Timber Run

Apartment was clean, comfortable, well equipped. Vacasa was mostly responsive to our request (to fix mechanics of one of the toilets). Our accommodation was close to the base and the Retreatea bus service arrived often. The three hot tubs, pool and sauna were excellent.

We weren't told that our only views from the apartment would be car parks. We never did find out where to turn off the light in the living room. Hate wasting electricity. I don't believe the fireplace worked. I did tell Vacasa that it is generally accepted that black plastic cooking utensils leech plastics in to food when hot. It would be good to upgrade these to stainless steal or bamboo. Also - a minor point - but why do all ski apartments have too few dinner plates?! There were only 5 in our apartment, which really isn't enough if we are using them several times a day. The crockery really could be updated. It would give the apartment a classier feel. Finally, I suggested that Vacasa stop leaving countless plastic bottles of shampoo and conditioner and bars of Dove soap in the bathrooms. All that plastic going into landfill! Horrible! Couldn't there just be some nice quality shampoo, conditioner and soap dispensers in the bathrooms instead? Also, instead of all those shampoo bottles, why not supply the apartments with basics like salt and pepper, sugar, a washing up brush and a cloth for wiping the benches. The sponge supplied is just for scrubbing pots.

Beautiful place, spotlessly clean, nicely appointed kitchen.

The toilet in the first bathroom didn’t work, continuously ran. Could not get hot water in that bathroom, which effectively caused us to share the master bathroom.

Size of it

Hot tub hours not open in the morning

Location, shuttle, pool, hot tub

Washer dryer did not work. We tried to dry our cloths and instead of drying a lot of water ran out onto the floor from under the machine. It would have been really helpful to have a dryer for towels after the hot tub.