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About this hotel
Hot continental breakfast, free WiFi access and a state-of-the-art fitness center are included at the Holiday Inn Express & Suites Downtown Louisville. The hotel is 656 feet from Louisville Science Center and Louisville Slugger Museum Factory.
Amenities at Holiday Inn Express & Suites Downtown Louisville by IHG
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Hot continental breakfast, free WiFi access and a state-of-the-art fitness center are included at the Holiday Inn Express & Suites Downtown Louisville. The hotel is 656 feet from Louisville Science Center and Louisville Slugger Museum Factory.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
8.4 / 10.0
Excellent(587 Ratings)
100% verified reviews
9.0 / 10.0
Great stay for the value
Very clean and nice. Location was great.
Parking was a bit more than expected.
10.0 / 10.0
The stay was comfortable and convenient to events.
Very clean and up to date
Parking was not at the property but next door at a $22 per day fee.
9.0 / 10.0
OK for what we needed
Clean Room
Not enough coffee
9.0 / 10.0
Excellent location for a family weekend in downtown Louisville, but be prepared to pay for parking.
The breakfast was excellent and much better than what I typically see in other chains when it's a free addon. The room was comfortable and clean and the amenities were really good for a 3 star hotel. The location was ideal for walking around the downtown area as well. Almost all of the staff I interacted with were professional and helpful.
One of the evening shift staff was rather gruff and borderline rude during both of my interactions. The off-site parking was a bit annoying and it wasn't obvious at first that it would come at a steep added cost. That said, the ability to come and go during the day was nice and it seemed secure enough.
10.0 / 10.0
Good price, clean comfortable and QUIET.
Clean, comfortable, and cool. The breakfast area was well thought out and the selections were good. Coffee was pretty good for hotel coffee.
7.0 / 10.0
Nice hotel just needs towels
Lack of towels! A double queen room sleeps 4 people why can we not get 4 towels?? We asked for 1 towel and we're told they were out of towels.
1.0 / 10.0
We couldn't even check in becaust the poor Janet at the desk was unable to get through the line.
nothing
If you staff your property sufficiently and provide security then Janet at the front desk may be able to do her job and check people in. This is the worst experience I have ever had at a hotel and none of the companies involved will offer us any help in resolving this situation. All IHG properties are permanently off my list for hotels as well as booking.com, who does not provide the services they promise.
10.0 / 10.0
Great time in the ‘Ville!
Very friendly and helpful staff; room was spacious, clean, and comfortable. Bed was cozy and tv was easy to use
Shower temperature was hard to figure out … besides that nothing really
10.0 / 10.0
Comfortable stay with convenient location.
It was very convenient and very clean!!
The only negative thing was having to pay additional for parking.
8.0 / 10.0
fantastic stay for a great price!
breakfast could have been a bit better in choices, but overall was fine for being free.
Parking is expensive.
9.0 / 10.0
Excellent Location
Excellent location to downtown and easy parking. You can easily walk to all of the downtown things to do, such as Bourbon tasting, bars, restaurants, river cruises, etc. The room was well lit, had plenty of space, was quiet, and the bed and pillows were comfortable. We slept well. Staff were friendly and helpful.
Nothing comes to mind
10.0 / 10.0
Nice location for bourbon trail
Breakfast was great. Good selection. Room was good and staff was friendly.
It was all good. Booking.com was my only issue. Not the hotel.
6.0 / 10.0
Made a quick trip for work. Probably would stay somewhere else next time hotel was fine just a little dated
Accessible enough and the room was clean
Parking being extra wasn’t clear on booking. Staff was nice but overall the price to stay seemed more $than the value
9.0 / 10.0
Comfortable, sleep well.
Due to schedule, basically only needed a place to stay.
Could not get anything to eat Saturday afternoon because of an event which was actually catered so I didn't quite understand how that prevented service for actual staying customers.
