EMA House Hotel Suites
Top rated by guests





9.0Outstanding
(610 Ratings)
"staff, friendly and helpful, lots of space in unit, simple, check-in, bathroom BIG, would definitely stay again."
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4-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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EMA House Hotel Suites offers you spacious Junior Suites or luxurious 1- or 2-Bedroom Executive and Residential Suites in the heart of the city. You enjoy an atmosphere of privacy, while only a few steps away from Zurich's main railway station.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
WiFi/Internet
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Safe
Accessible by lift
Key access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
9.0Outstanding
(610 Ratings)
"staff, friendly and helpful, lots of space in unit, simple, check-in, bathroom BIG, would definitely stay again."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Very big apartment. Good location (meters from the tram station)
9.0 / 10.0
The rooms and beds are great, very spacious. Location is good. Clean rooms. Breakfast is excellent, we loved the vibe of having breakfast in our room.
Kitchen has very limited stuff to use, everything is locked.
10.0 / 10.0
staff, friendly and helpful, lots of space in unit, simple, check-in, bathroom BIG, would definitely stay again.
Cabinets were locked in kitchen, so did not have access to glassware
8.0 / 10.0
The rooms are beautiful and comfortable with a good city view.
The fact that you pay to stay in a suite with a kitchen and they lock the dishes and cutlery cabinets.
8.0 / 10.0
Beautiful hotel and very spacious.
They locked the cabinets and we had to be granted access to cutlery and dishes.
10.0 / 10.0
Premium hotel with lots of attention to details
Innovative well thought out solutions - e.g. absence of common buffet breakfast area = deliver breakfast to room instead
Super amazing and lovely staff (Marina got us last minute flexi tickets to the Lindt museum! Even though it's all sold out online for next 2 weeks)
Nothing
10.0 / 10.0
The apartment was great. The lady who checked us in was delightful - helpful, kind, cheerful :)
If this reaches you - Thank you, you are lovely!
10.0 / 10.0
There was nothing not to like. It was exceptional
Nothing
7.0 / 10.0
Stunning apartments overlooking the river. Clean, comfortable, convenient.
One of the staff members was very rude. No hot water one morning. This hotel does not have AC despite what it says. You have to pay extra to use the stove which is not clear on the booking sites.
8.0 / 10.0
Location
Twin beds or at least king
10.0 / 10.0
Friendly staff
Very clean spacious and comfortable rooms
Close to transport and ability to buy tickets from front desk
Breakfast in room was delicious
Whilst pricier than other cities, the rates are affordable when compared to other sites in Zurich
Nothing
10.0 / 10.0
Everything was perfect, the suite was super nice, clean and comfortable. The location super convenient and walking distance from the center. The staff was very welcoming and helpful. Absolutely recommend it!
9.0 / 10.0
We recently spent a week at Ema Hotel Suites and found our stay to be largely enjoyable. The property is conveniently located with excellent connectivity—trams stop directly outside the hotel, making travel across Zurich seamless.
Our suite offered a lovely dual view of the river and cityscape, which added to the overall charm of the accommodation. The breakfast service was a highlight, featuring a generous spread with a variety of options that catered well to different preferences.
The suite included a kitchenette, its use required an additional fee, which was not clearly communicated at the time of booking. Similarly, access to basic cutlery was restricted, upon inquiry, the front desk informed us that cutlery is made available only upon request—a policy that felt rather unusual for a suite-style accommodation.
9.0 / 10.0
Clean, modern and spacious.
About a 15 minute walk into central Zurich, not an issue unless the weather is bad or children tired.
9.0 / 10.0
Size of unit, modern look, location.
Nothing
10.0 / 10.0
The hotel is best hotel in Zurich if u have big family. They have very big 2 Bedroom apartment. With all what u need. The breakfast in our room is fantastic with many options of bread and hot drinks and athors. Really I will book again if I will visit Zurich
Everything is good and fantastic. But need more AC cooler. Not all the rooms is cold will AC is running. Need to improve this part. Specially if u visit Zurich in summer with heat wave.
But in general I like the experience staying in EMA House hotel
9.0 / 10.0
It was amazing. So clean so nicely decorated beautiful aesthetic. Fresh. Great location. Lovely breakfast spread. The amenities all included were great. Everything was ready for us and the extra bed made upon arrival.
