Budgetel Inn and Suites - Louisville





5.8
(645 Ratings)
"Staff was amazing. They were very friendly, they seem to enjoy their job they had amazing attitudes just generally nice people. Room was ok. Beds were clean, ac worked great."
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Great for petsBring all your friends and family, even the furry ones
Great price for your budgetOne of the lowest cost properties in the area
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Budgetel Inn and Suites - Louisville, a 2-star motel, is a property located in Louisville. Located around 1.9 mi from Louisville Mega Cavern, the motel is also 2.2 mi away from Louisville Zoo. Free WiFi is provided.
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
WiFi/Internet
Laundry services
Accessible Parking
Smoking allowed
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
5.8
(645 Ratings)
"Staff was amazing. They were very friendly, they seem to enjoy their job they had amazing attitudes just generally nice people. Room was ok. Beds were clean, ac worked great."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
Nothing only a pleasant staff
Dirty
4.0 / 10.0
The beds were comfy
It was freezing heat wasn't working and the office lady told me she can't change our room
2.0 / 10.0
It’s located in a good spot restaurant and stores within walking distance both ways
The rooms were outdated, roaches in the rooms, dirty and old appliances
9.0 / 10.0
I read the reviews for this motel before I booked and they sounded pretty bleak but it was an affordable option not near as bad as what some of the reviews made it sound like it's not a terrible neighborhood it's not in a great neighborhood it's just a freaking neighborhood the staff was nice it wasn't loud the rooms are not very up to date but they weren't terrible I would stay there again
The shower in our room was extremely small.... like comically small
1.0 / 10.0
Nothing
I reserved a room months in advance to show up and be told you were overbooked. Then I got charged a fee even though I never stayed there due to no fault of my own. When I tried to call the hotel to get this fixed the person who answered after several attempts was rude and told me to contact booking.com. I'm still trying to get this resolved.
1.0 / 10.0
nothing
everything
3.0 / 10.0
The staff were very friendly and helpful!!
The room was in bad condition. There was dead and living roaches in the drawers and crawling on the walls and bed! The bathroom had tiles that spewed out some fluid and smelled badly like urine!! The light fixtures had lots of roach bodies inside them and a staff member said “ Yeah this whole place has bugs! If you removed them the building may fall!”.
10.0 / 10.0
Staff was amazing. They were very friendly, they seem to enjoy their job they had amazing attitudes just generally nice people. Room was ok. Beds were clean, ac worked great.
Needed out let near beds to charge phones.
1.0 / 10.0
Only choice we had
Everything was dirty, scary, not safe, had people in the back ally doing sketchy things. Police were on site when we arrived, my daughter and I both had major panic attacks first night there, didn’t sleep at all. The trash is piles up for 3 weeks in back of building. The list goes on, the staff was pretty nice though considering everything they had to deal with. This property needs much rehabilitation.
3.0 / 10.0
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9.0 / 10.0
How big and very clean my room were, staff mind their business and easy to get along with. They have a strong security which allows me to feel safe since I'm currently pregnant. They have a laundry room which is very convenient.
Just the free bar a soap and less plug ins BUT these aren't the end of the world.
1.0 / 10.0
They didn't let me stay
They didn't let me stay
4.0 / 10.0
Had to pulled in/ not backed in so cops can see the plate of my car??? Didn’t realize that the area was druggie infested before I arrived for my stay. Staff were really nice but I felt unsafe the entire night.
1.0 / 10.0
Location.
The television did not work and also the microwave. The microwave plug to the wall was slack and that could be an electrical fire hazard I reported it to the front desk and they promised to have them regularised. Up to the time of departure no one came to do so. The microwave had no turntable and smelled awful. PLEASE NOTE THAT I WAS CHARGED EXTRA FOR THREE NIGHTS WHICH WAS NOT WHAT YOU QUOTED. THE HOTEL SAID Booking.com gave us the wrong rate. PLEASE ADVISE IF YOU WILL BE GIVING A REBATE.
3.0 / 10.0
I like nothing bout this hotel
I was scam and lied too this was one of my worst experience ever with a hotel
1.0 / 10.0
There was no breakfast, there was cockroachs running around, no face towels.
