Hyatt House Fishkill-Poughkeepsie

The people at the front desk were the best. Israel and John are very helpful and address issues.

They double billed me and also there’s a charge on there for $122 and change that I still don’t have an answer to. In essence I was billed five times from them for a two day stay.

The room was spacious and clean,excellent saff,hotel centrally located.The breakfast was good i definitely would recommend to anyone .Going back soon

Didn't get to go in the pool because of some incident that happened it was up and running when I checked out.

Location, staff, amenities.

Mattress was terrible, pillows wete worse. Several things in the room did not function as designed. No oven hood light, bedroom.dpor latch wasn't installed correctly, leaving doors to resist shutting. No chairs in the room aside from kitchen bar heights when couch extended into bed.

I love the Hyatt House chain the facilities are usually top-notch and the breakfast above most other hotel chains.

The room itself was much smaller than other Hyatt House room types that we had the king suite with sofa bed and kitchen. The layout had the living area angled really weird where it was really tough to pull out the sofa bed where the TV was angled in a corner. The kitchen appliances appear older but they all worked to satisfaction. What I did not like it was even though I made notes for a lower floor close to an elevator we wound up on the third floor about a quarter mile from the elevator which made it difficult for my husband to walk with a cane long distances. Other than that the desk staff went above and beyond to try and accommodate us on a lower floor but after that and getting everything into the room on the third floor we didn't want to drag everything out to move to a lower floor at that point. The breakfast well good could not compare to other Hyatt House facilities we've stayed at particularly Hyatt House Allentown Lehigh Valley. I would give that one a 10 plus where at this location the choices were very limited and being gluten free there were hardly any options that I could eat.