Sheraton Erie Bayfront Hotel
Top rated by guests





8.3Excellent
(441 Ratings)
"Staff was super friendly, hotel was nice and clean"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Featuring free WiFi and a 24-hour fitness center, Sheraton Hotel Erie Bayfront offers pet-friendly accommodations in Erie. Guests can enjoy the on-site bar.
Business facilities
Airport transportation available
Free airport transportation
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Ski in/Ski out
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Fireplace
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.3Excellent
(441 Ratings)
"Staff was super friendly, hotel was nice and clean"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
6.0 / 10.0
Nice updated room...Great view....friendly staff
Hard bed...lousy heating system...food facilities poor....no microwave in room
9.0 / 10.0
Prime location right on Lake Erie with easy access to the city and Presque Isle.
Club access in not exclusive for those who purchase it. This service should only be accessible with specific key pass not general admission.
10.0 / 10.0
Staff was super friendly, hotel was nice and clean
10.0 / 10.0
We brought our dogs which was so nice. We didn’t have to leave them behind
10.0 / 10.0
The club lounge was phenomenal! Beautiful hotel inside and out!
Literally nothing could have been better.
10.0 / 10.0
Very well kept and great location for the convention center
Parking garage was tight if you have a truck with a lift kit. 7’4 clearance
9.0 / 10.0
The room was well appointed. Comfortable bed. Nice view.
6.0 / 10.0
The view and location was amazing, clean room, awesome staff!
No microwave in the room, bed was very uncomfortable, pillows are filled with feathers we kept getting stabbed with the feathers throughout the night, there wasn’t very many options for room service.. the food was mostly spicy(which we didn’t like), the windows looking out onto the bay from our room were very dirty.
3.0 / 10.0
The view of the lake
No breakfast.. not worth the price paid for
10.0 / 10.0
Room was very nice, i arrived after dark and had to check out early so I really didn't notice the view. The bed was very comfortable!
I had requested that my room be near my co-workers but I was on the 6th floor and she was on the 2nd. When we ask if we could get rooms closer together, we were informed that it would cost $20 dollars more. Why do they even bother to ask if you want rooms near each other when making the reservations if they can't honor that request at check in?
10.0 / 10.0
Very clean
Nothing that stood out
8.0 / 10.0
Overall fine. A bit expensive for the area though.
We chose this hotel largely for its location and for it having a nice swimming pool. Alas, when we tried to avail ourselves of the pool, we found out the pool was closed for resurfacing. The hotel did say we could use the pool at another nearby hotel but that just didn't interest us. If we had known this ahead of time we would have just booked the other hotel with a useable pool instead.
9.0 / 10.0
Location and view
Included in the price, a breakfast would be nice. However, everything was extra expensive. .
8.0 / 10.0
Nice to have windows facing the bay. The bed was comfortable. The furnishings were modern and in good shape. Nice bathroom. This hotel is in a great location!
The view of the bay would have been better with cleaner windows. We were a little disappointed in our room which was described as "deluxe," but was just ordinary.
6.0 / 10.0
-location was nice, staff was nice
Upon arrival there was a weird stench that lingered from the air conditioner into our room maybe from outside, but it smelled like sewer for the first night. We had booked for two nights and were only given a roll of toilet paper. House keeping walked right into our room after knocking and waiting for 3 seconds max. Parking was $16 per night when there was free parking closer and we were not made aware of that. There was a trash can full of puke just sitting outside our hallway.
5.0 / 10.0
The location is great
Restaurant excellent
Room was not well supplied and the sink didn’t drain
8.0 / 10.0
Due to construction, it was challenging to get to the Sheraton. Our marina view was pleasant; seeing Lake Erie would have been even nicer. The bed and pillows were NOT comfortable: the mattress was uneven or tilted, and the pillows were too soft or worn. The room was clean, nicely decorated, and spacious. Breakfast was just OK. The location was excellent for going to shops, taking a dinner sunset cruise, and going to Presque Isle.
The mattresses and pillows could have been more comfortable for the price. The breakfast was very basic for the price.
1.0 / 10.0
The food.
My room was next to the elevator and ice machine. It was very noisy at night, I couldn’t sleep. There was hair in the shower that wasn’t mine. I had to ask 3 times for it was cleaned. The first 2 times they sent someone to clean it but it wasn’t cleaned until the 3rd time when the manager went along with the housekeeper and myself. My last night the fire alarm went off around 1:15A and had to evacuate the building. I did not return until 2A. I had to work the AM and was not able to go back to sleep. Before checking out I went to the front desk to voice my complaints. I was told a manager would call me but no one ever did. I feel that I should have received some compensation for my inconvenience.
5.0 / 10.0
Hotel can do a much better job providing detailed information on multiple fronts.
9.0 / 10.0
Proximity
Dog owners left Scruffy to be our alarm
10.0 / 10.0
Great views of the bay. Nice room with a super restaurant with outside dining at reasonable pricing.
