Hampton Inn & Suites West Des Moines Mill Civic

- We were able to park a 15-foot U-Haul moving truck at the back of the building. We saw a couple of much larger trucks parked back there too, including a tractor-trailer. Nothing happened to our truck overnight, but still, your experience may vary. Moving trucks in hotel parking lots have been looted or stolen in the past, so it is best to avoid that if possible. We used a disk padlock on the back of the truck and a steering wheel lock for extra security, but that only reduces the risk; it does not eliminate it. - Air conditioning worked well enough. - WiFi worked well enough. - There were working electrical outlets. - There is a mini fridge and a microwave oven. - The hotel is located within easy walking distance of a grocery store, which I hear is something most people's actual homes don't have in America. - The breakfast was satisfactory. - There are a lot of restaurant options in the area.

- The bathroom does not have a locking door. Instead, it has a sliding door that can be moved to close either the bathroom or the wardrobe, but not both; this sliding door cannot be locked. I've heard that hotels do this sort of garbage on purpose to discourage multiple people from renting one room, but I can't verify it; in any case, this is just ridiculous. This was a double-queen room, so there is clearly the expectation that at least two people would stay there. - There were a few signs of damage and uncleanness in the room, but nothing that really concerned me personally.

Clean

Nothing

Location clean

Nothing

The room was very clean which is very important to me, the beds were very comfortable and the staff was quick to assist with the issues we did have.

The air/furnace wouldn't work when we got in the room. We had to have staff come fix it before it would work. The electrical outlets wouldn't hold the plug for our electrical devices without us holding them in. This was very inconvenient.