Mountain Home Inn

The proximity to hiking was our initial draw. However, in addition to that perk, the views; rooms; service and comfort all made our visit that much better!

n/a

The location of the inn is special, with great proximity to Muir Woods and Mt. Tamalpais State Park. It's perfect for hikers! We enjoyed our private patio and the beautiful views, particularly at night and at sunrise, of the East Bay. The public patios are very nice, particularly for an evening glass of wine or breakfast. The rooms were clean and reasonably well appointed.

Unfortunately, the rooms, both our room and the public areas, are not air conditioned, and during the very warm days of our visit, they were unbearably hot. It made sleeping difficult (not to mention the mosquitos that resulted from leaving our patio doors open at night) and though small fans were provided, they did little to cool the room. We recommend air conditioning the facility, so that it would have been much more livable. There is no television provided and we think at least providing a tv in the public lounge area would have offered a nice amenity. The breakfast was okay but lacked anyone paying attention to restocking or cleaning the area, so that it lacked appeal. A complimentary glass of wine would really make the evening special, rather than having to pay for everything. These are small things that would definitely upgrade the experience of guests, particularly considering the upscale price of the lodging that was charged.

Loved the friendly staff and the place was beautifully decorated. The location was convenient to Muir Woods and beach and could see sunset and sunrise. Loved the privacy view from each room

Bed was too soft, uncomfortable and no TV.

It was a beautiful and beautifully decorated building and room, lovely view from a nice patio, completely quiet at night with excellent privacy, comfortable bed, perfectly located close enough to Muir Woods that I could hike down to the main trail close to the visitor's center and back up again after my visit. I liked the nice, big bathtub.The comlimentary continental breakfast was a nice touch, but didn't have enough vegan options. Parking was easy with reserved spaces for registered guests. The staff was nice enough. Booking.com had apparently messed up my reservation: I had selected two nights, but on the second day the front desk staff was confused when I returned from my hike and said hello. She asked if I was staying with them again that night, and I said yes, I have the room for two nights. She came down to my room to ask for proof, because the computer said I was checked out that morning. I had just deleted all of my many duplicate emails from Booking.com because I thought I didn't need them anymore. I had to log in to my Booking.com account (which I deleted today, because this first, last, and only experience was so bad) in order to show the reservation in my account, which did in fact show the dates of two nights. Fortunately nobody else had booked the room, so I could stay. The staff member apologized and said she has also had bad experiences with Booking.com for flights. I would suggest the front desk staff should confirm the reservation with the guest upon check-in, saying, "welcome! I see you will be staying with us for (number of nights inserted here)." That way there won't be any confusion if the booking company messed up the reservation. Wifi is provided, but I didn't bother to use it, so I don't have anything more to say about that.

The directions provided got me lost once and almost lost a second time. I tried calling the front desk to ask for help, but there wasn't an answer. I left a message and didn't get a response. I had to figure it out on my own, even though it was the first time I had ever been to that area. The only vegan food options at the bar were fruit salad or hummus with veggies and crackers. I love hummus, I have had all of the different food brands of hummus and many restaurant hummus dishes. It's pretty difficult to mess it up, but this place managed to create the worst hummus ever; terrible texture, terrible taste There's a window in the room between the bathroom bathtub and the bedroom so one can open the shutter and see the view out the patio glass doors from the shower/tub, so I decided to open the shutter on the second night and enjoy the view during my bath. I noticed nose and mouth skin oil stains, like someone had pressed their nose and wide-open mouth against the glass. I have no idea why anyone would do that, but it was gross to see it in a room that was supposed to be cleaned between guests. It made me wonder what else didn't get cleaned after the last guest. When I noticed an accidental overcharge on my credit card statement that didn't match my emailed receipt, I emailed the hotel twice with screenshots because the staff had gone home for the day. Since I couldn't talk to anyone about it, I worried about it so much I had insomnia on my second night. I had to drive to Calaveras Big Trees Park on NO sleep. I even sent a follow-up email from the next lodging where I stayed on my trip, no response. This trip was supposed to be relaxing, and turned out not to be. I finally got home after my stay in Yosemite, looked at my statement, and saw the amount had been fixed; but still NO communication nor explanation.