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Holiday Inn Express & Suites Downtown Louisville by IHG

Top rated by guests

Property building

Shower, Bathroom

Kitchen or kitchenette

Property building

Other

8.4Excellent

(637 Ratings)

"Cinneman rolls are a hit."

Verified guest

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(637 Ratings)

Hotel in Louisville, KY

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hot continental breakfast, free WiFi access and a state-of-the-art fitness center are included at the Holiday Inn Express & Suites Downtown Louisville. The hotel is 656 feet from Louisville Science Center and Louisville Slugger Museum Factory.

Amenities at Holiday Inn Express & Suites Downtown Louisville by IHG

Business facilities

Map of Louisville, KY

city location on map

Nearby attractions

Louisville Slugger Museum & Factory

Waterfront Park

Kentucky Derby Museum

Louisville Slugger Field

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.4Excellent

(637 Ratings)

"Cinneman rolls are a hit."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(637 Ratings)

Hotel in Louisville, KY

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Louisville, KY

city location on map

Nearby attractions

Louisville Slugger Museum & Factory

Waterfront Park

Kentucky Derby Museum

Louisville Slugger Field

Available Rooms

About this hotel

Hot continental breakfast, free WiFi access and a state-of-the-art fitness center are included at the Holiday Inn Express & Suites Downtown Louisville. The hotel is 656 feet from Louisville Science Center and Louisville Slugger Museum Factory.

Amenities

Business facilities

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.4 / 10.0

Excellent(637 Ratings)

100% verified reviews

8.0 / 10.0

Nice location, nice staff, would stay here again

The location was perfect for the attractions I visited (Ali Museum & Roots 101). Breakfast was good with solid selections such as omelettes, scrambled eggs, sausage, pancakes, fresh fruit, juices, and coffee.

7.0 / 10.0

Great location but seemed a little lacking in quality for the price

Great location in downtown

TV channel selection is subpar, there were peanuts on our bathroom floor , our door had to be slammed to get it to.latch

6.0 / 10.0

Very uncomfortable sleep in a tiny bed when I booked a king bed.

The rooms are nice and have everything you need.

I booked a king room for myself and husband. When we get to the property they tell us that because of maintenance they have to switch us to a double room. My husband is 6’3 and doesn’t fit in a small bed easily as his legs hang off the bed. The bed was very tiny and we would have preferred to sleep comfortably in a bigger bed like we had booked.

10.0 / 10.0

It was a pleasant stay.

Cinneman rolls are a hit.

Not sure what the room service schedule was supposed to be. My room was serviced 3 out of 4 times. Why not all 4 days?

9.0 / 10.0

Good deal

Security

Nothing

10.0 / 10.0

It was a nice stay in a clean and comfortable hotel, but Inwas only there for about 10 hours, because we were traveling

The lobby and rhe room was nice and clean. The bed was very comfortable. The lady who checked me in was very nice and accommodating.

I accidentally booked January 19th, instead we f January 18th through Booking.com. I tried to contact Booking.com, but there was not a phone number. I tried to chat, but the answer I got was very generic and no help at all. I had to try to work it out with the employee. She didn't have access to manually change the date. She helped me by calling and being put on hold for a long time. The is process took at least an hour. It was around 10:00 PM or later before we got checked in. That was not the employee's fault. There should be a better way to handle issues like this.

10.0 / 10.0

Very clean and comfortable

Yes

It’s had boring view

4.0 / 10.0

Not the best. Not impressed.

Downtown.

Dirty sheets, had stains, initially had a family suite, wanted to move to a double room, was told it was going to be the same price. Got to the hotel and was told it's going to be an extra 167 dollars. What am I supposed to do, say no? I needed a place for my family to stay. Not very happy about that. Nothing was attempted to be done. No parking pass, no discount, nothing.

3.0 / 10.0

Don't think I'd stay again but was good enough for 1 night.

The room looked nice. Beds were comfortable. Quiet. No bugs.

Most of the outlets in the room didnt work to charge phones. My mom has a oxygen machine that has to be plugged up at night so the outlet issue was a concern. One of the lamps didnt work. Could have been a little cleaner. Even though the parking garage was right next door it was a little creepy as a single female walking thru it and across the street at night. I thought maybe there would have been a walkway between the 2.

