Home2 Suites by Hilton Erie





7.5Good
(113 Ratings)
"We always like Home 2 Suites because they are reliably excellent facilities - modern with a great kitchenette and sitting area. The bed was very comfortable, and breakfast was better than most. We sta..."
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3-Star Hotel
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
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Featuring fitness and laundry facilities, Home2 Suites by Hilton Erie is in Erie, Pennsylvania. Free Wi-Fi access is available.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Fireplace
Outdoor Cooking
Family friendly
Smoking allowed
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.5Good
(113 Ratings)
"We always like Home 2 Suites because they are reliably excellent facilities - modern with a great kitchenette and sitting area. The bed was very comfortable, and breakfast was better than most. We sta..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Clean convenient to highway, fuel and several food options
Poor lighting at entrance made it difficult to spot upon first pass
9.0 / 10.0
Easy location!
Bathroom door was not functioning.
9.0 / 10.0
The room comfortably fit our family of 5 plus our pup. Everything was clean and welcoming. The pool was a hit with the kids (and us). The fitness room was enjoyed by my husband. I loved having a view of the bay from our window. The breakfast was really good, and 24/7 coffee/tea/hot chocolate and fruit were enjoyed by all. We also loved the location, close to everything we enjoy!
The only issue we had was the sink was backed up in our room at no fault of our own, should have maybe been caught before we checked in. I did call the front desk on the 3rd day, but then never let them know when we left the room for the day so they could come check it out which wasn't their fault, just our personal preference to not have someone in our room while we weren't there. We were leaving the next day so figured they would be able to just check it out when we left. I'm sure they would have fixed it, and we managed during the stay.
8.0 / 10.0
Love having basic dishes, sink and freezer for a much needed break from takeout on our road trip. The room was laid out perfectly for our family of 5, including a curtain partition between sofa bed and other beds. I liked that the products they offer for soaps, etc were more natural. The breakfast was a little random but overall everyone found something they liked and the kids loved the waffle bar and toppings. Overall it was a great stay.
The hours for breakfast only go until 9 and they closed promptly - we needed a little bit more time.
9.0 / 10.0
It was in a nice spot and the room was large and comfortable. The staff was helpful.
The first room we were given was dirty, the bathroom sink was broken, and the phone did not work.
4.0 / 10.0
I like how close it was to restaurants, Walmart, and splash Lagoon
The breakfast was horrible. It was like they made it the day before. The biscuits were rock hard.
4.0 / 10.0
The breakfast was amazing. The pool was a nice size and the Queen suite had nice pillows, and a great kitchen. The amount of soap and shampoo was great. The trash bags were dinky and no more were available in the room but the front desk gave us black trash bags which was nice. The facility was clean.
Our key cards didn’t work initially and then there wasn’t a worker at the reception desk for several minutes to help us in the moment. The general manager got the door to open so it was unclear what happened. The coffee in the lobby wasn’t hot and available all day. There was a big laundry basket full of dirty pool towels but clean towels were never brought out. The sheets on the sofa bed were dirty, but they did give me clean ones. There were visible wrappers and trash under the couch. There was trash from people before us in the waste baskets. The bag of extra blankets had visible hairs throughout the bag and when I asked the front desk for a new blanket, I was given a puffy fitted sheet. We were in a suite with a kitchen and I asked for a broom and dustpan to sweep the floor and the front desk sent housekeeping to clean the floor; when she knocked she had a mop and I said I would just like to clean up some food- she gave me the broom and returned a few moments later to tell me there’s no dustpan but she would clean the room. Housekeeping never came, but took the trash.
5.0 / 10.0
Location
Dirty sink and shower and dishes in dishwasher
No one at desk when arrived after long drive
No soap shampoo or conditioner in shower. Needed to be refilled
9.0 / 10.0
Pet friendly and dog walks convienient
The Guy who checked me in refused help me find ketchup needed for my daughter’s food. Restaurant forgot in door dash order
2.0 / 10.0
Place to sleep
Disabled son had to walk, elevators weren’t working
8.0 / 10.0
Close to destination
8.0 / 10.0
Great location near all the hustle and bustle of Peach St, right across the street from Splash Lagoon! A little bit of a drive from Presque Isle/Waldameer, but nothing too crazy! Staff was very nice. Breakfast was delicious and fresh, lots of different options. We loved the pool, warm temperature of the water and the room itself, very clean, and a cute little patio area to the side of it. The room itself wasn’t perfect, could’ve used a little bit of a better cleaning, the fridge and coffee tray could’ve used a little bit more of a thorough clean, but really nothing too bad at all. Housekeeping seems to be understaffed which I can empathize with personally working in a similar line of work so I understand! Sheets and towels smelled freshly laundered and were clean, bathroom was stocked with extra towels, soap, tp. Nice cool AC and when it got a little too chilly at night, I turned the temp on the thermostat up a few notches and it was perfect. Bed was comfy, room is spacious with a nice little kitchenette area. Wifi worked great. Lobby was clean and welcoming and even had crayons and coloring sheets to keep my littlest one occupied while we waited for our room lol.
Upon checking in, there was an issue with the front desk staff informing me my payment was declined. I had booked a few weeks in advance through booking.com, which was no fault of the hotel staff themself, but on booking.com’s end I was told. Caused a slight panic since we were two hours from home with two young kids, and the payment had already come out of my checking account and I had the confirmation number and everything. Regardless the front desk staff (wish I could remember their names!) helped to sort the issue in a prompt manner and were kind about it. Only constructive criticism I have would be to do a little bit more thorough cleaning of the rooms, but like I said, was nothing major. Also the walls are a little thin and you can hear a lot of noise from nearby rooms, thankfully I travel with a sound machine so it was fine!