1.0 / 10.0
Good experience with the hotel itself. Terrible financially and with staff.
This is the second time this hotel double charged me. They canceled my booking reservation which charged me the full amount plus a late cancellation fee, then charged me a stay under a whole different account and the lady who checked me in who didn’t know me started the whole process off very grumpy. I wouldn’t doubt she did this on purpose! I am fighting to get all these charges removed.
The staff during check in was having a bad day and I felt they took it out on me and my husband.
8.0 / 10.0
We definitely will use this hotel again
Had a wonderful experience! Very clean and we felt safe .
The parking could have been easier to access but considering we were downtown in the city it was the best they could do
10.0 / 10.0
Very enjoyable!!
The staff was very friendly and helpful. Bed was comfortable and the room was awesome.
10.0 / 10.0
We will be returning
When we checked in Friday afternoon 8-8-2025 the man and the women that was working ways amazing, they talking, Laugh and answered all questions for/with us.....
6.0 / 10.0
Good but not great
I loved that it was downtown and the gentlemab staff member was extremely helpful and kind
The fridge seal was broken,the bedsheets on one of the beds were dirty[sweat stain on side of bed], the sink stopper barely moved and they didn't tell us what floor we were on or how to use the elevator.
1.0 / 10.0
Minus 5 stars
Bad place, old and poorly maintained. Had to asked for another room so bad the smell was. Bathroom without vent, dirty carpet. Garbage at the main entrance the night I arrived at.
Have chosen another place to stay
4.0 / 10.0
Spent a ton of money for a room here with 3 beds, wished I would have picked a nicer hotel with 2 and bought an air matt
Location, downtown so close to restaurants. Housekeeping came every day which I see now as a plus, as other hotels I’ve been in lately don’t seem to have housekeeping daily.
The room was dirty, sheets were clean and surfaces were wiped but the corners of the bathroom had hair and guck, the floors felt swept but not mopped. Behind the door of the room was a pile of stuff that hadn’t been vacuumed in a year at least. Showerhead was broken, it was removable and had a screw to hold it on and in place. The screw was non functioning so the head would just fall and be pointed at our waist. The water pressure was very minimal and no way to change settings. Took 30 minutes to wash and condition my hair. The view was of a paid parking lot. Not the best. But not horrible. Had 3 kids with me, so stayed here for the room with 2 queens and a fold out couch. My son wanted to sleep on the floor bc the fold out couch was so uncomfortable. Springs were very apparent. I couldn’t believe it. Front desk staff was ok, minus one man, I asked if they had a laundromat and the man said yes, but don’t ask me for change. Overall not the most
helpful. My son on the fold out needed another blanket bc he was right near the ac unit. The extra one for the couch was the super thin cotton blanket. He said we don’t have one. Then I asked again in person and he went and got
me a duvet cover, with nothing in it. better than nothing I guess? Ran out of toilet paper, they only put the one roll on the dispenser, no back up. no one at front desk, then I asked as I was leaving if they could get some tp to the room, and they went to hand it to me… while I was leaving instead of just putting it in the room. Breakfast was mediocre, nothing great there. Spongey pancakes, nothing great.
Also, no pool. Kids needed things to do and I didn’t check that before. Would have been nice. I paid wayyyyyy too much to stay in mediocre hotel. Parking was $45 for the whole weekend, not too bad. Could go in and out of garage as needed. Really, friends who were staying at the Omni for the Same length of time paid less. But I needed 3 beds so…
8.0 / 10.0
Good choice
Close to downtown. Clean rooms.
A hotel closer to NuLu would have been a better choice. However, we only realized this after our stay.
10.0 / 10.0
Good price, great location
Close to slugger factory
Nothing
10.0 / 10.0
Our stay was great.the bed was comfortable, parking was ample and safe
The location was great—it was a block away from the Louisville Slugger Museum and other attractions.
Nothing. It was great!