9.0 / 10.0

Holliday In is the best

There is enough space in the room and washroom. Dove toiletries.

No electric kettle.

10.0 / 10.0

The stay was comfortable and convenient to events.

Very clean and up to date

Parking was not at the property but next door at a $22 per day fee.

9.0 / 10.0

Great stay for the value

Very clean and nice. Location was great.

Parking was a bit more than expected.

9.0 / 10.0

OK for what we needed

Clean Room

Not enough coffee

9.0 / 10.0

Excellent location for a family weekend in downtown Louisville, but be prepared to pay for parking.

The breakfast was excellent and much better than what I typically see in other chains when it's a free addon. The room was comfortable and clean and the amenities were really good for a 3 star hotel. The location was ideal for walking around the downtown area as well. Almost all of the staff I interacted with were professional and helpful.

One of the evening shift staff was rather gruff and borderline rude during both of my interactions. The off-site parking was a bit annoying and it wasn't obvious at first that it would come at a steep added cost. That said, the ability to come and go during the day was nice and it seemed secure enough.

10.0 / 10.0

Good price, clean comfortable and QUIET.

Clean, comfortable, and cool. The breakfast area was well thought out and the selections were good. Coffee was pretty good for hotel coffee.

7.0 / 10.0

Nice hotel just needs towels

Lack of towels! A double queen room sleeps 4 people why can we not get 4 towels?? We asked for 1 towel and we're told they were out of towels.

1.0 / 10.0

We couldn't even check in becaust the poor Janet at the desk was unable to get through the line.

nothing

If you staff your property sufficiently and provide security then Janet at the front desk may be able to do her job and check people in. This is the worst experience I have ever had at a hotel and none of the companies involved will offer us any help in resolving this situation. All IHG properties are permanently off my list for hotels as well as booking.com, who does not provide the services they promise.

10.0 / 10.0

Great time in the ‘Ville!

Very friendly and helpful staff; room was spacious, clean, and comfortable. Bed was cozy and tv was easy to use

Shower temperature was hard to figure out … besides that nothing really

10.0 / 10.0

Comfortable stay with convenient location.

It was very convenient and very clean!!

The only negative thing was having to pay additional for parking.

8.0 / 10.0

fantastic stay for a great price!

breakfast could have been a bit better in choices, but overall was fine for being free.

Parking is expensive.

9.0 / 10.0

Excellent Location

Excellent location to downtown and easy parking. You can easily walk to all of the downtown things to do, such as Bourbon tasting, bars, restaurants, river cruises, etc. The room was well lit, had plenty of space, was quiet, and the bed and pillows were comfortable. We slept well. Staff were friendly and helpful.

Nothing comes to mind

10.0 / 10.0

Nice location for bourbon trail

Breakfast was great. Good selection. Room was good and staff was friendly.

It was all good. Booking.com was my only issue. Not the hotel.

6.0 / 10.0

Made a quick trip for work. Probably would stay somewhere else next time hotel was fine just a little dated

Accessible enough and the room was clean

Parking being extra wasn’t clear on booking. Staff was nice but overall the price to stay seemed more $than the value

9.0 / 10.0

Comfortable, sleep well.

Due to schedule, basically only needed a place to stay.

Could not get anything to eat Saturday afternoon because of an event which was actually catered so I didn't quite understand how that prevented service for actual staying customers.

1.0 / 10.0

Good experience with the hotel itself. Terrible financially and with staff.

This is the second time this hotel double charged me. They canceled my booking reservation which charged me the full amount plus a late cancellation fee, then charged me a stay under a whole different account and the lady who checked me in who didn’t know me started the whole process off very grumpy. I wouldn’t doubt she did this on purpose! I am fighting to get all these charges removed.

The staff during check in was having a bad day and I felt they took it out on me and my husband.

8.0 / 10.0

We definitely will use this hotel again

Had a wonderful experience! Very clean and we felt safe .

The parking could have been easier to access but considering we were downtown in the city it was the best they could do

10.0 / 10.0

Very enjoyable!!

The staff was very friendly and helpful. Bed was comfortable and the room was awesome.

10.0 / 10.0

We will be returning

When we checked in Friday afternoon 8-8-2025 the man and the women that was working ways amazing, they talking, Laugh and answered all questions for/with us.....

