Hyatt Place Ann Arbor

It’s perfect for an easy stay in Ann Arbor

Nothing

Clean friendly

Shower water pressure

Breakfast was a great selection! Nice rooms, comfortable beds and pillows, clean facilities. The staff was very friendly and went above and beyond. Easy check in and check out experience. Highly recommend.

A bit pricey for a Sunday night in my opinion, but I do feel it was a good value overall.

Clean

The only thing I “liked” was that it had last minute availability, because I had messed up another hotel reservation and found myself in Ann Arbor with no place to stay. Also, because I had asked the staff about the HVAC system - which I’m currently having redone at my own home, so I understand problematic ducting - they did NOT, presumably at their discretion, charge me $20 per hour late check out fee until I could find somewhere else to go.

Generic. The breakfast tasted…prefabricated. It’s a chain hotel, so I had low expectations…but I do drink fresh orange juice every day. This was not a delight. I love scrambled eggs…but they had…no flavor. (Luckily there was Tabasco sauce.) I was starting to wonder if maybe I myself was losing sense of taste, but later had an excellent meal in town. (I don’t think it’s me.) Probably the breakfast is produced by people who don’t care that much about food. What happens is that I had messed up a reservation at a boutique” hotel…and ended up at…clearly a chain (for the same price). The staff seemed…vaguely interested…clocking hours…basically doing their jobs but not very “present”. I had felt mislead, because, when I found myself in Detroit Airport…suddenly realizing that I did NOT have a room at one of the few boutique hotels in Ann Arbor, I scanned all of the photos of available hotels between DTW & Ann Arbor, I chose this hotel because the promotional images looked “cozy,” with bookshelves. When the cab drove up to….the same hotel I’d hated the first time I came to Ann Arbor, I kept asking them about driver if he hadn’t made a mistake. He hadn’t. This is a generic hotel with generic amenities and a noisy, but not very effective, HVAC system. I called the front desk in the middle of the night, because it was so noisy I couldn’t sleep, and staff offered to move me to another room. But the hallway was noisier than the room, and the next room the same. I’m now (one day later, at the hotel I thought I had originally booked. It is warm…but not noisy. I think this hotel needs to have HVAC rebalanced. A lot of noise, but the “fans” emit no air flow. I guess people stay at this hotel because it’s a convenient place next to sports amenities. And they probably are used to that. But I love hotels and the hospitality industry in general. I felt…misled by the promotional ”academic” photos on the website, and I think they should get a technician in to check HVAC.

my favorite place to stay in Ann Arbor

Loved the open spaces. The lobby was inviting and comfortable to sit in and meet with friends. The breakfast was hot and delicious with lots of options. The rooms were nice and comfortable. Need more doubles.

Our fridge was off when we arrived, I know it is to save money which is understandable, but if they know someone is occupying that room it would be nice if they could turn it on. Also the TV was a little confusing and when we called down to the desk they couldn't help us over the phone, however they did send someone up within a half hour to help.

Excellent!

All excellent!