Holiday Inn Express & Suites Toledo West by IHG





7.8Good
(422 Ratings)
"Great location"
Verified guestDon't miss out! Price and availability may change
Well priced for this locationPriced under area average
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Located in Toledo, 3.8 miles from Toledo Botanical Garden, Holiday Inn Express & Suites Toledo West by IHG has accommodations with a fitness center, free private parking and a terrace.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Laundry services
Accessible Parking
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.8Good
(422 Ratings)
"Great location"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
It was suite at a affordable price.
Cleanr bathroom and door sill attached to the floor.
4.0 / 10.0
Central location with many food and retail options near by
Room was dirty/dingy on check in. Power outlets didn’t work in half the room. AC unit not cooling and room retained moisture from the attempted output. Room keys randomly stopped working on day two of our five night stay that was prebooked as such. Listed guest was not able to get a replacement key for above issue without me driving across town to show ID- but somehow my mother was able to get one without ever having been seen with me on the property and as an unlisted guest. Pool was not heated and door to get in to pool room doesn’t open all the way and makes a HORRID noise. One elevator wasn’t working for a day of our stay and we were never able to get the WIFI connected the entire stay. One staff member was kind and offered to call management for us. We were two young women who travelled over 14 hours driving from FL to visit family and didn’t want to have to switch reservations or complain.
9.0 / 10.0
Didn't partake of breakfast. Room was comfy and quiet.
1.0 / 10.0
The staff was friendly and polite
Room was horrible couch was dirty with holes no hot water in shower shower head dirty with visible stains electrical outlets weren’t working carpet was dirty and ripped on the corner
10.0 / 10.0
Great location
Nothing
9.0 / 10.0
Breakfast was great , lady at front counter was pleasant.
Maybe the POOREST tv channel selection I have ever had in a motel and the channels you could receive were old or non informing. When your in a motel room there’s not much to do except watch tv.
10.0 / 10.0
Great location - good pool - clean rooms - great breakfast
7.0 / 10.0
Location was very good. We drove from Chicago to the location with no problems at all. Breakfast was very good. I appreciated the To Go bags!
Coffee maker in the room was broken
8.0 / 10.0
All of the essentials for us - clean, friendly staff. Room felt a little spartan, but it worked for us.
Nothing
8.0 / 10.0
Comfortable beds clean room. Breakfast
Noise from adjacent room.
8.0 / 10.0
Fairly good breakfast--nice beds-quiet.
No complaints
9.0 / 10.0
Breakfast and large room
3.0 / 10.0
Clean rooms comfortable beds and good breakfast. The cleaning staff was extremely pleasant.
I didn’t like the general master of that property disrespecting my children regardless of her reason. That I’d why they have parents. Highly disappointed in that experience no excuse whatsoever.
8.0 / 10.0
the restaurants around the hotel
the cleaning staff rude and lazy My wife was a house keeping manager at 5 star hotels her standards are high however she said they do not meet 3 star . the shower does not have a door or liner the water gets all over the floor the gravity drain works but its asking for a wet floor fall. we had to put towels down. we used all our towels daily because of this issue.
4.0 / 10.0
It was okay.
10.0 / 10.0
The beds and pillows are so comfortable. Breakfast is very good also.
10.0 / 10.0
Appears to be a newer IHG property. Great location surrounded by restaurants and grocery if needed. Highly recommend Bubba 33 for dining. Pleasant find! The rooms are very nice. Every aspect was fantastic !
5.0 / 10.0
Breakfast was surprisingly great! Some different things different days. Thank you for the gluten free options! One of the front desk ladies was super kind. She gave me extra towels when I told her we had 4 people staying.
Housekeeping only came around the first day and we were there for 4- no new towels, no trash taken out, close to running out of toilet paper. There was a pile of trash by the bin in the hall. Not sure if someone quit, got sick, or stopped doing their job. Also our room keys kept deactivating, and every time we got it fixed the other ones would go out. Super annoying when we were getting back late. Lotion in the bathroom is super watered down. Makes it seem like you slapped the Dove lable on it but I don't believe you...
4.0 / 10.0
Shannel at the front desk is an awesome lady! Outstanding customer service. Managements puts her at a disadvantage leaving her alone at the desk during prime check in hours. There was a queue out the door and a bunch of angry hot parents. Rooms are good size but looking a bit ragged.
