The Haven Khao Lak
Top rated by guests





8.6Excellent
(354 Ratings)
"We were upgraded to a spa room which was amazing….
So a spa, swim up pool and close to the beach is the ultimate request for a guest…
But the main thing is you are treated so well, the hotel can’t do ..."
Verified guestDon't miss out! Price and availability may change
5-Star Resort
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Boasting 5 outdoor pools and a restaurant, The Haven Khao Lak offers accommodations with free WiFi access in each unit. Guests can make use of the fitness center and enjoying pampering treatments at the spa.
Business facilities
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Top rated by guests
8.6Excellent
(354 Ratings)
"We were upgraded to a spa room which was amazing….
So a spa, swim up pool and close to the beach is the ultimate request for a guest…
But the main thing is you are treated so well, the hotel can’t do ..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Breakfast, the pool and the staff Ankit and Pinky. Sharida also. Facilities and location. Everything basically but the room and pool was the best.
Bridges and getting around is a pain
10.0 / 10.0
We were upgraded to a spa room which was amazing….
So a spa, swim up pool and close to the beach is the ultimate request for a guest…
But the main thing is you are treated so well, the hotel can’t do enough to help you and make this the best vacation you have ever had…and it probably is….
So relaxed too….
Just a beautiful Hotel…….
Leaving it to go home!
8.0 / 10.0
Breakfast was good and we liked the restaurant. Dinner was also very nice and staff very friendly. Our room (villa) was perfect. (The rooms do have a certain age and some renovation works cld be done). Pool and beach super. We wld definitely go back.
N/A
8.0 / 10.0
Great location to the beach, although hotel did not provide sun beds on the beach, it meant always quiet, which is where we stayed. As everyone dated around the pool. Which we avoided due to some guests excessive drinking and seemed to think rest of people liked hearing them.
Big swimming area
No privacy on balconies, had to listen to neighbours lengthy conversations, or not sit on balcony. We avoided pool area due to noise.
We like using bikes. Their condition could be improved dramatically.
10.0 / 10.0
The style of the low buildings
The landscaping
The multi complex of swimming pools
The quality of food in the evening restaurant which tasted bland.
8.0 / 10.0
Very clean & tidy, beautiful flowers everywhere
I was a bit shocked when the waiter tried to take my husbands plate away at dinner while he was still eating, I know they want to keep it clean & tidy but not sure why they did that
10.0 / 10.0
Excellent Beach front location. Huge swimming pool with 2 swim up bars. Warm welcoming staff. Good breakfast selection. Great base to explore (we’d recommend the elephant sanctuary).
Nothing was bad.
6.0 / 10.0
Nice location, beautiful beach. Nice pool.
Old and dark room. Food in restaurant was very overpriced and not good.
9.0 / 10.0
Amazing breakfast, location, and rooms. The staff were outstanding and provided excellent customer service. The pool area was beautiful, and the hotel is located right on a lovely beach.
The hotel is relatively old, and it shows. Both the pool area and the rooms could benefit from modernization, although nothing was significantly problematic. There was some noise at night that sounded like construction work, but the staff were not able to determine the source.
8.0 / 10.0
Swimming pool was very nice. Had room with pool access. Lobby/foyer lovely. Friendly staff. Good breakfast
Sunlounger area congested. No loungers on the beach. No outdoor eating area for lunchtime drinks/snacks.
4.0 / 10.0
Bed
Poor quality breakfast
Staff unhappy
Place is run down
No pressure for shower
You can t use toilet paper to flush the toilet.
Too far from khao Lak
8.0 / 10.0
Good semi remote location by a beautiful beach, very friendly and attentive staff
A few maintenance and housekeeping issues, some things need to be freshened up and the cleaning staff need to be more thorough
10.0 / 10.0
We stayed in an amazing swim up room. Very spacious, clean and comfortable. Resort was very quiet, had an amazing swimming pool with a swim up bar. Lots of cocktails. Staff were all wonderful.
10.0 / 10.0
Buffet breakfast is awesome with variety and daily specials.
The staff are very friendly and the restaurant is great for an in-house hotel
Maybe suggest undercover walkways when it’s pouring with rain & more shuttles to Khao lak or markets
10.0 / 10.0
The resort was beautiful! The staff were very friendly and eager to help whenever asked. At least three calls came to our room during our short stay to check in if there was anything they could do to make our holiday better. We had a beachfront villa with a private jacuzzi. The main pool is huge, you could swim from one end to the other if you desired. The beds, pillows, and betting were so comfortable. The best part, though, was the beach. We were there at the end of October, and while the weather wasn't great, there was hardly anyone on the beach.
I don't think there was much of anything the resort could've done better during our stay. Its a pretty new resort, and there's been a lot of care in the planning and grounds maintenance. Very clean, very friendly staffed. The only downside to our stay was the short amount of time we were able to stay.
8.0 / 10.0
Very helpful friendly staff. Pool area and surroundings are beautiful.
Room was big. Huge bed! I think maybe 2x 4ft beds pushed together.
Great air con.
It is about 5 miles from the hotel to the night market, and another half mile to main center of Khao lak. Local taxi service will take you for 300baht.
There is a hotel bus that drops you off either at the market or main area of Khao lak but it's only for 2 hours.
If you just want to stay around the hotel that's fine but we used a lot of taxis. If you are fit you can borrow a cycle from the hotel.
Breakfast had a good selection however the hot food such as noodles/rice etc on offer was warm and never hot.😕
We asked to sit in the restaurant part one day to get a cold drink out of the sun in the shade but we're told we could only sit in there if we ate. The bar in hotel didn't open until 2pm
Lighting in room and bathroom not great.