1.0 / 10.0
Leaving.
False advertisement of EV charging stations. Waiting twenty minutes without a line to check in, due to hotel staff being on the phone with another guest. Trash in hallways! Managers lack of communication or decency to return a phone call.
10.0 / 10.0
We always like Home 2 Suites because they are reliably excellent facilities - modern with a great kitchenette and sitting area. The bed was very comfortable, and breakfast was better than most. We stayed just one night as a stop on a long car trip. There are a lot of hotels in this area (I'm not sure why), but I would stay here again.
Nothing - everything was great.
9.0 / 10.0
The room size was great. Having a corner king size room was amazing, great view. Several different seating areas was very nice, with tables. I would go back again. Sorry we didn't eat there, went to the casino instead. (Three Sister's for breakfast, a buffet $17) although it was offered at the hotel. And next door A&W eatery for lunch. A brunch was also offered on saturday at the hotel, which we did not go to. 😔 We loved the stay 😊👌👍 Mike the manager was very very helpful, our parking fee for the 3 days was taken off the bill. The front desk supervisor Adriana gave me extra points on my account for being a choice hotel member for the Inconveniences we encountered.
The shower door wouldn't stay closed, ( water all over) we figured it out and a blind would not go down. We figured it out. No dressers for clothes, that was different. No microwave in room, but it was one downstairs. Not Convenient.
5.0 / 10.0
The room was big and the beds were comfortable. The staff was friendly and the breakfast was pretty good
There were hairs in our shower when we checked in, they didn’t tell us prior to our stay that they were renovating. I couldn’t even push my stroller through the hallways because all of the stuff
The bottom of the pool is very rough, all the my kids had blisters on the bottom of their feet after swimming
10.0 / 10.0
Very good location .... Nice n clean... having the indoor pool the kids loved that..
Just need to update the furniture in the room.. the couch covers had rips in it.
7.0 / 10.0
The room was exceptionally big, too big actually. Had a full size dishwasher, not sure why. The location was nice, close to everything.
When we arrived the front desk did not have our booking. Had to leave and come back. They told us to call booking.com and check our reservation, even though I had confirmation. The room was large, had a sitting room in it, but only 3 pillows on the bed. which is strange for any hotel I have been in. When we were checking out, the girl at the front desk saw me standing there but continued to fold laundry in the room behind the desk, ignored me for a good 5 minutes until she was done and then said can I help you. Was not impressed with the customer service. Especially for the amount we paid for the room at this hotel.
2.0 / 10.0
Good location and friendly staff
That I booked a room that had a bedroom and got one with a curtain, very uncomfortable stay. Was 3 sets of towels but 4 of us. Door didn’t latch completely unless you pushed/pulled it. Told them but it didn’t change
9.0 / 10.0
The rooms were very large! Breakfast was great, we were able to do our laundry😊
3.0 / 10.0
The location was good. You could see the hotel very easily from thesim thoroug
The attitude given by the front desk girl and the fact the my room
Was not done until almost 5:30. So I had to sit and wait in the lobby
6.0 / 10.0
location
room not clean no clock in room not enough toiletries
7.0 / 10.0
The drinks were in a fridge which was below counter level. With my disability I could not reach the milk.
My room dishes were dirty ….. uck
9.0 / 10.0
I have always enjoyed the staff (i see the same ones every time i visit. Whether they remember me or not it is nice to know their personalities…especially when it’s late and it helps their night move along better). Breakfast is always on point and always plenty for everyone. Been here during peak travel season and dead of winter so lots of people and very low amount of people. No one is left hungry. Everybody is courteous and very polite.
Normally have very little to no issues. This time i believe both beds (double queen room) had broken springs due to the sloping and being able to feel near the foot of the bed. Was not an issue however and did not affect the overall purpose of mattress.
7.0 / 10.0
No Tissue paper was in the room No paper towels in the kitchen area..Also no hot tub I was so disappointed 😫 but the front desk helpers was amazing.. during my they went above and beyond to see if I need anything thanks so much 🙏🏽 ..Also as far as the breakfast was ok no meat I can eat just sandwiches not a good idea for people who want just wanted a different type .
Last but not least as far as the computer goes it was helpful but the fax or printer didn't work so I couldn't get my office work done
Room was too far to walk due to my injuries 😕
1.0 / 10.0
that it’s close to splash lagoon
I moved rooms 3 times it was blood on the first bed , the second was already assigned to some one else and they made me move again the third was dirty beds was very uncomfortable … I was informed I would receive an full refund at checkout when I checked out the young lady was not aware of this nor did she honor it … she did not explain ANYTHING SHE WAS doing until she was already done … they was severely understaffed and it showed .., I do not recommend nor would I ever stay at this location EVER again .. The only reason I stayed because we was from out of town and didn’t want to move AGAIN!! plus I was informed I would receive an refund!!!
6.0 / 10.0
The room was pretty nice!
The pool was out of service most of the trip! Also I thought you guys cleaned everyday?
9.0 / 10.0
Super clean! Friendly staff. Great location to splash lagoon
Nothing..Great stay
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Home2 Suites by Hilton Erie. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Home2 Suites by Hilton Erie. Enjoy the water!
Is Home2 Suites by Hilton Erie pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Home2 Suites by Hilton Erie?
We found 27 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and pool.
