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About this hotel
Located within 4.7 miles of Little Rock Zoo and 5.9 miles of Big Dam Bridge, Best Western Shackleford provides rooms in Little Rock. The property is around 6.5 miles from Central High Museum and Visitor Center, 7.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Located within 4.7 miles of Little Rock Zoo and 5.9 miles of Big Dam Bridge, Best Western Shackleford provides rooms in Little Rock. The property is around 6.5 miles from Central High Museum and Visitor Center, 7.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
TV
Wheelchair accessible
Free parking
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
8.4 / 10.0
Excellent(361 Ratings)
100% verified reviews
10.0 / 10.0
The stay was great the bed need great pillows. Those pillows caused me to awake with the worst neck
Great idea. Location was great
The eggs were horrible.
3.0 / 10.0
Not worth the lower cost
Free breakfast option - not used after bugs seen
Smoke smell, loud parking lot noises throughout the night, roaches, and flies
10.0 / 10.0
Perfect as always
Everything
That I couldn’t bring balloons but I done managed to make it work but I still give this hotel a 100/100 will come back soon
6.0 / 10.0
Not the worst but definitely not the best.
Nice parking availability.
The room smelt very strongly of mold/mildew. The pillows were very small and not very comfortable.
9.0 / 10.0
It exceeded my wife's expectations for a Best Western. That's a big compliment.
It's not a luxury hotel, but everything is new and clean and well maintained.
8.0 / 10.0
Great stay in a very convenient location!
Location was great!
10.0 / 10.0
Great value
Breakfast was great The facilities were clean parking was good then the staff are friendly and helpful
8.0 / 10.0
overall OK
Location
Breakfast had some problems. Coffee machine needed maintenance. Bin was full of grounds and wouldn't work. No one around to do it. Orange juice came out CLEAR. I'm not an orange juice expert but I know its not clear.
1.0 / 10.0
Never again
Beds were broken made noise every time you turned. Front desk was informed and switched beds that did the same thing. Third room was good but in the morning the shower didn’t work.
Bad facilities. Tried to fix a broken bed in the middle of the night while I watched his effortless attempts instead of just switching rooms
10.0 / 10.0
Everything was good
The breakfast was great
Nothing
10.0 / 10.0
I was very happy with my stay and would highly recommend this hotel.
The front desk employee was thoughtful and helpful. When I mentioned I hadn't slept well the night before, she made sure to find a quiet room. The room was nice; the bed was comfortable, and breakfast was good.
6.0 / 10.0
Nice but not very private
Jacuzzi
I could hear the rooms next to me very well like the walls were thin.
8.0 / 10.0
I'll stay again if I need too
Everything
No.bad experience
9.0 / 10.0
It went great!
There were 3 restaurants within walking distance of the hotel.
They didn’t seem to have security cameras outside of the building.
10.0 / 10.0
Clean place inside and outside.
Wonderful place to stay.
Everything.
9.0 / 10.0
Great experience!
Breakfast was good location was good for us
The only thing was the bed seem to move or make some noise (not in that way) when we moved, but was very comfortable. Will would stay there again based on overall experience.
10.0 / 10.0
Overall it was nice n relaxing!! Breakfast was great !!
Amazing breakfast!!
It seemed that cause I was a Black woman that the front desk lady really wasnt even concerned about my questions ! Very nice attitude but her mode was off when I was talking to her and asking questions!!
6.0 / 10.0
Perfect for the quick stay we had!
You could tell that they had recently updated the rooms. Property was taken care of parking lot was clean.
The ac in the rooms could’ve been better. The shower pressure could be a little better as well.
5.0 / 10.0
Bad
I did not like anything about this location. The people were very rude and then you pay all your money and you can’t even have a guest that is crazy. What is a hotel for just asleep not for 300 and something dollars
Nothing
10.0 / 10.0
Loved it great location n great people
Loved the place great location breakfast was the best
Nothing every thing was great
10.0 / 10.0
Excellent new hotel, highly recommended
Quiet, peaceful, comfortable bed
Very clean
Pleasant, helpful staff
Restaurants within easy walking distance
Good price for the value
9.0 / 10.0
Very happy
Clean, efficient
10.0 / 10.0
Relaxation
Everything was perfect 10/10
Not one thing
10.0 / 10.0
Good Maintenance
The staff was wonderful. They we're there anytime we needed anything we asked for. The rooms we're very clean, comfortable and relaxing. The hotel was in a decent and safe location. We will be back.
At this time I can't think of anything that I didn't like.
8.0 / 10.0
Really enjoyed my stay, and I'm going back again.
Was very quiet and clean, the location is excellent rt near a lot of businesses, but not at all disturbed.
Will definitely be returning.
Checking in was simple too..