7.0 / 10.0
The pool access room. The breakfast buffet. The quietness.
Pool bar staff weren’t as friendly as the rest of the hotel staff and took a while to take your drinks order despite not looking busy
8.0 / 10.0
Buffet breakfast, pool , staff
Restaurant meals average in size and quite expensive , prices are not as advertised after taxes added . Property of this level should have movies on tv so when weather is bad you have some decent viewing on the television.
8.0 / 10.0
The Haven’s facilities were great and the pool access rooms were fantastic and you are spoilt for choice at the bars and restaurants .The staff were wonderful and very accommodating especially with looking after a family member with celiac disease.
10.0 / 10.0
Private, had everything we needed for relaxing stay. The staff were so friendly and helpful. Wide variety of menu choices.
Guests who didn’t respect no smoking areas and were rude to staff politely reminding them
7.0 / 10.0
Beautiful grounds, best pool I have seen, and lovely staff. The beds were amazingly comfortable, shower pressure was strong. Best thing was the pools though - could swim around in them all day xD
They allow smoking on the private terraces by the pools, so you really can't avoid the smell of cigarettes in this place unless you stay inside, or stay away from the pools which really sucks.
8.0 / 10.0
Staff were fabulous and very accomdating - nothing was too much trouble.
Communal areas were fabulous, pool, swim up bars, reception, breakfast dining.
We did a bike ride excursion which was also great.
Food was pretty good quality too - breakfast had lots of variety and the Thai food we ate from the restaurant was good if a bit more expensive than outside, but that is to be expected. Western food wasn't so good - we had soggy chips the one time we chose soemthing off the Western menu!
Room was huge and bed was confortable - water pressure was pretty good and everything was very clean.
Shuttle bus timings are infrequent and not that convenient if you wanted to go into the town for dinner so you have to facor the cost of a taxi there and back into your budget if you wish to go out.
There was a terrible swereage smell outside our room for the first few mornings we were there, but then it went away. We were in room 2209.
Lost of mosquitos and midges due to the rain so spraying the rooms and the facility would have ben good or even to provide insect spray in the rooms.
Rooms are a little old fashioned now - traditional is great of course, but a bit of modernisation will be needed soon
9.0 / 10.0
I loved the view. A nice assortment was available for breakfast.
I was not able to adjust the temperature in the rooms and wash cloths were not available (only hand and bath towels).
9.0 / 10.0
Very clean and modern, good facilities.
The pool area is stunning and easy access to the beach. Food was only ok at breakfast.
Nothing much, it's a little isolated but free bus service to town and bike and moped hire available.
7.0 / 10.0
Nice stay, nice swim up bar
bit far
10.0 / 10.0
amazing facilities, pool and location.
nothing.
10.0 / 10.0
Very nice beachfront hotel with a superb pool. There is a huge variety of delicious breakfast options. We enjoyed the scooter rides and complimentary yoga.
Nothing
7.0 / 10.0
Nice location next to the beach. Quite area. A few restaurants close, if you want to try something other than the hotel restaurant.
Friendly staff.
Nice pool area.
Plenty of free activities at the hotel.
Nice big room. Clean. Free bottles of water.
Staff could be more attentive to cleaning up used glasses and plates by the pool.
We often had to wait at the pool bar because there were not enough staff.
They don’t keep clean pool towels at the pool. So you have to go to the reception to get new, which is weird.
They do buffet evenings at the restaurant, but it’s overly expensive and not recommend. Eg the ice cream stand only had 3 different weird flavors (some kind of tee). Wy don’t you do chocolate and vanilla that everyone likes?
9.0 / 10.0
The hotel is perfect for a relaxing holiday on the beautiful Khao Lak beach, short taxi ride into the nearby Khao Lak and Ban Niang towns and some very good traditional Thai restaurants nearby within walking distance. Hotel staff were fantastic, always very friendly and keen to help. Would definitely recommend this hotel.
the swimming pool needed some attention in places, some small tiles missing etc, but this didn’t really detract from the overall enjoyment.
7.0 / 10.0
spacious room, nice swimming pool
overpriced
9.0 / 10.0
Clean, well equipped and great facilities staff delightful.
Service in restaurant was very slow sometimes taking so long to get drinks we thought they had forgotten.
8.0 / 10.0
it was great, everything about it was amazing.
Some travelers may not like that this is quite remote location, it’s at least 2.5km walk from town, but you can taxi or scooter easily. reccomend you hire a scooter if staying for several days.
9.0 / 10.0
very quiet- clean spacious rooms
all the stairs
9.0 / 10.0
The pool.
Public access to and supersize of pool was a true gift and a treat.
Private direct access to pool was excellent and the best selling point of the bedroom
Its only minor, but a fairly long, wide loop of road from hotel to get to the town
8.0 / 10.0
Great facilities
Lovely pool and beach.
Nothing
7.0 / 10.0
swim up bar, private beach and use of complimentary kayaks, bedroom was large and comfortable. breakfast was good.
access to our room was via staff only/back of house or a 5-10 min walk around the property.
bar service was slow, there was an issue at the end of our stay where the wrong bill tab had been allocated - all sorted in the end but a bit inconvenient.
Would have been good to have been a bit closer to khao lak town/ for there to be more shuttle buses (these were available but extremely limited timings)
9.0 / 10.0
Great location and spectacular service!
Hotel room floorboards a bit old and creaky, must be careful when walking
FAQs
Is parking included with this resort?
Parking is not specified as an available amenity at The Haven Khao Lak. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
We didn’t find pool listed as an amenity for this resort. It may be worth double checking if a pool is important for your stay.
Is The Haven Khao Lak pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Haven Khao Lak?
We found 1 amenities for this rental. This includes , and business facilities.