6.0 / 10.0

Good but not great

I loved that it was downtown and the gentlemab staff member was extremely helpful and kind

The fridge seal was broken,the bedsheets on one of the beds were dirty[sweat stain on side of bed], the sink stopper barely moved and they didn't tell us what floor we were on or how to use the elevator.

1.0 / 10.0

Minus 5 stars

Bad place, old and poorly maintained. Had to asked for another room so bad the smell was. Bathroom without vent, dirty carpet. Garbage at the main entrance the night I arrived at.

Have chosen another place to stay

4.0 / 10.0

Spent a ton of money for a room here with 3 beds, wished I would have picked a nicer hotel with 2 and bought an air matt

Location, downtown so close to restaurants. Housekeeping came every day which I see now as a plus, as other hotels I’ve been in lately don’t seem to have housekeeping daily.

The room was dirty, sheets were clean and surfaces were wiped but the corners of the bathroom had hair and guck, the floors felt swept but not mopped. Behind the door of the room was a pile of stuff that hadn’t been vacuumed in a year at least. Showerhead was broken, it was removable and had a screw to hold it on and in place. The screw was non functioning so the head would just fall and be pointed at our waist. The water pressure was very minimal and no way to change settings. Took 30 minutes to wash and condition my hair. The view was of a paid parking lot. Not the best. But not horrible. Had 3 kids with me, so stayed here for the room with 2 queens and a fold out couch. My son wanted to sleep on the floor bc the fold out couch was so uncomfortable. Springs were very apparent. I couldn’t believe it. Front desk staff was ok, minus one man, I asked if they had a laundromat and the man said yes, but don’t ask me for change. Overall not the most helpful. My son on the fold out needed another blanket bc he was right near the ac unit. The extra one for the couch was the super thin cotton blanket. He said we don’t have one. Then I asked again in person and he went and got me a duvet cover, with nothing in it. better than nothing I guess? Ran out of toilet paper, they only put the one roll on the dispenser, no back up. no one at front desk, then I asked as I was leaving if they could get some tp to the room, and they went to hand it to me… while I was leaving instead of just putting it in the room. Breakfast was mediocre, nothing great there. Spongey pancakes, nothing great. Also, no pool. Kids needed things to do and I didn’t check that before. Would have been nice. I paid wayyyyyy too much to stay in mediocre hotel. Parking was $45 for the whole weekend, not too bad. Could go in and out of garage as needed. Really, friends who were staying at the Omni for the Same length of time paid less. But I needed 3 beds so…

8.0 / 10.0

Good choice

Close to downtown. Clean rooms.

A hotel closer to NuLu would have been a better choice. However, we only realized this after our stay.

10.0 / 10.0

Good price, great location

Close to slugger factory

Nothing

10.0 / 10.0

Our stay was great.the bed was comfortable, parking was ample and safe

The location was great—it was a block away from the Louisville Slugger Museum and other attractions.

Nothing. It was great!

6.0 / 10.0

Great Location!! Night staff needs to move on to job they love, cause this ain't!

Location, Location, Location - Breakfast, Breakfast, Breakfast , Parking Garage very close to hotel. We walked to Louisville Slugger Museum and Ali Museum.

Night Desk Clerks need to find job they like, Young lady who checked us acted as if we were an inconvenience. Young man, Jordan was quite rude and very dismissive when addressing my concern that window shade fell as we were attempting to lower it.

10.0 / 10.0

Comfy beds and good location.

The staff was great. Location was also perfect.

Had to pay to park and pay even more if you wanted to come and go.

7.0 / 10.0

Parking fee overnight is high! $22

Breakfast was good Beds were comfy Bathroom was clean

Only 1 entrance Loud neighboring guests Parking fee

10.0 / 10.0

I loved the staff that checked me in and the room.

Staff, cleanliness, plenty of towels, blankets and soap.

Parking not being attached.

10.0 / 10.0

Excellent service.

Convince in walking distance to all attractions and restaurants.

Nothing.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Holiday Inn Express & Suites Downtown Louisville by IHG. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Holiday Inn Express & Suites Downtown Louisville by IHG pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Holiday Inn Express & Suites Downtown Louisville by IHG?

We found 1 amenities for this rental. This includes , and business facilities.

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