Plz make sure you clarify the age of your children before you go as that impacts the rate. I had to pay a bit extra upon arrival. But apart from that the property itself I have nothing bad to say! Perhaps they can consider adding Netflix to the Tv.
7.0 / 10.0
Nice spacious apartment , good facilities inside , had a washing machine which was convenient , staff were friendly and nice
Sofa bed not bery comfortable , shower in bedroom no door so not very convenient and private, window on balcony does not close full , so the light comes in the morning
9.0 / 10.0
The rooms
The location
8.0 / 10.0
Nice clean property. Quiet
Location is away from citi center ( 10-15 min walk)
9.0 / 10.0
The room is spacious and it has a complete amenities.
The carpets & throw pillows are a bit dusty.
9.0 / 10.0
Gorgeous
A bit pricey
10.0 / 10.0
Excellent location and facilities. Fully working A/C!
Nothing. It was excellent
10.0 / 10.0
We stayed here to start our trip and it was the perfect way to rest up after a long day of travel with kids. The beds were incredibly comfortable and the rooms were clean. The staff was helpful and I would highly recommend this for anyone traveling with children!
10.0 / 10.0
Room was clean and had lots of space.
10.0 / 10.0
Location was little away but very near to tram station. Staff was excellent and supportive. Breakfast offering was great and size of apartment was fabulous with shiny cleaning of facilities.
Everything was perfect
5.0 / 10.0
Size of the suite
Cleanness
Furniture
Tram station
Staff was unprofessional at all!
First, i booked for 4 adults 2 bedroom executive suite that accommodate 5 adults. We were 3 adults and two kids (6 and 11 year old), staff told us that was not acceptable although we didnot ask for extra bed. I showed her what was written in booking (kids are welcome from all ages and consider adults when they are over 17) and she said they can stay but not for free! I didn’t ask for free!! I paid for 4 adults! Finally, after talking to her colleague she agreed to give us the suite.
Second, i gave my credit card in check in and said that all payment must be in this card, then my brother went to ask for bottle of water and she asked for credit card, then she charged him for 35 franc (7 franc for water and 28 city tax) And when i talked to her she said they did that by mistake! It took her up to 30 min to refund him and recollect it from my card!
The staff need to be trained to deal with family and credit card!
10.0 / 10.0
Front staff: Very friendly and hospitable.
Physical plant: Clean. Secure. Spacious. Good amenities with microwave, washer, dishwasher, nice kitchenette. Beds were very comfortable.
Optional Breakfast was very filling and delicious!
The shower design is flawed. Water spills out into the main bathroom floor. We had a pool of water covering a fourth of the floor. It needs better drainage or a barrier to prevent spillage. We were able to line the floor with rolled up towels to prevent spillage.
10.0 / 10.0
everything was nice and comfy. The staff was very friendly as well.
none
10.0 / 10.0
Perfect appart-hotel for families. Equipment, cleanliness, wifi, amenities, location, staff, parking.
The breakfast could be improved.
9.0 / 10.0
The staff are very friendly and helpful.
The breakfast was generous.
The view was beautiful.
The room was spacious and clean.
The parking was underground for 28 franks/ day.
It is a bit far from the center. Takes around 10-15 minutes walking. There is a tram station that can take you everywhere . Ticket price was 8.50 franks / 24 hrs. The hotel can provide you with the ticket as well.
At the checkout , make sure you double check the bill because there might be additional charges of things that shouldn’t be charged on you.
10.0 / 10.0
The apartments are big and new, very well-kept, with a big bathroom. We also liked the location with great views over the river and uetliberg, while being a short walk into the city center
Being charged extra CHF25/day to use the kitchen - it’s a good kitchen which we used almost every day, but ideally this is included especially for the 1 bedroom apartments
9.0 / 10.0
Excellent and a wonderful place to stay , as clean and comfortable as it can get , lovely spacious apartments with most well equipped kitchen
Great location
A real gem
Everything was perfect
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at EMA House Hotel Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is EMA House Hotel Suites pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at EMA House Hotel Suites?
We found 18 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
