Stanley House Hotel & Spa





7.8Good
(909 Ratings)
"Lovely staff, room beautiful and spacious. Food very good"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
High-end valueWell priced for this area
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
The Stanley House Hotel is an eclectic 17th-century manor house set in the Ribble Valley. It has a restaurant and a bar, as well as free Wi-Fi and free parking. The spa offers special therapies, activities, and massage.
Business facilities
Free WiFi/internet
Free Parking
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.8Good
(909 Ratings)
"Lovely staff, room beautiful and spacious. Food very good"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Lovely staff, room beautiful and spacious. Food very good
Had to collect bathrobes from the spa as they weren’t in the room. Called reception and said they weren’t included. Checked website and they should have been included as stated on website
7.0 / 10.0
The only thing for me was everything was fine apart from when I ordered breakfast they left it on a table told me to come in 10 minutes. I came in about seven minutes and it was left on the table to go cold.
The room was very cozy and very nice
8.0 / 10.0
The staff were amazing and went above and beyond particularly the spa and restaurant staff !
The bed was a bit hard and the quilt was thin. The grout in the shower was a bit grubby and could have done with a good scrub but other than that the room was nice.
7.0 / 10.0
Good parking
Was rather stark decor
Booked specifically for Sunday lunch but that was over! Bulbs out in restaurant and we were tucked away .
Light switches didn’t work in bedroom
No useable WiFi in room 4 and virtually no mobile service, WiFi was good in other areas.
I suspect this is owned by non hoteliers, it’s all a bit amateurish!!
7.0 / 10.0
The property looks stunning, location is lovely, the deluxe room was beautiful and the spa was also very nice.
You didn’t get a lot for your money, the bathroom heating wasn’t working so it was really cold in there, and the tele wouldn’t work in our 1st night we had sound but no picture, we called down to reception to be told there was no maintaining staff on site and the only thing they could do was move us rooms to the other side of the building (not what i paid for) we dint get a glass of champagne on arrival at the spa like it stated online, and the although the food was nice you dint get a lot.
10.0 / 10.0
Nice quiet location. Great choice of hot and cold food..
Nothing was too much trouble for the staff.
Nothing
10.0 / 10.0
The staff were amazing.
Rooms were too hot.
10.0 / 10.0
The room was beautiful warm with kettle and coffee machine. The bed was soooo comfortable. Very clean 100% will be back to stay again
There was nothing that we did not like
10.0 / 10.0
Room very comfortable and clean. Great to have a large bath to relax after my day. Meals dinner and breakfast excellent. Good friendly professional service. Bed very comfortable. Corridors well maintained and clean nice paintings. Loved it thanks
I arrived 20mins early - thought room would be ready was turned away asked to return at 3pm. Minor gripe as I was early.
10.0 / 10.0
Firstly the Spa, what a fabulous start to our new years eve, the staff were so helpful and friendly we had a relaxing couple of hours in the steam rooms and Spa pool.
Then our room, in the manor house room No 10... OH MY GOODNESS!!
Myself and my fiance were blown away with the room, the swan heart and the rose petals on the bed when we walked in was such a lovely touch
The food in Fred's was very nice We had sandwiches very filling and fair price.
We also had breakfast that was a choice of cereals pastries or various options for a cooked breakfast. All very nice and as much tea and coffee as we wanted.
The grounds are lovely to walk around.
Overall a lovely location, fabulous staff, very welcoming and the room we stayed in was beautiful.
The Spa is perfect size and they don't over crowd it hence the 2 hour time slots.
We stayed as a couple for NYE and attended the celebration evening, it was a lovely evening 🥂🍾🎉
I would recommend Stanley house as a Spa day or overnight little break away 🤗
It was what we were hoping it would be and did not disappoint.
8.0 / 10.0
Hotel was modern and if you like spas perfect and all very clean - good staff for breakfast
There was no heating in our bedroom on arrival it took 3/4 telephone calls to reception to get any response from anyone - eventually some 2+hours we had a visit and they were able to reset the heating - obviously not a good start
9.0 / 10.0
Room was in the main hall building and was bigger than expected. Food was excellent and staff couldn't do enough.
