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Hyatt Place Louisville-East

Top rated by guests

Property building

Property building

Lobby or reception

Lounge or bar

Restaurant/places to eat

8.5Excellent

(377 Ratings)

"Love the location and everyone was so friendly!"

Verified guest

Don't miss out! Price and availability may change

8.5 / 10.0

Excellent(377 Ratings)

Hotel in Jeffersontown, KY

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Welcome to Hyatt Place Louisville-East, a top hotel located in Louisville's lively East End. Our prime location puts you a short drive from everything our city has to offer, including shopping and dining at Oxmoor Center and Mall St.

Amenities at Hyatt Place Louisville-East

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Jeffersontown, KY

city location on map

Nearby attractions

Louisville Slugger Museum & Factory

Waterfront Park

Kentucky Derby Museum

Louisville Slugger Field

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.5Excellent

(377 Ratings)

"Love the location and everyone was so friendly!"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.5 / 10.0

Excellent(377 Ratings)

Hotel in Jeffersontown, KY

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Jeffersontown, KY

city location on map

Nearby attractions

Louisville Slugger Museum & Factory

Waterfront Park

Kentucky Derby Museum

Louisville Slugger Field

Available Rooms

About this hotel

Welcome to Hyatt Place Louisville-East, a top hotel located in Louisville's lively East End. Our prime location puts you a short drive from everything our city has to offer, including shopping and dining at Oxmoor Center and Mall St.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.5 / 10.0

Excellent(377 Ratings)

100% verified reviews

8.0 / 10.0

Reasonably priced, nice stay just needs bigger bathroom.

The room was nice with the seating area. Made the room more comfortable. The bed was quite comfortable as well.

The bathroom was very tight so it made it hard to maneuver. My husband and I are very tall.

10.0 / 10.0

Overall our stay was great and we will definitely book there again!

Love the location and everyone was so friendly!

My only complaint would be the family room bathroom it was terribly small.

3.0 / 10.0

I stayed one night and canceled the rest

Food kiosk

Too many loud kids

9.0 / 10.0

Very nice and CLEAN

Very clean!!! Spacious. The bed was super comfortable. My wife has arthritis in her hips, and even she said it was really comfortable. It was quiet (Saturday night). Nice little shop with food and drinks in the lobby. Will definitely stay here again.

the actual bathroom was small. BUT, Worth it to have the added spaces in remainder of room. Wish it was a little cheaper, though.

9.0 / 10.0

Me and my husband stayed here for a night on our way to Nashville for our honeymoon. The hotel was clean and the staff w

It was clean and the staff was friendly. Smelled nice throughout. Didn’t hear my neighbors. Would recommend and stay again.

I don’t have any complaints.

9.0 / 10.0

Overall very satisfied. Would recommend. So impressed considering the location for family reunion.

Breakfast was okay. Location was fine.

5.0 / 10.0

Upgrade

Location

The property is in need of major upgrades

3.0 / 10.0

There was no warm water all day until about 2 PM. We were there for a wedding and were not able to take showers. The who

Free breakfast and parking.

No warm water to take a shower.

7.0 / 10.0

Beds comfortable, tired property

It was clean

The property looks VERY TIRED. Everything looks old, outdated and just really tired. However, it was clean seeming, even though the carpet was gross and the shower curtain had stains. The sheets felt and looked clean which is the most important thing.

10.0 / 10.0

Excellent - I will also book in the future.

Everything was excellent! No problems or concerns. I liked the room and atmosphere and location. The staff people were very friendly and helpful.

N/A

8.0 / 10.0

Stay is great! Disappointed treated differently because booked online.

Location

Charged for parking because booked from a third party

10.0 / 10.0

We appreciated the hospitality of the front desk staff.

The front desk staff was super nice and welcoming. A woman named Casey was so sweet and helped us out after a long drive with our pets.

9.0 / 10.0

I would stay again

Location, facility, cost

Pillows are horrid! Needed more but hotels in general need better pillows

4.0 / 10.0

Ok for the money. It left a lot to be desired

Location was great. Staff was great. Properly was old but clean. Pillows are terrible!! Pay to park sucks!!

