Microtel Inn and Suites Clear Lake

The staff was friendly and engaging. The facility was clean and well cared for. The room was spacious and comfortable. The weather was perfect...thank you! The continental breakfast was balanced and nutritious and a little bit of fun (waffle making).

A larger television perhaps; the desk chair needed to be recovered, but was comfortable and in good shape.

It was conveniently located to the heart of Clear Lake.

It's an older hotel but overall it was clean and the breakfast was decent.

Breakfast was somewhat limited but had no complaints about what was offered since we didn't expect or need more. The room was very clean and had everything we needed.

Convenience.

Staffer Jigi has not been to charm school and came across as rather indifferent in his interactions with customers. He clearly was not motivated by satisfying the needs of his customers. The motel seemed to be a step down from what one would normally expect from a Microtel. In response to a corporate generated customer friendly email I received after my booking, I asked for a first floor room. I never received a response from the local motel staff. When I arrived, I was told that they were sold out and didn't have a first floor room available, unless I took a room reserved for people with pets. I asked if it smelled like pets. The clerk, Jigi, replied "maybe." I should not fault him as English did not appear to be his first language. ?He did give me 5 minutes to decide on whether I would like to stay in the room versus move to an upper floor. Even the breakfast area appeared to be a step down from what one would normally expect from a motel like this. No fruit like bananas or oranges, only cereal, yogurt, coffee and juice. Pretty bare bones. In this sense, I suppose the model is living up to its name: Micro.