Room was too hot and couldn't adjust tempreture.
That was our only complaint.
4.0 / 10.0
The Spa Facilities are not available to those who book with Booking.com. The Hotel is advertised with Spa. We thought we were able to use all facilities to be told we couldn't use the Spa area during our stay.
No access to the spa. We booked massages separately, but then were told we couldn't utilise any of the spa area or facilities during our stay as these were not available to booking.com customers. Very disappointing. This shouldn't be advertised on your website as a Spa hotel if those facilities aren't available to your customers.
10.0 / 10.0
Beautiful spacious room in the woodlands lodge, grounds of the property are well kept and the whole hotel is clean throughout. Food was exceptional & all staff we encountered were lovely. Spa experience was very relaxing.
10.0 / 10.0
Beautiful picturesque surrounding
Extremely comfortable large room
Clean and staff were so lovely!
Food was amazing
10.0 / 10.0
Great stay! The room was huge and comfortable, the lady at the spa was brilliant, 100% recommend
3.0 / 10.0
Very pretty grade 2 listed building with an excellent Spa.
No help bringing in luggage. Black mold in the bedrooms. Key card kept malfunctioning. Housekeeping refused to change bedsheets more than once every 3 days. Restaurant staff forgetting orders. Bedroom windows leaking. No water bottles in the bedroom.
8.0 / 10.0
We didn’t eat breakfast
10.0 / 10.0
Everything it’s my second trip at the location
The breakfast buffet
8.0 / 10.0
The hotel is easy to get to from the M6 and there is ample parking. It’s a lovely and modern hotel and staff made us feel very welcome.
We had our company Christmas party here and the food was lovely. Beds are insanely comfortable and the room we had was away from where the party was going on which was a massive bonus.
Bar service for the party could have been a bit more efficient. Staff worked hard but there just didn’t seem to be enough of them. It didn’t stop us having a great time though.
10.0 / 10.0
Larger room than expected
9.0 / 10.0
The staff very friendly and helpful
Room was spotless
Breakfast wasn't great some food wasn't even Luke warm black pudding in same tray as tomatoes not good for vegetarians and expected table service due to the cost
10.0 / 10.0
Wow great
Cheaper menu and more to pick from
However my food was amazing
4.0 / 10.0
Very disappointed as when we arrived there was no places for spa treatments etc and couldn't even use the pool, we arranged this with our friends and thought it was a good idea to stay here but was very disappointed.
pointless staying here as we wanted spa treatments but was told it was full so we did nothing basically just a expensive hotel, it was our first visit and probably the last such a shame.
10.0 / 10.0
Great location, Lovely modern Woodland rooms. Spacious especially bathrooms. Powerful hot water and room temperature perfect in winter . Great food and wonderful service from staff at the restaurant and Spa
8.0 / 10.0
Quite, decent hotel with spacious and clean rooms
For a SPA hotel, there is not enough toiletries…
6.0 / 10.0
The room was lovely and comfy and the hotel building itself it beautiful. The meal Was also lovely but the service was terrible. Waited half an hour to order and had to flag someone down in order to do so, then the meal arrived and tasted lovely but the service let it down again as I sat with an empty plate for 45mins, I had wanted to order a dessert but ended up leaving before plate was taken away.
Service
6.0 / 10.0
The hotel is set in its own grounds with lovely views. We stayed in the manor part of the hotel, which is an old pretty building.
I thought our room needed a little TLC, there was a lot of areas that needed painting, the tea, coffee was not filled and only one packet of biscuits for two people. Flat pillows. We have stayed at this hotel before 5 years ago and just felt it has gone downhill. The service in the restaurant both in the evening and breakfast was very slap dash and ran by young staff that really did not have a clue how to communicate with customers. All this is with lack of training in my opinion. It is a shame to allow this to happen to what was a really lovely hotel .
