Palazzo della Scala Spa Hotel Suites & Apartments
Top rated by guests

8.7Excellent
(1,159 Ratings)
"Everything is AMAZING here! Staff is super friendly and facilities extremely comfortable. The spa and wellness area are also a plus!"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Refined and in the name of tradition, “Palazzo della Scala Spa Hotel Suites & Apartments” makes your stay on the shores of Lake Garda special.
Business facilities
Airport transportation available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Garden
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Safe
Childcare services
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.7Excellent
(1,159 Ratings)
"Everything is AMAZING here! Staff is super friendly and facilities extremely comfortable. The spa and wellness area are also a plus!"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Everything is AMAZING here! Staff is super friendly and facilities extremely comfortable. The spa and wellness area are also a plus!
10.0 / 10.0
Loved everything, from staff to location to the property itself the place was amazing!
Nothing
9.0 / 10.0
The suite we booked (Gonzala)was fabulous! It was a real surprise how spacious and luxurious it was. The photos dont do it justice.
The location of the hotel was perfect for wandering into Lazise, only a 5 minute walk.
The staff were helpful and friendly and even surprised me with a cake and good wishes on my birthday! There was plenty of choice at breakfast, and the bar menu was good for us.
The spa and pool were lovely and not too busy even at the height of summer.
We really enjoyed our stay.
Not much!
We had issues with the jacuzzi on our balcony, which the maintenance staff tried their best to resolve. It sort of worked in the end, but it was a bit disappointing, as it was one of the reasons we booked this particular suite. We were offered a voucher for a subsequent stay as compensation.
9.0 / 10.0
Great selection at Breakfast, room was lovely (2 bed family suite), great location, close to town, free bike hire, Spa facilities, little play room whihc was handy to escape the heat for half an hour.
There seemed to be the start of a algi problem in the pool, I noticed it 2 days in to our stay and my sons swim vest and rash vest both turn yellowy/green, I had to throw them out.
Some more unisex or boys toys would be good in the play room
8.0 / 10.0
Location to the old town and staff.
Access issues around pool as I’m a wheelchair user. People breaking the pool rules; constant beds being covered in towels when no one there, children jumping in from top of rock, running around screaming.
9.0 / 10.0
Everything was great - Spa exceptional, staff first class, breakfast perfect.
weird kitchen in the room
Odd that the spa facilities is open when people are our site seeing. I wanted to use it early and late vs needing to be in the hotel 12-8.
9.0 / 10.0
The spa and swimming pool were luxurious and a real treat after a full day of sightseeing, also our junior suite was very spacious, decoration felt fresh and the bed was enormous. Good black out curtains and a comfy bed made for nice lie-ins.
We had some traffic noise from the main road even with the windows closed and the waiting staff could have been friendlier, albeit they were perfectly responsive when asked for something.
6.0 / 10.0
- Lazise is wonderful and this hotel is right near the center of Lazise, location was amazing.
- Hotel and rooms have a beautiful and modern design, I loved it and want to copy it in my house.
- Super clean
- Spacious
- Amazing breakfast (a lot of choice and good quality)
- Free parking
- Spa opens in the afternoon and closes at 20pm (November) of which we were disappointed because we booked this spa hotel to be able to spend the evening in the spa after a day full of fun at the garda lake. I don’t understand how you call yourself a spa hotel with such a small window of use of spa facilities.
- I booked a room with bubble bath and turkish sauna. Both were not working so I went to the reception. After the maintenance it was only partly fixed so the day after I reported the problem again. They did another maintenance after which the bubble bath worked (although still leaking) but when the bubble function later was activated a lot of dirt came into our bathtub full of water. We were dissapointed about the spa facilities in our room. For these room problems we were financially compensated at the end of our stay which I appreciate a lot. However the Spa experience was horrible due to this broken facilities in the room.
- The use of a babycrib costs 20 euros per night so I paid an extra 40 euros for the two nights. For just the placing of a simple travel crib I find this price outragious. I knew the price up front but didn’t see that it was the price per night (my mistake). Nevertheless I find it very unfriendly to charge such an amount for such a simple service.
9.0 / 10.0
Very good breakfast. Friendly staff
The church view side is very noisy from a nearby biker bar.
9.0 / 10.0
We liked the location - it was a nice walk into the town. The distance to the beach was also really good.
7.0 / 10.0
The location was excellent, walking distance from everything!
The food was not good unfortunately, the chef seemed very inexperienced.
9.0 / 10.0
good breakfast with on table serving.
nice room in a good location, near the city center.
Pool with sand bottom.
Car parking included under the hotel.
9.0 / 10.0
Location was very good
Accomodation (room was a family suite, swimming pool, etc.)very complete
Breakfast excellent
Staff very friendly
Cleaning very good
Garage underground
/
4.0 / 10.0
staff where lovely
the noise from the bikers bar was constant & spoilt our stay the location next to the main road is poor.
8.0 / 10.0
Breakfast was very good with a wide selection of food and attentive staff.
Close to the main town.
Free bicycle loan
Cleanliness of room
Room was quite close to main road and noisy at night.
Curtains allowed quite a bit of light into the room early in the morning.