NOTHING!
10.0 / 10.0
I didn't see a breakfast
1.0 / 10.0
A pure DUMP!
1.0 / 10.0
Simply disgusting! Never again! We can't begin to explain how dirty, nasty, filthy, gross, deplorable, sickening, and horrendous this place was. It should be shut down by the state Health Department.
3.0 / 10.0
cheapness
uncleanliness hardest mattress ever, roaches. filthy tub.
2.0 / 10.0
Friendly front desk person.
Our room was in very bad condition. They refused to switch us to another room. The room had dead cockroach shells on the shelf. The lamp didn't work. Trash was left under the bed. The microwave wasn't clean, and someone left a soda in the refrigerator. The bathroom smelled and had urine stains around the floor; the internet didn't work; we had one towel, one pillow; and the furniture was dirty and damaged. The bedspread had burn holes the size of a quarter in it. Someone was arguing and fighting in the room next to ours. We never saw security.
1.0 / 10.0
I didn't like anything about this place
This has to be one of the nastiest motels in Louisville. I don't even know where to begin concerning our complaint. They said they couldn't find our booking reservation, so we had to pay the full price. The room was so dirty and nasty, we left! How in the world can a place like this be open to the public? I'm willing to bet that the owners stay in nice houses while they get rich off of renting dirty, nasty, and gross rooms. Beware of your surroundings while staying here. There are a lot of drug addicts walking around and even staying there.
1.0 / 10.0
The place is bad and extremely dirty!!! Beware of the fake positive reviews. We had to contact Bookings for a full refund! Also, a man on the property told us the male manager has been arrested multiple times in the past for serious crimes, he was featured on the local news, and the entire motel has problems passing Health Inspections. Wow!!!!
8.0 / 10.0
The staff
The rate went up
1.0 / 10.0
It's a crap hole of a place. Nothing was clean. Very awful and disturbing to be a motel. Their rates are cheap for a reason. I bet the owners live in nice houses, while they make money off of running a nasty, trashy, ghetto dump.
8.0 / 10.0
Close to work, lady at the desk, Ronnie I think is her name. She is simply amazing .
The manager, he needs to take a few classes in customer service.
1.0 / 10.0
AWFUL, AWFUL, AWFUL, AWFUL! I wished I would have read all of the reviews before staying at that place. It should be condemned! The rooms are not fit for anyone to stay in. Poor management, poor room condition, dirty parking lot, and a parking lot full of drug dealers and users, coming and going. A lot of foot traffic and activity with doors being slammed every other minute, and people arguing and yelling at each other. Loud music coming from different rooms. The rooms are not being cleaned and trash was left behind our door. Only one pillow on our bed and dirt and grime around the toilet. The shower rod was just hanging on top of the shower area. The shower was not cleaned. We refused to use the shower. When you turned on the AC vent dust came out. The sheets on the bed were yellow, we used our own blanket to sleep on. Staff was eating food behind the counter and flying gnats were flying around the food. The staff person with the missing teeth was mean and rude.
AWFUL!
1.0 / 10.0
nothing
crime city
1.0 / 10.0
It was horrible for
It was very unclean also it had really bad osoea associated with smoke
10.0 / 10.0
How they are so polite and respectful
8.0 / 10.0
located near job
the key cards I have to have it reset every time I go to the room
10.0 / 10.0
Staff is excellent. Kind,, compassionate
, Pet friendly. . Budgetel is a safe place to stay for a day or for longer if needed.
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this motel has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this motel?
Parking is not specified as an available amenity at Budgetel Inn and Suites - Louisville. For more information, we encourage you to contact the property about where to park.
Is there a pool at this motel?
We didn’t find pool listed as an amenity for this motel. It may be worth double checking if a pool is important for your stay.
Is Budgetel Inn and Suites - Louisville pet friendly?
Yes! This motel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Budgetel Inn and Suites - Louisville?
We found 15 amenities for this rental. This includes free parking, air conditioning, non-smoking, pets allowed, and heating.
