Holiday Inn Express & Suites - Dripping Springs - Austin Area by IHG

I liked that it was located in a nice safe area of town.

My family enjoyed it very much. The only thing I would suggest is the cleaning be more detailed. There was hair on the sink and some dirty stains on the toilet rim which made me feel like it was not properly cleaned. There was dust on the lamps. I checked the sheets and they were clean.

Nice location staff was missing at times. Very comfortable rooms

No working hot tub had to call down twice to get a TV remote

Reliable, clean, convenient

Price was steep

The continental breakfast was great. From the egg white omelet for me to the fresh cinnamon rolls for my kids, all were happy. The staff was also very friendly that assisted with the breakfast. The only thing I would ask is they include a non-dairy option like almond or oat milk. They only had regular milk. This was mainly for me in my coffee, not a huge inconvenience but something small they could add as most hotels these days too.

The pool was dirty and not cleaned daily. Leaves, branches, and other debris in the pool. Lots of bird poop all around the pool as well, which was gross. In the room, the shower curtain did not work properly as water was constantly getting out of the shower for whomever showered in there. With that I would say the bathroom needs updating. We also were not provided full body towels in the room, only half towels, so I had to go get some from the front lobby. The TV system is dated with no ability to log into your streaming service like Netflix. The TV guide did not work as you couldn't select a channel from there. We had to manually go channel by channel to find a children's one. Time consuming and frustrating. This should be an easy upgrade for Holiday Inn.