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Hotel De La Paix

Top rated by guests

Balcony/Terrace, Photo of the whole room

Bedroom

Balcony/Terrace, Swimming pool

Property building, Balcony/Terrace, Swimming pool, Swimming pool

Lobby or reception, Decorative detail

8.8Excellent

(2,035 Ratings)

"Staff exceptionally friendly throughout (reception, breakfast, concierge) incl some pretty impressive attention to detail by the housekeeping room when making up the room."

Verified guest

Don't miss out! Price and availability may change

8.8 / 10.0

Excellent(2,035 Ratings)

Hotel in Lugano

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

The Hotel de la Paix is near Lake Lugano, about 0.6 mi from the city center and the train station. It offers an out-door pool, free WiFi, free parking on site and free mini-bar use.

Amenities at Hotel De La Paix

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Family friendly

Free parking

Map of Lugano

city location on map

Nearby attractions

Alfa Romeo Museum

Lungolago di Lecco

Pombia Safari Park

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.8Excellent

(2,035 Ratings)

"Staff exceptionally friendly throughout (reception, breakfast, concierge) incl some pretty impressive attention to detail by the housekeeping room when making up the room."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.8 / 10.0

Excellent(2,035 Ratings)

Hotel in Lugano

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Lugano

city location on map

Nearby attractions

Alfa Romeo Museum

Lungolago di Lecco

Pombia Safari Park

Available Rooms

About this hotel

The Hotel de la Paix is near Lake Lugano, about 0.6 mi from the city center and the train station. It offers an out-door pool, free WiFi, free parking on site and free mini-bar use.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.8 / 10.0

Excellent(2,035 Ratings)

100% verified reviews

1.0 / 10.0

Very out dated interior!

Nothing it was super old!

It looked like I walked into a Time Machine and it was 1970s with ghosts!

8.0 / 10.0

My mom and I were happy with this accommodation and felt safe here.

The room was spacious, balcony, plenty of parking space (lower lot), great breakfast.

Confusing how to get to lobby entrance from lower parking lot, long wait to check in. Bathroom had what looks mold on the wall in the shower area. Only had one room key and it was needed to place into the wall slot for the lights to work.

10.0 / 10.0

Will return

Staff exceptionally friendly throughout (reception, breakfast, concierge) incl some pretty impressive attention to detail by the housekeeping room when making up the room.

10.0 / 10.0

Simply unforgettable!

My experience in the Hotel was amazing. The breakfast was perfect because you have so many options. The room was very clean with the best views of the Lugano lake. Moreover, the reception desk (Andersson and Gabriel) were so polite and helpful with everything. Thank you for an amazing experience! Last but not least, a BIG thank you to Antonella I. (Guest Relations) for making our staying unforgettable! We will definitely visit the hotel again very very soon! 🙂

10.0 / 10.0

I would stay here again and again

Everything was great. Location service. Front desk. Ease of getting from train to hotel. First class hotel boston. Highly recommend

9.0 / 10.0

Lovely hotel with good restaurants and beeakfast.we will come here again

The property, while obviously an older building, was well kept and very clean. The room was spacious with a balcony and a decent glimpse of the lake. The bathroom was clean and well equipped. The hotel is within short walking distance of the lake and the centre. We ate well at the adjoining pizzeria.

It was a little noisy due to traffic but if you closed the windows it was silent. This was not a major factor

6.0 / 10.0

Rather disappointing

The room was adequate

Checking in was not an agreeable experience, and not one I would want to repeat

10.0 / 10.0

This was a beautiful hotel, beautifully appointed with a restaurant that had great food.

This was a first class hotel. Everything was perfect between the staff, the room and the services.

10.0 / 10.0

nice experience

the view and was comfortable

breakfast

9.0 / 10.0

Excellent

Everything is good

Nothing

10.0 / 10.0

Very enjoyable

Great Breakfast, excellent staff

The beds!

9.0 / 10.0

Everything was great except it was as if you had walked back into the 1980’s when you walked into you spacious comfortab

Everything except

It needs a refit

9.0 / 10.0

Pleasant

Excellent guest relations by Antonella. Staff generally are pleasant and courteous.

9.0 / 10.0

a well kept and cosy traditional hotel in an excellent location

The facilities are well kept, the room was cosy and neat. Antique furniture in the halls and corridors was a nice addition. The swimming pool was better than expected, spatious and deep enough, with a good water purification system. The location is excellent, close to the ferry station and funiculaire, restaurants and supermarkets. The balcony view was incredible overlooking the hills and the whole city.

The breakfast was ok, and the restaurant location is really nice, with a possibility to sit in the garden. However, the food selection variety was very basic. The hotel (and Lugano in general) is very car oriented: the pedestrian entrance and exit is not intuitive and the highway just outside is a bit annoying and quite dangerous to cross.

6.0 / 10.0

Super staff! Uncomfortable pillows and mattress. Inadequate electrical plugs.

Super A/C (although it could not be set below 19C). Super restaurant breakfast staff! Nice sized room, and pleasant terrace with lake view. Pool open! Complimentary MiniBar!

