"The property had the best view you could ask for. Getting to see that beach every day was amazing. The room itself was good, clean and comfortable. The view was also available from the shower which wa..."
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Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
About this resort
Boasting a beachfront property with an outdoor pool and sun terrace that overlooks the beach, Norn Talay Surin Beach Phuket is located in Surin Beach in the Phuket province. Free WiFi is available in all areas.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
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$$$$
7.6Good
(1,505 Ratings)
"The property had the best view you could ask for. Getting to see that beach every day was amazing. The room itself was good, clean and comfortable. The view was also available from the shower which wa..."
Boasting a beachfront property with an outdoor pool and sun terrace that overlooks the beach, Norn Talay Surin Beach Phuket is located in Surin Beach in the Phuket province. Free WiFi is available in all areas.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Beachfront or waterfront
Gym or Fitness Center
Family friendly
Free parking
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
7.6 / 10.0
Good(1,505 Ratings)
100% verified reviews
10.0 / 10.0
What a great place to spend your holiday in Phuket. Lovely and quiet compared to Patong or Kamala, with plenty close by
The property had the best view you could ask for. Getting to see that beach every day was amazing. The room itself was good, clean and comfortable. The view was also available from the shower which was awesome.
Nothing
10.0 / 10.0
Overall, the stay was peaceful, scenic, and much better than the reviews suggest.
The view from this hotel is honestly perfect. All the rooms face the sea, and you can hear the ocean from your balcony, which makes the stay really relaxing. I know there are a lot of negative comments about the facilities, especially about the elevator not working, but we stayed on the ground floor, so I never had to use it and can’t confirm that issue. The direct access to the beach is a big plus, and the overall atmosphere was beautiful. I actually think this hotel deserves a higher rating than what people give it.
I would came again
9.0 / 10.0
For sure, one day I will come back here.
The staff from reception. The view from the room
1.0 / 10.0
We checked out and did not stay
We didn’t get the bed configuration as advertised. I was ignored when asked why.
No Restaurant as advertised.
The lift did not work. The coffee machine had an out of order sticker on it.
I asked for a second chair for the balcony as there was 2 of us and was told no we only get one.
Lady at the desk was not interested in being nice or helpful. She was very unpleasant.
10.0 / 10.0
Great views of the beach, bring your own hand soap.
You can walk out the lobby and onto the beach! The staff was friendly and helpful, the views are amazing as soon as you wake up, and there were fewer tourists in the area at the time than nearby beaches. The room I had was easy to hear the waves crashing on the beach all night long! The breakfast is on par with standard american hotels (holiday inn level).
If you stay in this area, check out the Audy Restraunt. They have a free shuttle from the beach to the restaurant. Also, there is the Smart bus that goes from the airport to a few blocks away, and all around Phuket.
The walkability in the area is limited on the street, and the entrance is easy to miss. Also, they were working on the elevator at the time, but it looks like it will be great when done. This hotel did not have hand soap in the bathroom, and I still do not understand why the jacuzzi was next to the bed!
8.0 / 10.0
No complaints and I will return
The location and staff
A bit tired
8.0 / 10.0
The view is amazing, the rooftop pool is stunning
The view of Surin beach was amazing
It’s not very accessible and there is no supermarket or restaurant nearby
3.0 / 10.0
The location and view were lovely, but the property’s maintenance and amenities could be improved.
The property is in a great location with an incredible view. However, the access to the beach was limited as the street felt unsafe.
The building is quite old and lacks proper maintenance. The rooms and linens have seen a lot of use—towels that were once white are now gray and beige. The bedding had an odor of dampness, and the pillows also smelled unpleasant. Additionally, there is no elevator, so we had to carry our luggage up the ramp all the way to the top floor. However we saw that they were in process to make it.
10.0 / 10.0
Amazing nd awesome friendly hotel staff
Hotel staff are very accomodating, excellent rooms and views,,Over all are excellent
7.0 / 10.0
NORN TALAY SURIN BEACH 👌
Great location next to the beach, Great view from the room balcony, Great staff, Peaceful area, Breakfast ok, staff Richardson (from Philippines) very good and helpful, Kitchen staff very good, Great infinity swimming pool, walking proximity to food and massage area, GREAT SURIN Beach, SOFT Sand, Big waves but safe,
Lift not available, 3rd floor under renovation, hence room was given on 4th floor, Had to change the initial given room due to no internet, no hooks for hanging towels in bathroom, later the shower not working. Overall the rooms needs to be renovated.
