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Hotel Victoria

Property building, Facade/entrance

Lake view, Drinks

Restaurant/places to eat

Lake view

Lake view

6.8Average

(3,265 Ratings)

"Every year coming back only to this hotel. Location. Cleaned rooms.Delicious breakfast. And very professional staff who always cares especially Aurora."

Verified guest

Don't miss out! Price and availability may change

6.8 / 10.0

Average(3,265 Ratings)

Hotel in Lugano

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsAir conditioner, Internet / Wifi, Parking and more

About this hotel

Built in 1884, Hotel Victoria in Lugano-Paradiso stands right on the shore of Lake Lugano and offers panoramic views over the bay and of Mount Bre. All rooms were completely renovated in 2015 and come with a flat-screen TV and free WiFi.

Amenities at Hotel Victoria

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Balcony or Patio

TV

Wheelchair accessible

Family friendly

Map of Lugano

city location on map

Nearby attractions

Alfa Romeo Museum

Lungolago di Lecco

Pombia Safari Park

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

6.8Average

(3,265 Ratings)

"Every year coming back only to this hotel. Location. Cleaned rooms.Delicious breakfast. And very professional staff who always cares especially Aurora."

Verified guest

Don't miss out! Price and availability may change

$$$$

6.8 / 10.0

Average(3,265 Ratings)

Hotel in Lugano

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsAir conditioner, Internet / Wifi, Parking and more

Map of Lugano

city location on map

Nearby attractions

Alfa Romeo Museum

Lungolago di Lecco

Pombia Safari Park

Available Rooms

About this hotel

Built in 1884, Hotel Victoria in Lugano-Paradiso stands right on the shore of Lake Lugano and offers panoramic views over the bay and of Mount Bre. All rooms were completely renovated in 2015 and come with a flat-screen TV and free WiFi.

Amenities

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Balcony or Patio

TV

Wheelchair accessible

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

6.8 / 10.0

Average(3,265 Ratings)

100% verified reviews

1.0 / 10.0

We left in an hour it was that bad. Also it was not refundable.

Nothing… Property is haunted, it was empty and fooling people with hundreds years old pictures… DO NOT STAY. !!!

Property was old, smelly, scary, it was more like a brothel than a hotel, it’s disgrace that it’s on Booking.Com because booking.com has a reputation and they are spoiling it. We booked looking at pictures which looked decent but upon arrival, they have baby pictures on the reception background, area was broken, hotel alleyway had wardrobes, clothes rails with drama attires and it was disgusting, i did not expect booking.com to keep this hotel in their suggested list of hotels in the area… DO BETTER !!!

7.0 / 10.0

For a 1 night stay it was okay; the amazing view makes it worthwhile

Location and amazing view. Room is spacious with cute little balcony. Breakfast was good with relatively everything we needed.

Unmaintained toilet - shower head couldn’t be placed on the pole and we had to keep holding it while using it, and the shower leaked water from below the glass shield.

5.0 / 10.0

Not bad but they could be better

Location

Very old and expensive also parking was extra money

6.0 / 10.0

Not very good but accepted

The location

Cleanliness, breakfast

9.0 / 10.0

Would stay again just for the view.

Absolutely beautiful view of the lake from our room. Great to open the doors and enjoy the scenery.

8.0 / 10.0

Happy with my choice - great location and good price

The location was superb - 5-7 minutes walk from the train station but also from the funicular that takes you to Monte San Salvatore - the magnificent viewing point.

The staff working in the breakfast area didn’t sound very cheerful or happy to be there during our stay - it gave a bit unsettling impression. The service was indifferent to the customers. It is important to mention that one of the hotel workers was coughing in a bad way for at least 30 minutes(perhaps not a cold and just too much smoking and nothing to worry) and then went to the kitchen. Usually when one is sick - they don’t go to the kitchen where the food is cooked?

10.0 / 10.0

High quality hotel. Recommend for stay.

Every year coming back only to this hotel. Location. Cleaned rooms.Delicious breakfast. And very professional staff who always cares especially Aurora.

Everything was the best!

6.0 / 10.0

Very average

The room had view to the lake

Very old not renovated and very poor breakfast.-the club under was loud and the aircondition in the room was not really working

7.0 / 10.0

Great location for short stay in Lugano

Great location and friendly staff

It’s a bit dated and smelt of smoke in hallways . Shower didn’t extend high enough which isn’t ideal when you over 6 feet tall

3.0 / 10.0

Never again.

Location is great, views are awesome.

Property is very very dated. Mold and cracks everywhere. There is a night club on the ground floor. Which is not communicated upon arrival. Parking is not on location but across the street on a commercial parking garage. Photos available online do not represent the true reality of the hotel quality and characteristics.

