AC Hotel by Marriott Boston Cambridge

Cleanliness and size of room

Long line at check in and lack of space to leave car while checking in

It’s easy to get to from NY

It’s kinda gloomy…

The room was spacious and clean. The beds were comfortable. The breakfast was good. We particularly like one of the senor staff in the restaurant. He alwasy came to greet us as soon as we got in, and he explained the menu items and how it worked. The young man worked at the reception destk was very friendly and I enjoyed his giggling. The hotel is conveniently located near a train station. It was hard to walk to the hotel from the station when we arrived, as it was dark and raining. We took an Uber instead. However on the second day, a staff showed us the way, it became very easy to walk to the station.

Other than the senior gentleman in the restaurant who was alway attentive to all the guests, other staff were not so much helpful. The younglady looked at her cell phone in the kitchen and she was not bothered to come out and greet the guests. We had to make an effort to get her attention if we needed to order some menu items.

Good pruce

The room was not very clean, and housekeeping never cleaned our room during our three-night stay despite saying they would. The room faced a busy road, so it was quite noisy, and the air conditioning was not very effective. Overall, the price was good, but the service and room quality could be improved.