8.0 / 10.0
Amazing place for introverts
The place is in a nice area if you want to be near the beach, but dont want to be in the crowded area like the main beaches. The rooms with sea view are really great, the shower window was an amazing add on. My favorite place was the balcony facing the sea and the rooftop pool. The view was priceless. Surin beach was not crowded and peacful.
1. During my stay the elvator was not working. Everytime i'm coming back from the pool, Im using the ramp from 5th to 2nd floor. I was so scared that i'll slip.
2. The breakfast was limited. The food was good, but very few options.
3. There were no soundproofing in the place, i think i could hear people talking from the other room and from the first floor.
2.0 / 10.0
Not recommended at all cost
Nothing
The hotel is beyond description. ROTTEN
Understand it's moonsoon season in Phuket, but nothing seems to be working. The lift is spoiled and was told no repair will be done. So you have to walk up the floor. The swimming pool is on the 5th level, so you have to climb up. Worst still the pool is filthy and rusty, water is milky, no upkeeping at all! The restaurant is open 7 to 10.30am for breakfast, thereafter it's closed. To have lunch or dinner, you have to walk to the town, about 15mins away, walking on the road. The Room condition is equally bad. See picture attached
6.0 / 10.0
Nice location overlooking the beach.Breakfast was basic.Staff were very friendly and helping.
Proximity to the beach
Need a little more effort on housekeeping
6.0 / 10.0
Nice infinity pool, great view of beach and sea
Infinity pool right outside door.
No facilities for food or drinks, there is a seven 11 but quite a walk away.
5.0 / 10.0
If not for the view and the beach i will not book
The view
Becoming old and need real refreshments
7.0 / 10.0
Don't expect what you see in photos
The hotel is in a very nice location, really close to two truly beautiful beaches. It was overall a great choice for us having the advantage of discovering nice spots and restaurants not so far from the hotel. The only downside of the whole experience was that the hotel was not in the shape that the pictures portray.
Cleanliness 6/10, a lot of worn out objects, linen had marks, floor was a bit greasy, faucets full of limescale.
Comfort 6/10, noisy AC, you can hear the sound from the external units that are just nearby the entrance door of the room, and in the night you can struggle to fall asleep with all the noise coming from them. The blinds from the shower are made of wood and are poor insulation of noise from outside (sure you can hear the beautiful waves, but if you catch a stormy night with thunders, good luck falling asleep)
Overall the hotel is ok for not so pretentious people but minding the price for sure it's not a 4 star treatment and it's really up to everyone to make the balance.
Shortly, don't expect much, and if you are sensitive to some aspects regarding how comfortable you can be in a hotel that has seen better days, look somewhere else.
Staff was really helpful and friendly.
7.0 / 10.0
Okay for a 2 night stay
Amazing views which is the reason we booked this hotel, good access to the beach although lots of steps so not good for everyone. The hotel itself was a little tired and needs some TLC but we were only there for 2 nights so didn’t bother us, I would have been disappointed if staying longer. It’s about a 15 minute walk to Surin town down the side of a busy road!
10.0 / 10.0
Amazing!
Everything! The view is spectacular! Very relaxing, and very highly recommended!
Maybe the shower water could be improved (it kept oscillating between too hot and too cold, unless you opened the tap wider).
3.0 / 10.0
Very disappointed in hotel at the price point and 4* rating.
Location.
Very untidy and facilities poor. No bar and was expensive for what was offered.
3.0 / 10.0
Location was good but wouldn’t recommend the hotel at the price point being offered.
Location
Poor facilities and would be a 2 star standard elsewhere, there was no bar and very expensive what you got.
3.0 / 10.0
Left disappointed with a tired and run down property
Amazing location and view
Tired and run down property. Staff were not very friendly or helpful. Pool area is run down.
Photos of the property are misleading. Ants in the room. Couldn't unlock the door and security broke the key to the door and there was no second key provided and then left with a door we couldn't lock. Breakfast was very average. Fitness/gym is run down and many machines don't work.