10.0 / 10.0

I recommend this hotel

The lake view balcony, We had stayed in it 10 years ago and stayed again and will stay in future.

Nothing

7.0 / 10.0

outdated hotel well located with great lake views. However needs refurbishment

room with lake view. Breakfast was decent. Price was good by Lugano standards.

dated hotekl and furnishings. The air-conditioning water outlet was in in a bucket in the bedroom and if not noticed would have overflown.

7.0 / 10.0

Nice location, great views, dated interior.

Great location and views. Nice staff. The interior, however, is from the 70ies: furniture, paintings, decoration. Really really old.

The decoration, furnishing and bathrooms are really dated. Scary old! Parking is problematic.

8.0 / 10.0

In general ok if you don’t have much expectations

The hotel has a perfect view on the lake

Yes it is old. Everything inside is like this. The breakfast was poor.

9.0 / 10.0

Conveniently located budget accommodation to explore Lugano.

Excellent location. Room was comfortable and lake facing. Breakfast was okay,

Nothing as such

8.0 / 10.0

Quiet, comfortable stay in faded glory old hotel next to lake

Faded glory hotel, dated furnishings, crunchy carpeted floor. But comfortable beds, clean bathrooms, quiet, close to lake and tram. Good breakfast, with view of the lake--though I found it curious that they expected us to cook eggs in a machine with cold water!

7.0 / 10.0

Although dated, the hotel has a great location near the lake

Location, air conditioning, balcony that faces the lake, good breakfast Close to train station Steps from car rental

air conditioner drained into a bucket in room. It had to be dumped regularly or it leaked onto the carpeting Dated/worn finishes

4.0 / 10.0

It was disappointing and ruined our first experience in the beautiful country of switzerland

Only the location

Everything, from staff to cleanliness

8.0 / 10.0

Very good

there was an amazing kids room with full of toys. our 2 year old daughter spent time when we had breakfast.

since the hotel is quite old, the handle of the doors were broken. but the overall was fine

6.0 / 10.0

A unique experience

The central location

It seemed like a mixture of a family home , small children’s stuff everywhere , lots of clutter all over the hallways , and it was like a fawlty towers on speed .. signs outside for a nightclub , then some strange Lord Tillingdon restaurant which just doesn’t fit with Lugano . Sloppy spray painting everywhere .. and it’s a pity as the location is wonderful and if a good hotel inspector and interior designer came in it could be great. Very old fashioned bedrooms, with old VCR under television in bedroom .. went out of date 20 years ago . A cupboard with minibar written on it but just a blank space when you opened the door . A lot of posters of children stuck to pillars and posts .. private stuff . Just off the wall! Sorry but that was what we got .

6.0 / 10.0

Pleasant

The hotel is rather old. It very much needs renovation. ACs don't work. Receptionist is nice, helpful and friendly

Old, run down hotel

9.0 / 10.0

Superb

great location with views

old building, specific old style, breakfast was poor

7.0 / 10.0

Good

The boss shouldn‘t smoke cigars in the whole hotel

1.0 / 10.0

very bad and will never come back

location and view

I thought hotel is the big building in the pic but it’s not. it’s the small one. bed not comfortable, when I walk there is noisy sound and I can hear upper room steps, bathroom was not good when I took shower water is not going inside. also, I saw hair in different areas which mean it was not cleaned well. all need renovations. breakfast is same every day, we need to boil the egg and no one will make omelet if u want. I saw hair in breakfast buffet as well.

7.0 / 10.0

Good

Amazing view from the balcony to the lake Fast Wifi connection. price

the choice of food for breakfast was not very varied. the bed was not very comfortable unavailable adapter for EU plugs

6.0 / 10.0

Pleasant

The hotel was in a nice location close to public transport, beds were comfy and room was fairly clean, for a place to sleep and shower it was great as spent most of the time in lugano. Old style carpets and pictures which were nice. I would likely stay here again in future visits.

Little run down if you really look into things, cabinets chipped/cracked, tiles cracked etc but for the price you can't really complain, no kettle in room and breakfast was pretty standard, bread, croissant, eggs, ham and cheese and a few cereals.

8.0 / 10.0

Very good

location

6.0 / 10.0

Pleasant

Location

Old and stuffy. The mattress went through the spring on the bed.

3.0 / 10.0

Poor

View was beautiful but unfortunately the only thing that looked like the pictures. The staff were also freindly.

The rooms, breakfast and overall hotel did not match the photos provided on booking. The rooms were dated with broken furniture and the radiator flooded every night. We had to move rooms once, but problems still persisted. The bathroom had spots of black mold and very strange shower systems.

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