Uncomfortable -- far too firm for our liking -- beds and (foam) pillows. No kids TV channels. Insufficient number of electrical plugs (and no built in USB) in the room. Hotel seems inefficiently run. We have stayed there many times, but were asked (again) if this was our first stay. Hello??

10.0 / 10.0

Thank you

Todo, kindness everywhere.

10.0 / 10.0

Best stay ever.

We had the best room and the balcony and the view was amazing. Staff extraordinary helpful and friendly. I highly recommend this.

Everything was perfect.

9.0 / 10.0

A grand old hotel, but modern where it counts.

Room size very good, marble bathroom lovely, bedding perfect, breakfast magnificent. Given complimentary water and tonic. Staff very friendly helpful. View excellent.

Two rooms had a musty odor, curiously right next to one that wasn’t. Told to open door, but that had already been tried.

10.0 / 10.0

What was missing? NOTHING! And I am not related to anybody at the hotel. A superb experience!

Room was very comfortable, bed supportive. Marble updated bathroom was easy to use. Nice magnifying mirror. Linens replaced daily. Refrigerator good sized, and we were accorded free water and soft drinks. Balcony had wide view, and comfortable seating pads. TV placement and size fine. Pool good for actual swimming, but no shallow end, which didn’t bother me. Breakfast selection was amazing, and had choices for vegans and hearty eaters of all kinds. Might help to have designated smoking tables. Fast service at bar. Front desk staff extremely helpful and genuinely friendly. No question I and my family of 12, ages 18-87, would stay here again.

Facecloths seem to be unavailable in this and other hotels, ex Zurich.

7.0 / 10.0

Honestly, I wouldn’t stay here again. I don’t think it’s the best value for money as Hotel definitely needs some upgrade

All the staff will really really lovely. The breakfast was very beautiful set out and a lot of choices.

The location is quite far from the action but if you want someone be quieter this would be the place to be. The place is very old and need some renovations. Our bathroom door wouldn’t shut. Our sofa bed was broken not that we needed to use it. we like the food at the restaurant but the service at the actual restaurant of the hotel was not great at all. It took us a long time to be served. They kept ignoring us didn’t even ask us if we want to drinks. Thought that was awful.

10.0 / 10.0

Clean room,4 star nice hotel,unli breakfast,has lift,bus stop in front of hotel

We have the best room nice balcony view with alps mountains and lake. We enjoy so much the free mini bar & unlimited delicious breakfast.All staff we encounter are very professional and nice.They provided daily housekeeping and its very clean .The bus stop is in front or back at the hotel going to Lugano Train Station. 5 mins walk to the lake. Wifi is okay, everyday they replenish the mini bar and toiletries . Room temperature has aircondistioning .

The bathtub hasn’t handle to get out its kind of dangerous for slippery but doesn’t bother us much but hopefully they will provide 1 day.

10.0 / 10.0

A most enjoyable and memorable stay in Lugano.

On arrival, we were upgraded by the friendly receptionist to a suite which was very comfortable with a balcony as well. Relaxing to have extra space as this was around the twentieth accommodation we had stayed in over thirty-five days. The bed most importantly was supremely comfortable. The room was very clean and well maintained. Sufficient power points for all our devices. Warm shower. Complimentary water and soft drinks. One of our main objectives in Lugano was to enjoy the boat trips on the lake. The stop for this was a few minutes’ walk from the hotel with a tasty ice-cream outlet as well if we arrived early. Breakfast was more than sufficient. We ate three evening meals in the dining room. These were well prepared and staff were most attentive.

Everything was what we needed.

10.0 / 10.0

So good that I will be returning

Excellent property and customer service. Short walk to the lake

9.0 / 10.0

From the first step inside the hotel staff was very friendly and willing to help, specially Barbara in guest relation an

Everything was above my expectation. Location was excellent, I did not have yo use my car to go around anywhere. They have big free parking. My room view was outstanding, lake view😍

Breakfast variety and internet speed was slow a bit.

10.0 / 10.0

Our best hotel all in our Switzerland trip

We enjoyed so much the Hotel installations and the staff. The breakfast was so good - in line with everything at the hotel - as well as the restaurant.

Nothing. Everything was perfect. The location, the hotel installations, everything. Make no sense talk about something we "didn't like" when there is no a single one!

7.0 / 10.0

Good

breakfast

my room 305 This time is a bit too small that no space for me to open a luggage unless I move some furniture

7.0 / 10.0

Other than trying to manage walking up the hill from downtown, all went well.

Staff and room were fine.

We have difficulty walking so the walk to the downtown area was difficult.

7.0 / 10.0

Good

The location, not far from the lake.

Noisy Russian guests

7.0 / 10.0

ideal for business travelers that enjoy confort

location is strategic and staff friendly and efficient

rooms are not very modern but value for the money. a totally refurbished hotel like this would certainly be a top reference on Lugano

9.0 / 10.0

Return to Lugano

Very good hotel, immaculately clean, and both the hotel and garden area were very attractive and well cared for. 'Thank you' to the staff, who were all very welcoming, professional and helpful. Room was very comfortable with spacious bathroom and balcony. Excellent breakfast buffet, with lots of choices. Free parking in the hotel grounds is a big bonus. We would definitely be happy to book another stay at this hotel. 🤗

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