10.0 / 10.0

Meet my expectations.

It was excellent experience.

None

9.0 / 10.0

Nice stay for a small family visit

The hotel exceeded our expectations based on price. The facilities were great, my boys enjoyed the pool it was nice and clean.

10.0 / 10.0

The young man at the front desk during breakfast was exceptionally friendly and inspiring.

Loved the room, the pool, the breakfast, the staff.

10.0 / 10.0

Really enjoyed my stay because the room was spacious and clean, the beds comfortable and it was located in a nice area n

This hotel was clean, comfortable and spacious. The staff was very nice and made check in and out easy. Gave me a room on the 1st floor near the door because I had my dog and it was perfect. This hotel was a little over $100 for the stay and was a great value. We brought our dog and that was $100 more so having the room price fairly low was great. It was near so many restaurants and in a nice area. Breakfast was excellent! Really enjoyed my stay!

The bathroom was small and the toilet had a few problems but it was ok

4.0 / 10.0

A waste of money

Old, broken, and worn interior, lots of noise from fans and refrigerator motor. Breakfast is absolutely not as shown in the photos on the website. Almost nothing available, especially no healthy options.

4.0 / 10.0

Okay

The area is very nice. Away from the heavy traffic and close to a lot of fun things to do with the family.

The bathroom set is tight and awkward. The breakfast was not very good. Elevators are super slow.

8.0 / 10.0

Staff very friendly and enjoyed overall stay at the Hyatt Place.

It was adequate but could have had more of a variety of fresh fruit.

Bathroom was small. No freezer section in refrigerator.

9.0 / 10.0

Short Stop

The relaxation and vibe of the Hotel

I could not stay longer

5.0 / 10.0

Below expectations as far as bathroom size, parking fees

Good selection; clean; friendly

Horrible layout in the bathroom. My wife is a petite lady and barely had room to maneuver that’s how incredibly small the room was. Absolutely no reason to charge for parking. No microwave in room. First time to stay at a Hyatt Place and it disappointed

7.0 / 10.0

Decent the hotel is a bit more dated than I’m used to.

Location was great, breakfast was good.

The website advertised my room as a king with a pull sofa bed and the front desk told me that the room did not have that any longer despite what I booked so there was not A bed for my friend.

10.0 / 10.0

Good time with the staff

Comfy beds

Bathroom is small

1.0 / 10.0

Never again!

Good location

Booking.com indicates a per fee “may” apply with no redirection on the website to determine in what circumstances or how much if any the fee is going to be. Turns out I’m charged an outrageous $75 to have our pet in the room. The hotel also apparently confirmed I could have a ground floor room near an Exit. However I was told this is also not true and we were required to be up the elevator. Our dog is afraid of elevators. A very negative experience. Staff were not helpful and simply told us to blame Booking.com

10.0 / 10.0

We loved the rooms, location and staff.

We loved the size of the room. The living area was great. The variety at breakfast each morning was a nice surprise.

The bathrooms were small. At a location that was not downtown, I was surprised we had to pay for parking.

9.0 / 10.0

Superb

Nice hotel and prime location

Bathroom too small

10.0 / 10.0

I was late getting to my room and they hold my room for me everything was good I will be staying again

I like everything next time I will have to check out the pool didn’t have time

The shower head it had no pressure for the water to come out the shower holes

8.0 / 10.0

Very nice for the price paid.

Nice location, clean with plenty of room.

Bathroom was a little small but ok.

4.0 / 10.0

Disappointing

Breakfast was the best!!! They did a bang up job. It was wonderful meal. Fresh hot alot of selections fruit, fresh orange, apple juice etc.

Price, was to much for what it was. Who wants to sleep in a room, with the sink in it. WASNT IN THE PICTURE.

5.0 / 10.0

Passable

The bathroom was way too small, the carpet was stained and bathroom tile grout was stained

The breakfast was good and the area is nice

3.0 / 10.0

Poor

clean. friendly staff.

bed and pillows super hard. bathroom tiny.

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