Hampton Inn and Suites Minneapolis University Area, MN

I loved the location. Close to green line. We had coffee, tea, hot chocolate available 24/7 which was nice.

Good property, comfortable bed, good breakfast.

Liked it all. Great stay. My issue is with bookings.com

Nice breakfast buffee, enjoyed the pool after gym workout and hot tub was hot! Bed was fine but not really a view. Enjoyed indoor parking but rate was high and not listed on website.

Parking rate too high and confusing elevators as hotel has another adjoining hotel and parking was linked to that elevator with unseen directions. minor issue but if warned no problem.

The facility was very clean and the rooms were spacious. The breakfast offerings were very nice.

Was not happy at all with the additional "surprise" fee of $25 dollars to park in an insecure, open parking lot. Like WTH!? The mattresses were very uncomfortable and in very poor condition for what I expected from a "Hampton" Very saggy and not bouncy or soft AT ALL! I expected a much better sleeping experience than tossing and turning all night. Extra pillows were nice once we got them. Staff did not seem all that pleasant or helpful. It actually seemed like an inconvenience to get more hot water for our hot beverages.