £37.50 for breakfast and £53 for dinner I did feel robbed. Over £300! This was almost 1/3 of the cost of my previous weeks holiday at an amazing place.
I haven’t stayed in the cabins but we saw people queuing outside for showers getting eaten alive by midges in the morning. I am very glad we didn’t choose to stay in those.
There are some stairs up to the room, something must have happened to the electrics because it was pitch black, the lights weren’t working and the emergency lighting wasn’t even on. I must admit of all the issues this was the worst, I didn’t notice this until the morning of departure but the safety implications of this are quite serious.
Breakfast was ok but very small portions. You had to book an exact slot between 7-9 which isn’t always great on holiday, and choose your breakfast the night before.
9.0 / 10.0
Good choice
Nothing
4.0 / 10.0
Staff in bar and restaurant were lovely. Man in Reception very brusque and unwelcoming.
View from bar and restaurant is great. Food was quite good and breakfast cooked to order.
Reception area very drab and man on Reception desk unwelcoming. Stairs up to bedrooms and corridor between bedrooms very smelly.
Bedrooms themselves clean but smelly and damp.
Room extremely hot at night despite fan.
Whole hotel felt like a Youth Hostel rather than a hotel.
Very poor value as not particularly cheap.
Worstplace we stayed on West Highland Way.
5.0 / 10.0
Location is great. Bed was comfy and breakfast was good.
It was expensive for the quality - bathroom was a bit plasticky, and the room smelled Smokey. If it had been a more fair price you wouldn’t be bothered, but I feel I overpaid
10.0 / 10.0
The room was newly updated and very clean and comfortable. I had a view of the waterfall from my room and the staff were extremely friendly. Food was good and there’s a nice deck out back on the restaurant that looks over the loch. It was steps from the W. Highland Way making it the perfect location for me.
I was check-in was a little bit earlier, but I showed up very early and the manager was able to accommodate me with an early check-in, which was nice
2.0 / 10.0
Pleasant view from the bar terrace was the only redeeming feature
Shabby and looking sadly neglected. Desperately in need of a refresh. Dreadful WiFi. Grubby bedroom carpets. Noisy plumbing - no washbasin plug. Mediocre food and very limited breakfast options.
5.0 / 10.0
Food was good. Service was good. Staff were good.
Hotel is in need of maintenance and refit. The taps leaked and the vent in the toilet kept dripping water on the floor.
6.0 / 10.0
Okay place to stay
Limited menu in evening and breakfast disappointing
9.0 / 10.0
Great location and friendly staff
Baggage store area a bit GRU by
2.0 / 10.0
Location, just off the WHW
Considering it was the most expensive stay during the trip I was expecting a half decent hotel. After receiving the keys I went up a run down corridor to my room. Room didn't seem that it had been thoroughly cleaned, dated and poorly maintained. Walls that thin you could hear the people in the next room going the toilet. Looks like the staff are staying in run down caravans in the carpark. Seems that hotel are charging very high price due to limited other options in the area.
8.0 / 10.0
Nice sized room with comfortable bed. Had a bath with shower above which is unusual but good for those who want a soak. Bathroom a bit dated but bedroom had been upgraded. Excellent service in the bar which has fantastic views, breakfast very nice. Located a few meters from the start of the last day of the West highland way.
Externally looks a bit dated but don't let this put you off.
5.0 / 10.0
Breakfast was pleasant and had everything we wanted
The hotel appeared to be short staffed as we only saw 2 members of staff and no one in reception, although there were some people wandering in and out of the kitchen area but were very unsuitably dressed for work in a kitchen. The outside of the hotel is very scruffy and untidy, the reception area is distinctly unwelcoming and the whole place looks like it needs some money spending on smartening it up.
3.0 / 10.0
It’s in the location I needed to stop at hiking on the West Highland Way. The view down the Loch is stunning.
For the price which is close to Bridge of Orchy hotel price this a pretty scandalous. The quality of food is very poor, very very obviously frozen and reheated. Breakfast was awful dry. The furnishings are 30 years old. The staff are lovely but the team is very very thin.
9.0 / 10.0
My best friend and I took a girly road trip and we picked this hotel for the location… it was amazing. I had my dog, Rupert, with me you would never know we were in a pet friendly room it was spotless! We had our meal in the restaurant and our breakfast and honestly, couldn’t fault it! Highly recommend!
The only thing was the bed was alittle uncomfortable but for a one night stay it’s perfect!
6.0 / 10.0
Nice staff, food and drink. Redecorated bedrooms.
Not pleasant to see tables in dining areas still covered with used plates and cutlery many minutes after diners left.
Bins overflowing in the bar area.
Papers littered around reception and bar areas.
Cobwebs in outside eating area.
Gardens looking untidy.
7.0 / 10.0
Beautiful spot - scenery
We had a great time but shorted staffed it seemed. Always looking for someone or others looking for them.
9.0 / 10.0
It was a great view
It was cozy for my family of 7. We loved it.
5.0 / 10.0
Excellent location on WHW. Old, tired hotel. On the plus side the beds we’re comfortable.
7.0 / 10.0
Great location, straight off the West Highland Way!
Property had thin walls so could here lots of movement but was an old building so expected, just take ear plugs. We were unfortunately not given any towels think this was a mistake in the set up of the room. Breakfast, compared to other places we stayed was expensive for what we got but was still tasty and filled us up for much of the day.
8.0 / 10.0
The room was cosy and love the bathroom shower.
There were no sockets beside the beds for plugging in mobile phones . Dont waste your money on breakfast..it was it worth it £12.50 each and quantity was very meager with a spam in place of sausage!
FAQs
Is parking included with this cabin?
Parking is not specified as an available amenity at MacDonald Hotel & Cabins. For more information, we encourage you to contact the property about where to park.
Is there a pool at this cabin?
We didn’t find pool listed as an amenity for this cabin. It may be worth double checking if a pool is important for your stay.
Is MacDonald Hotel & Cabins pet friendly?
Yes! This cabin is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at MacDonald Hotel & Cabins?
We found 12 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
