Hampton Inn Louisville East Hurstbourne

Clean and friendly staff

First and most of the staff was very, very friendly and helpful and knowledgeable. They provided also a very large meal my first night there which was the weekend of the Kentucky Derby. It was laid out for a guess, and it was delicious, more food than anybody could eat. Also, they were free mint tulips. I thought this was well above and beyond what anyone would expect. Also I was given a free Christmas ornament, celebrating the derby before I left. They had those out on a table for all the guests. Your staff was helpful and answered questions and helped us locate transportation to and from the Derby. All in all a wonderful stay. The facilities were clean, neat and well cared for. The breakfast was excellent and offered a wide variety of food. Everything from eggs to cereal to bagels to fruit. The location was great. I was there for the Derby and it wasn’t far at all. It was away from the crowds and yet close enough to be accessible. I would highly recommend this hotel to anyone and if I’m ever in this area again, I will definitely stay here.

Nothing

The room was cozy and quiet, at the end of the hall, away from traffic noises. The breakfast was good, and the coffee was excellent!

The ladies at the front desk were warm and welcoming and provided directions

There was a large dead bug on the floor and black mold in the shower