Securing this room through booking.com was problematic because it included a breakfast and dinner package. The front desk really didn’t want to provide a dinner coupon; they frowned at it; and, ended up putting us on the 8th floor where a general area was for a limited menu of food for a few hours to those there. Overall not all that appealing for the increased cost. Would NOT recommend booking it that way as there was lots of confusion.
8.0 / 10.0
Comfortable, very clean, great location.
At check- in I was told the $16.00 for parking was good for 24 hours. I planned my trip around that. I checked -out at 11:00 am. My parking should have been good until 2:00pm since that was 24 hours after my arrival. Lady at front desk said as soon as I checked out that the parking pass would expire which would have cost me an additional $30.00 to stay until 2.00. Not acceptable!
The bathroom body wash was empty.
At the restaurant the waitress argued with me about getting blackened chicken on my salad stated they couldn't do it when I'd gotten it there the night before.
It's the little things that make the difference. Especially after paying $569.00 for a room.
10.0 / 10.0
Great service at the bar
All good
9.0 / 10.0
My grandson loved the view of the boats.
I would have rather been facing Lake Erie. Carpet was stained.
10.0 / 10.0
we didn't arrive at the hotel until shortly before 10:00 p.m. on Sunday night and we're pretty famished after flying from California .Found out the only way we could order something to eat was in the bar through room service.Fun to find out that the partygoers in the bar were part of the Teddy Swims crew!🎉🎈 We missed breakfast - I think breakfast stopped at 9:30 or 10:00. So we went off site to find some
Wished that there might have been a pool. If there was, we never found it.
8.0 / 10.0
Room view was excellent!
Having to pay for parking in the garage. Should be included with the room rate.
10.0 / 10.0
View was nice. Room was very clean. Bed was extremely comfortable. Staff was pleasant and helpful.
Paying for parking. Gate at garage did not always work,
5.0 / 10.0
Although we requested a KING bed and ended up with a queen. It was comfortable.
We paid for the room through Booking .com in March. We got there at 4. The rooms still weren't ready! Unacceptable! I requested Bayfront and a king size bed. I got Marina side and a queen size bed! Asked if they would supply free parking to compensate. The Front Desk (who could barely speak English and the Manager (Who wasn't much better) RUDELY said NO. A little kindness goes a long way! If the room hadn't already been paid for I would have left. Customer service means a lot to me and they need some classes on how to treat customers. I am a Marriot Bonvoy card holder and this was the worst service I have ever received. Will never stay there again
9.0 / 10.0
Location
The bathroom accessories were falling apart.
6.0 / 10.0
Great location. Close to many attractions, restaurants, and shopping. Fishing right outside the hotel. Staff was helpful and informative and the ammenties such as the pool and gym were well cared for and stocked.
For the price i paid. This facility is severly lacking. No Complimentary Breakfest, No Secured Wifi, No Free Parking and one working elevator for thousands of people. What was complimentary though was the moldy shower curtain liner and lack of accountabilty for it. Was offered nothing more then another liner. May seem like being petty but again for what I paid, I expected perfection. At least in the bathroom.
4.0 / 10.0
Location
The customer service / communication regarding a power outage in the area.
10.0 / 10.0
Beautiful landscape, gorgeous views of the bay
Nothing about the property but the beds were not comfortable and I woke up with a bad backache every morning.
10.0 / 10.0
Very clean very comfortable. Restaurant excellent. Nice big screen tv. Shower was very nice. We had a king size bed. Super comfortable. Slept great
Absolutely nothing. A+
10.0 / 10.0
Everything
Liked everything
1.0 / 10.0
view
the room i booked and paid for wasn't available as they had ' technical' issues. after 24 hours travelling to be told at 11pm my room was not available was disgusting. they then transferred me to another cheap hotel which i had to sleep in my clothes it was so bad. only after 12pm next day they had my room ready. this is not what you expect from a high class hotel, i wont ever book again.
10.0 / 10.0
Beautiful view of the lake from our room . Walking distance to all restaurants. Comfortable bed and room was very clean .
The only thing was our refrigerator made this weird noise when it turned on .
1.0 / 10.0
Restaurant was acceptable
Very expensive not worth the price.
9.0 / 10.0
Location is perfect.
Interconnected room felt very noisy, maybe because I was on the pet's floor.
8.0 / 10.0
Clean and awesome staff and great views.
Had to pay for breakfast and it was EXPENSIVE!!!
10.0 / 10.0
Great location for food and views
Nothing.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Sheraton Erie Bayfront Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sheraton Erie Bayfront Hotel. Enjoy the water!
Is Sheraton Erie Bayfront Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Sheraton Erie Bayfront Hotel?
We found 35 amenities for this rental. This includes business facilities, airport transportation available, free airport transportation, golf course (within 2 mi), and concierge services.