9.0 / 10.0
Excellent hotel with very large room and both bath and big walk-in shower in the bathroom.
Good food in the restaurant and good choice for breakfast.
No bottled water in the room.
7.0 / 10.0
Top location with lovely surroundings.
Breakfast buffet one day and menu the other could not work that out!
5.0 / 10.0
Location, stunning hotel, friendly staff.
Incredible upgrade, but room and ensuite could have been cleaner. (Huge dead spider in the toilet…I got the shock of my life when I lifted the lid haha, shower grout and sealant needed cleaning, as well as the corners of the tray, stains on carpet. Tired furniture in room as well as in the bar area. Breakfast delicious but got food poisoning, which sadly ruined the rest of my boyfriend’s birthday. Such a shame, as the hotel has a lot of potential.
8.0 / 10.0
Quiet setting and beautiful buildings
Noisy neighbours in room next door
7.0 / 10.0
The staff turned down the music noise to help me with my hearing loss.
We sat in the breakfast room and saw the tables being cleaned, even the tops of the tables were not washed properly. We then found blobs of chewing gums left and stuck to the underside (outer edge) of our breakfast table.
6.0 / 10.0
Proximity and surroundings
Wasn’t able to go into the spa as all slots were booked
Residents do not get priority over the use of the spa very disappointing
10.0 / 10.0
Loved the breakfast beautifully orchestrated and fabulous fresh fruit salad
Nothing
8.0 / 10.0
Lovely location and property.
Very comfortable bed and lovely views of the gardens.
Spa was very relaxing.
Very nice breakfast.
The room could’ve done with a mirror and a plug socket that was near to a table/chair - the only place to plug a hairdryer in and have a mirror was in front of the mirrored wardrobe door, and it meant sitting on the floor to dry my hair. As I’ve had recent knee surgery this was rather challenging getting up and down to do this task.
There was only 1 coffee pod each (2 in total) for the duration of the stay despite there being a menu for more flavours?
We were unable to get the QR code on the tv to link to our phones in order to access our Netflix app. Despite the efforts of the receptionist who also tried to assist, we didn’t manage to connect at any time during the stay. Not a particular issue on our brief stay but if it’s not going to work then don’t advertise it as a “feature” of the room.
Whilst these 3 points above aren’t “major” the room was chosen as it was a “luxury” room and it was therefore a little disappointing.
The spa was very good however some cotton pads would’ve been useful in order to help me remove makeup prior to entering the spa.
7.0 / 10.0
Doors on to terrace would not open,safety deposit box broken,did not receive bath as described on booking.com.Hotel was understaffed.
5.0 / 10.0
No option for breakfast delivery to the room even though it my daughter's wedding day !
5.0 / 10.0
Furniture was nice and bed was comfy.
Carpet had several obvious stains.
Cobwebs on pelmet.
Only 3 clothes hangers.
No dressing gowns or slippers - for a suite!
Second towels hidden in wardrobe.
No anti-slip shower mat available even on request. (For my 85 year old mother in another room.)
No cups for the coffee machine - that didn't have a drip tray either.
Reception phone tried several times during our stay but it was only ever answered once - however did phone back once too.
Water leaks through the closed bathroom window soaked both windowsill and secondary sill that we had to use a bath towel to mop up both days of our stay.
Arrived for breakfast at 8.55 on Sunday with only two other tables occupied (a 4 + a 2) - and at 9.45 we still hadn't been served our order for hot food so had to leave without it as had meeting at 10am. Came back 10.30 and had it re-cooked. No option for breakfast delivery to room.
Separate building to restaurant & no covered walkway or umbrellas provided to use.
9.0 / 10.0
Rooms comfortable, attractive, spacious. Restaurant (Fred’s) is very good and breakfast is excellent. Staff are very pleasant.
Nothing
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Stanley House Hotel & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Stanley House Hotel & Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Stanley House Hotel & Spa?
We found 24 amenities for this rental. This includes business facilities, free wifi/internet, free parking, non-smoking, and gym.