The parties outside my window every night until 2 am. 🕑 f you’re going to allow that then you need to better soundproof the room. This is NOT the place to stay if you want peace and quiet and the opportunity to actually sleep. Maybe if we hadn’t been the rooms right next to the patio it wouldn’t have been so terrible. But who knew that the hotel takes a hands off approach to people setting corn hole and drinking until the wee hours. I didn’t sleep at all Friday or Saturday night because of the party outside our window until after 2am. Messaged management but they decided not to answer me.
This hotel is where all the softball and baseball teams stay. So if you don’t want to be kept awake or unable to use the pool because they have turned it green, stay somewhere else.
10.0 / 10.0
Very clean, comfortable beds, roomy bathroom.
10.0 / 10.0
It’s always clean. Breakfast is exceptional
Nothing at all!
10.0 / 10.0
Clean and nice
Nothing it was perfect
8.0 / 10.0
There has been a $200 hold in my account for over a month
3.0 / 10.0
Location
Very dirty, pool wasn’t ever open. And got charged more than we were quoted.
8.0 / 10.0
Location was good. Did not have breakfast at the premises
Nothing in particular
10.0 / 10.0
When I 1st came, I was worried about the cleanliness and Hot Food. Also all the Hotels in the area only went up to a 3 Rating....But I can say you should have a 4 Rating. Everything from Area, Clean. It was so clean you could have eaten off the Floors...Professional Staff, Bed Slept very well.......I would stay here anytime again!!!
Nothing everything was Great including the Coffee was Off The Chain!!
3.0 / 10.0
Location
The front desk refused to check us in and made us wait but not others. Was told room wasn’t ready but others got rooms????? After 20 mins I walked up and asked. It was a new front desk girl and told me that yes, they have plenty of rooms and checked us in. Sure she apologized.
The room’s sink was clogged and sting! 10 mins later two ladies tried to check into our room. I called the front desk and told them. They deactivated our cards. When I went out to get coffee and I can’t get back in!!!!!
I asked to change to another room cos of the smell and they moved us. This showed rooms were available and just refused to check us in when we arrived….why and why? Is this because of our last name. I hope you check into this. I sent the property a message after I checked in.
9.0 / 10.0
Good location, clean and excellent service.
1.0 / 10.0
There was a dirt ring around the bath tub as if no one cleaned it. The bathroom sink water was sitting because the water was not going down the drain
There was long pieces of hair in the bed sheets and hair in the bathtub
My family and I did not shower here
I would not stay again
6.0 / 10.0
Good for the value… beds were comfortable…pillows were nice… pool was cold and cloudy (looked like possibly a child had an accident on the pools deck)..Walls need a good cleaning… could be a little more cleaner… good location
6.0 / 10.0
Our bathroom had a huge crack in the mirror, and lacked slightly in cleanliness. We went for breakfast and there were very slim pickings of what was offered.
10.0 / 10.0
Very nice hotel and friendly staff.
It was priced a little higher than expected.
9.0 / 10.0
Breakfast was ok . No bad not special. Coffee was very good. Issue was the line up at coffee station.
Food wasn’t very hot . Too much cereal with sugar. Plan cheerio, wheaties or Chex cereals . Chocolate milk option instead of juice .
5.0 / 10.0
The hallway was really pretty
My room smelled like a wet dog and I had to go get air freshener.
10.0 / 10.0
Clean, mostly quiet, easy to access
10.0 / 10.0
Ideal location, near the freeway interchange, away from the road, so it was quiet. It's a newer building so everything is in very good condition. Comfortable bed, good mattress. Lots of restaurants and places nearby. The complimentary breakfast was better than expected, the food was hot and there was a nice variety.
Don't know of anything.
9.0 / 10.0
The location for the breakfast was central and accessible. It was attractively arranged.
I was not impressed by the variety of breakfast foods available or by the tiny yoghurt containers
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Express & Suites Toledo West by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express & Suites Toledo West by IHG. Enjoy the water!
Is Holiday Inn Express & Suites Toledo West by IHG pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express & Suites Toledo West by IHG?
We found 22 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and pool.