Maybe extend pool hours to 10:00.
2.0 / 10.0
Will not be coming back.
I checked in on Friday afternoon with no issue. However, shortly after during a shift change, I encountered a completely different tone and treatment from another front desk employee. When I went downstairs to meet my friends, I was stopped at the elevator, asked for my room number, and told I couldn’t have any visitors. This rule was never communicated to me at check-in, and I’ve never encountered such a restriction at any hotel before.
Still, I respected what I was told. My friends never entered the hotel beyond the lobby, and I made sure they waited outside while I handled everything myself.
Around 4 AM, my boyfriend and I returned to our room. It was booked for two people, and his name was on the reservation. Yet shortly after arriving back, I received a call from the front desk—once again from the same employee—questioning me for a second time about the “no visitors” policy. I had already complied earlier in the evening, and no one besides the two registered guests had entered the room.
A short time later, as I stepped off the elevator to leave and meet my friends elsewhere, this same staff member confronted me again in the lobby, raising his voice, accusing me of violating hotel policy, and threatening to take my deposit. He made assumptions about my boyfriend being a guest rather than asking or verifying anything. At no point was my boyfriend—who is white and listed on the room—questioned or spoken to. I was the only one repeatedly targeted and harassed, which felt discriminatory and completely unacceptable.
To make matters worse, our room was hot and humid for the entire stay. Despite multiple complaints, all we were offered was a fan. The hallways outside our room were 20 to 30 degrees cooler than the room itself, which made sleeping and relaxing uncomfortable and frustrating.
This entire experience—from the confrontational staff to the lack of basic room comfort—was unacceptable. I left feeling disrespected, unwelcome, and deeply disappointed.
10.0 / 10.0
We would stay again because of friendly staff and location.
The breakfast was well organized and fresh. I had a bagel and my husband had cereal.
Friday morning was quiet but Saturday was packed. Had to take our food to the room
8.0 / 10.0
relaxing and clean walking distance to restaurants.
everything
nothing
4.0 / 10.0
Below par for price
clean
Next door to busy restaurant with lots of car noise. No bathroom glasses not even plastic. Noisy people above, stomped around all night and early morning, better get top floor. Noisy pipes. Phone text at 8 AM, just stupid.
10.0 / 10.0
Top notch
Customer service was great
Everything was great
8.0 / 10.0
I would definitely stay there again. Just on the other side of the hallway, away from twin peaks..
Very clean and updated, staff was friendly and helpful
Weekend night with a Twin Peaks establishment right outside my window. The noise from their ruined my nights sleep.
10.0 / 10.0
Definitely would recommend staying here. Clean, friendly, and great location
The facility has been recently upgraded. Jimmy with the staff was incredible. His manager was awesome as well. We had a problem with our a/c and they accommodated us by moving us into a suite room. Definitely worth the stay!
Nothing
10.0 / 10.0
It was a wonderful stay!
The breakfast was Awesome & the waffles melted in your mouth.
It was great no complaints except I didn't receive my rewards for the night.
7.0 / 10.0
Good, for price, location, and breakfast.
Location and breakfast!
Noise located next to Bar and Grill and indoor pool is freezing.
5.0 / 10.0
Mediocre.
It was easy to get to and the employee checking us in was very friendly.
There were ants and the plug for the jacuzzi didn’t work so we weren’t able to use it. We had less than 8 hrs in the hotel and need to get sleep or we would have asked for a different room at the time but because of the time constraint we just ended up staying in the room. We brought this to the attention of a different employee when we were checking out and he said there was nothing he could do.
6.0 / 10.0
very nice looking hotel, staff great and clean rooms and clean indie and outside, poor sleeping
Breakfast was good, thanks
We stayed on the west side of the building, bad open area for motor cycles and cars and loud music kept myself and my wife up all night and early morning, one of the worst hotel sleep experiences had in 41 years. I would not stay on that side of the building again .
10.0 / 10.0
Would recommend this property to anyone
I loved this location .. only 9 minutes from the Zoo. Shopping and restaurants were only minutes away as well. The indoor pool was very relaxing. My over all stay was pretty amazing.
1.0 / 10.0
I’ll think harder on staying here
The location was excellent. Next to a bar and a late night food.
The desk clerk was rude and had a bad attitude. After the encounter with her i cancelled my reservation and left. I’m not staying somewhere where the guest services is rude.
8.0 / 10.0
Got good value
Close to good eating establishments.
Tight parking spaces in front of hotel.
10.0 / 10.0
Perfect!
Super clean, friendly staff, good breakfast, and the pool was very nice.
N/A
FAQs
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Shackleford. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Shackleford. Enjoy the water!
Is Best Western Shackleford pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Shackleford?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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