7.0 / 10.0
Comfortable,clean, staff friendly a little dated, Surin beach amazing great views
The view was amazing
The breakfast was in the wrong part of the building, it should have been on the roof by the pool
8.0 / 10.0
Very good
Was clean
We had to drive to go to the beach ,
10.0 / 10.0
The staff very friendly and helpful.
The views and location.
6.0 / 10.0
Pleasant
Next to the beach
Ants in my bed & dirty floor everytime after cleaning.
4.0 / 10.0
definitely should be rated 2 or less the only thing going for this hotel is the view and pool
the view
rooms are not maintained well - cleaners hair everywhere and there was ants everywhere .
the doors would bang all night as are not maintained
no restaurant to eat lunch or dinner
breakfast options were limited and couldn’t have a normal toast and eggs
Beach towels bled colour all over my clothes
access to beach was climbing over rocks at low tide
pool area had no shade umbrellas
the staff didn’t care and were very much “oh well sorry”
9.0 / 10.0
Great place for a long weekend, quite and peaceful
The staffs were very friendly and helpful. They helps us to book Tour, taxi , motorbike etc..
stunning view overlooking the ocean.
Beach at walking distance (5min)
Really good stay, recommended
Outstanding infinity pool surrounded by the sea
Having a restaurant would be great but no big deal, the breakfast is good
10.0 / 10.0
Great location and lovely staff. A dream getaway spot!
The property was very cosy and clean. There was a rooftop pool which was always empty so it felt like swimming in a private pool everyday. The staff were lovely - always happy to help and accommodate their guests. they allowed me to check in earlier than 2pm due to a flight rescheduling. Kind, polite and very helpful. Everyone was exceptionally nice and made this stay unforgettable.
7.0 / 10.0
cheap & cheerful
the views, the pool
lack of facilities to buy drinks & food no where to buy anything after breakfast , also a proper path to the beach is needed!!
8.0 / 10.0
nice rooms and balcony
a lot of lovely design touches. The staff were friendly and accommodating.
No easy access to the beach. The restaurant was not open. I understand that tourism is gradually recovering from Covid 19
6.0 / 10.0
Great views of surin and nice pools
good view of the surin beach and Andaman sea
no microwave in room main restaurant was closed and it was quite far from anything
10.0 / 10.0
My first time in Phuket and I was very impressed, super satisfied with my stay.
Location. Staff were friendly and response quickly to my inquiry thru booking.com. Very serene area and the seaview from the balcony is the best!
i wish the breakfast was buffet
8.0 / 10.0
very good value for money, amazing views really, great staff and a great experience for my first trip to Thailand.
the staff are the best part of the stay. Especially Ben, Fah and Idris who were all helpful, cheerful and made us feel welcomed and comfortable while growing friendship bonds.
the gym was disappointing
8.0 / 10.0
Amazing views
The view and location were perfect! The facilities and room were clean, towels and beach towels as well as toiletries were provided. The breakfast was nice ned pretty big portions too plus a buffet. The staff was exceptional as we had a medical emergency and the staff was very helpful helping us organising help.
You won’t get a good night sleep. The AC didn’t really cool the room and was super loud. Adding to the noise was the AC unit just outside the bathroom window which was only divided by a wooden shutter so you hear the unit very loud all night long. Additionally, because of the bathroom window is not an actual glass but just a wooden shutter, we were getting lizard visitors - they nearly caused as a heart attack every time we went to the bathroom as you never know where are they hiding and they do run very fast and jump.
5.0 / 10.0
Passable
Amazing view on the beach, nice location with easy access to Surin beach.
Very noisy and dirty air conditioning unit. We can hear the aircon block running from outside all night and even the block of your neighbors...
9.0 / 10.0
great stay with friendly staff
great reception. efficient and friendly and welcoming. excellent location. great beach. lovely design.
a bit of building work going on but should be finished soon.
FAQs
Is parking included with this resort?
Yes, parking is listed as an amenity at Norn Talay Surin Beach Phuket. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Norn Talay Surin Beach Phuket. Enjoy the water!
Is Norn Talay Surin Beach Phuket pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Norn Talay Surin Beach Phuket?
We found 15 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and fireplace.
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