Hotel Casa Malibú

I liked the place and the location, good value for the money

The service is not good, the management should pay more attention to the staff. The check in process was not friendly, they asked you to fill your information online with very little help on their side, so the desk person will do nothing. The next day in the morning they were supposed to have coffee available for customers and the pot was empty. It took over half an hour to get refilled. For a machine that is automatic and all you need to do is put coffee and water this is unacceptable. It was like they didn't care about people waiting.

The hotel is lovely and very good staff!! I’ll repeat easily, is very nice !

I've had a valuation request for each day I stayed. It's good value but ..

Lack of coordination between hotel and Bookings.com. as one explained 3 times. IVA , guests included etc

From the outside it looked really charming. They had really hot water. There was a fan in the room, so I was not hot.

I paid $14 for the room and didn’t expect much and that’s exactly what I got. The bed was rock hard(I honestly think it was the box spring.). My room had a glass door so anytime the light in the hallway was turned on, my room flooded with light. The walls were super thin so I heard everything. The roach in my bathroom was a bonus.