8.0 / 10.0
As this is a four star hotel I will give four stars as well. The location is perfect - 10 minutes from the lake. 5 Minutes from Lazise - a romantic and quiet little town. It’s a dreamy, modern and stylish hotel that looks very expensive. The service as well as the food & drinks are exceptional! Breakfast is aaaamazing. Staff super nice, some speak english some even speak german. Lovely people! Spa area is nice- romantic, clean, calming. Outdoor pool area is a great place to relax - with the pool bar right there so you can enjoy a few cocktails and snacks while you sunbathe. It’s great. Overall really nice stay, I do recommend this place. Would come here again. Amazing for couples.
I don’t think it lives up to the price 100% - could and definitely should be a bit cheaper. I‘d say it’s definitely not as expensive as it looks - the pictures online are very intriguing.
10.0 / 10.0
Everything. The hotel was amazing, the pool all the staff very helpful. Hotel in the right location too. Breakfast very good too
...
9.0 / 10.0
Staff were super nice; breakfast was good
Noise from neighbouring rooms & busy road
10.0 / 10.0
Every thing was exceptional
9.0 / 10.0
The room is spacious like an apartment. Breakfast was great with very helpful & friendly staff.
Location is right in the center of Lazise where you can go for a walk for sightseeing or shopping. Looking forward to come backup to this hotel.
10.0 / 10.0
Staff very nice and very comfortable
4.0 / 10.0
location
Paid a high price for room with pool, not allowed to get key until a. hour after we were supposed to get it. steam room had no instructions so we had to guess how to use it and air con in bedrooms did not work
7.0 / 10.0
Pool area nice.
Friendly staff.
Would highly recommend the massage.
Good location.
Hard flat pillows and beds not comfy.
Walls are so thin you can here everything in the rooms next door and people walking above.
8.0 / 10.0
Good location on the edge of Lasize. Free bike rental was a really nice touch and we made lots of use of the bikes. it was very clean and the staff were friendly. The breakfast was tasty and the waiting staff were happy to help. Nicely decorated throughout and the pool area was nice with a couple of spa/jacuzzis.
The view and proximity of the Deluxe suite to the biker/rock bar next door & the road. The photos are cleverly angled so you can not see the bar but focuses on the castle behind. The balcony is also very small, so that combined with the bar/road meant the balcony was not somewhere to enjoy a quite drink after a day of bike riding.
7.0 / 10.0
I booked this hotel specifically because it was clearly and in writing that the junior sweet had a lake view a garden view and a pool view while what i found was just a garden view on the first floor , when I asked why at the reception i was told that if i wanted a view of the lake I could up grade into a family room for another 100 euro on top of what I already payed per night and they just said they are sorry, after they tried to find an excuse that the Junior sweet might also mean you can get a lake view or a garden view or a pool view they just put an , OR , in front of what i had in writing while it did never show on mine, very misleading
I booked this hotel specifically because it was clearly and in writing that the junior sweet had a lake view a garden view and a pool view while what i found was just a garden view on the first floor , when I asked why at the reception i was told that if i wanted a view of the lake I could up grade into a family room for another 100 euro on top of what I already payed per night and they just said they are sorry, after they tried to find an excuse that the Junior sweet might also mean you can get a lake view or a garden view or a pool view they just put an , OR , in front of what i had in writing while this OR it did never show on mine, very misleading and I will think twice that is if i ever book this hotel ever again
10.0 / 10.0
location and food
9.0 / 10.0
central location, great facilities and friendly staff
our room (9) was very nosy with both road traffic, noise
from the Harley Davidson bar next door. Plus, the walls
as are thin we could near next door going to the toilet
5.0 / 10.0
Breakfast and outdoor pool were good. Staff were friendly.
We stayed four years ago and it was great. But now it’s become too pretentious. We payed a lot of money thinking we would have a cosy suite looking over the pool but we had an awful overpriced suite overlooking the road with a rock band blasting outside. Generally the bedrooms and suites are too big and over-designed in bad taste. The decor and furniture are awful and must have cost you a fortune hence the huge increase in prices. We were so excited about coming back there but the hotel has lost its Italian charm.
10.0 / 10.0
great location. very clean. quiet. great facilities. staff were all very nice.
nothing
10.0 / 10.0
Pretty much everything was at the highest level - the location, the staff, the room and cleanliness, the pool. 10/10.
9.0 / 10.0
The hotel was great. The pool area is fantastic for a smaller hotel. Food, drink is all great. The staff are fabulous too. Our room has a nice balcony and a small and shallow pool which was private, a small kitchen and separate bedrooms for us and the kids.
The room we had is very new, and while it’s ok, it needs a bit of thinking about before it can be classed as good. For example, the main bed is in the same room as the sofa and kitchen area - great if you have little kids but absolutely no privacy for adults if you’re travelling with older children. The balcony was nice, but the pool is very shallow and not really worth having. My wife and I both agree it would be nice to have robes, some cover on the balcony (we had to request a parasol otherwise there was no shade in direct sunshine) and for the minibar to be included (especially as the room cost so much).
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Palazzo della Scala Spa Hotel Suites & Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Palazzo della Scala Spa Hotel Suites & Apartments. Enjoy the water!
Is Palazzo della Scala Spa Hotel Suites & Apartments pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Palazzo della Scala Spa Hotel Suites & Apartments?
We found 34 amenities for this rental. This includes business facilities, airport transportation available, golf course (within 2 mi), concierge services, and free wifi/internet.