6.0 / 10.0
Great Location!! Night staff needs to move on to job they love, cause this ain't!
Location, Location, Location - Breakfast, Breakfast, Breakfast , Parking Garage very close to hotel. We walked to Louisville Slugger Museum and Ali Museum.
Night Desk Clerks need to find job they like, Young lady who checked us acted as if we were an inconvenience. Young man, Jordan was quite rude and very dismissive when addressing my concern that window shade fell as we were attempting to lower it.
10.0 / 10.0
Comfy beds and good location.
The staff was great. Location was also perfect.
Had to pay to park and pay even more if you wanted to come and go.
7.0 / 10.0
Parking fee overnight is high! $22
Breakfast was good
Beds were comfy
Bathroom was clean
Only 1 entrance
Loud neighboring guests
Parking fee
10.0 / 10.0
I loved the staff that checked me in and the room.
Staff, cleanliness, plenty of towels, blankets and soap.
Parking not being attached.
10.0 / 10.0
Excellent service.
Convince in walking distance to all attractions and restaurants.
Nothing.
10.0 / 10.0
Very nice and comfortable.
Breakfast was good. Server was very friendly . Location was conveniently located for where we wanted to do.
Paying to park.
10.0 / 10.0
Everything was PERFECT!
Everything was great! The staff were great. They greeted us with a smile checking in and out. Rooms beat my expectations. The beds were amazing. I believe they was the best beds I have slept on while traveling.
8.0 / 10.0
Great clean hotel in excellent location, but watch out for parking charges.
The breakfast was exceptional and the location and price were fantastic
I didn’t give this a perfect score because the parking was confusing. I had to pay for 2 days even though I was only there for one night. I was told by the staff that if I needed to come in and out for the night to let her know and I would be given a QR code. So I said yes, I’m going out for dinner so go ahead and give me a QR code. So I was charged for two days. Parking should be for 24 hours period, but i was not told getting a QR code would cost me an extra $22. That’s a real miss.
9.0 / 10.0
Good place to stay.
Very polite staff. Clean and modern hotel with a good breakfast.
Had to pay $22 to park my car one night.
1.0 / 10.0
Blocked Loo makes for very bad experience
It was in a good location
The toilet was blocked from the time we checked. We reported it straight away. The receptionist reported it to maintenance and he went home without attending. We were left to fend by ourselves with a plunger to try and unblock it. Disgraceful ! It was so blocked we had to go to the ground floor to use the toilet. This went on for 2 days.
9.0 / 10.0
Fire alarm went off no smoke down hallway or hot areas
Did not enjoy the omelete
8.0 / 10.0
great place if you are very tight on budget. but don't eat there if you can afford not to.
The rooms were large and twin share beds were both queens. There were great.
the breakfast is complimentary. but its not very good. maybe its targeted towards a very budget market.
10.0 / 10.0
A great place to stay in downtown Louisville without breaking the bank!
This place was awesome overall! The room was very clean and the bed comfortable, all the attendants we spoke with were helpful, friendly, and accommodating, and the breakfast was great with so many options. It was also within walking distance to pretty much everything
There wasn’t anything we didn’t really like, except having to pay for parking in addition to the room, but that’s not too surprising for a downtown location really.
7.0 / 10.0
Like hotel, staff wasn’t best
Breakfast and room was nice
Was told there was free parking. No it cost $20. Had room service quietly knock then open door at 9:00 am. Unacceptable
9.0 / 10.0
great location to Louisville Slugger and several distilleries on the Bourbon Trail
Staff was always pleasant, hotel and room were always kept very clean.
10.0 / 10.0
I will recommend for anyone
The staff was Great and clean rooms
Everything was Great
FAQs
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express & Suites Downtown Louisville by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express & Suites Downtown Louisville by IHG pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express & Suites Downtown Louisville by IHG?
We found 10 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.
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Internet / Wifi · Free parking · Air conditioner
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