Extended Stay America Suites - Austin - Northwest - Research Park





4.9
(209 Ratings)
"everything"
Verified guestDon't miss out! Price and availability may change
Great price for your budgetOne of the lowest cost properties in the area
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Includes essentialsFree WiFi/internet, Air conditioning, Outdoor Cooking and more
Located in Austin, within 12 miles of University of Texas at Austin and 12 miles of Moody Center, Extended Stay America Suites - Austin - Northwest - Research Park has accommodations with a fitness center and free WiFi throughout the property as well.
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$$$$
4.9
(209 Ratings)
"everything"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
6.0 / 10.0
:(
Smell dope all area
TV no work
insecurity in the car park
10.0 / 10.0
everything
.
4.0 / 10.0
Distance from my job was great
I have to pay for clean towels and wash cloths, they don’t do housekeeping til every 7 days but I was there for 12 days and never got housekeeping.
6.0 / 10.0
I made for breakfast by myself.
They didn’t provide housekeeping for my room weekly.
5.0 / 10.0
Bed bugs were in the room
4.0 / 10.0
The set up was cool with the little living room area & bedroom area.
The hotel is very dated. It needs a major upgrade. Appliances are super outdated & rusting. Bathroom door had to be lifted a certain way to close. The room didn’t seem like it was cleaned at all. The sinks were dirty. And it took 30+ minutes of calling the front desk & waiting for a staff member to come the front to check us in.
8.0 / 10.0
Breakfast is nothing but Marketing, Marketing. I make my own Texas/French Toast...Thank You.
1.0 / 10.0
Nothing. It was overbooked and never got a room. I left in frustration. What is worse is that they charged me and I still have not gotten credited
Everything. I never got a room as they were overbooked but they still charged me
1.0 / 10.0
Worse place I literally have ever stayed. Roaches, no wifi none of the doors worked with cards and to top it off they double charged me for the room. And when i confronted them about the bill they were not happy and called the cops on me and i was forced to leave
1.0 / 10.0
Affordable
Very dirty rooms, no pool as advertised, laundry facilities were not fully available for use, my keys were accidentally left at the front desk and subsequently stolen…then miraculously returned with no help or communication from front desk or management, toilet in bathroom began leaking urine from the base of the commode into the floor boards (I was never given any option to stay in another room or refunded for the evening I had to check out early).
4.0 / 10.0
We had a nice view of the courtyard.
There was no coffee. No coffee maker in the room or in the lobby. The pull out mattress was icky. I felt stuff crawling on me, but I didn't see any bugs. The carpet in the hallways was stinky and the room did not smell pleasant.
The staff was very friendly.
1.0 / 10.0
Good location has all kinds of stores nearby!
The hotel, in general, was very bad!
1.0 / 10.0
Location was okay
AC barely worked, had to run it on high the entire stay because it didn't cool the room much.
Day after staying the location tried charging me $300, claiming I smoked in the room. There was no smoking in the room at all, but the hallway & elevator both smelled like pot the entire time we were there.
When I called to dispute the charge to management, was hung up on after she was extremely rude.
10.0 / 10.0
Spacious rooms.
No pool/ no breakfast.
1.0 / 10.0
The property is false advertisement, the pool is sealed with concrete the rooms are disgusting .. the staff was on drugs people were roaming the lobby. It smelled horrible shower was not even running hot water they gave me a second room that smelled so bad the halls reside of cigarettes and it’s a non smoking hotel ? Oh not to mention I witnessed a drug deal from the front desk hosted with another individual.
IT WAS HORRIBLE TAKE THIS PROPERTY OFF BOOKING.com
1.0 / 10.0
absolutely nothing
dirty, not safe, drunk/drugged people outside and in the foyer. people rowing at reception, rooms dirty with mould on the walls. signs everywhere telling you to keep all possessions with you. staff not interested. very scary place in
1.0 / 10.0
Nothing
Bugs and Cockroaches all over the room
6.0 / 10.0
The price
No plates no cooking pans no silverware
2.0 / 10.0
when I checked in, I was made to wait over an hour and a half in the middle of the night because they were rebooting the system, even though they knew I was arriving. When I finally got into the room, there was a cockroach, but I was so tired because it was almost 4 am.
1.0 / 10.0
somewhat affordable.
I specifically asked for a smoke free room. I walked into my room to get situated and maybe rest for a little bit before leaving and taking care of some business. I was able to stay inside that room for 15 minutes before I rushed out because the smell of cigarette smoke was absolutely overtaking.
5.0 / 10.0
It was ok
They didn't have trash cans.
10.0 / 10.0
I liked that the manager called my room after I checked in, to see if I liked the room. That was a nice personal touch. And the staff was very professional and attentive to requests. I prefer to cook my own meals, so I enjoyed having the kitchen. The room was very spacious and very comfortable. And everything worked great, I also had a view of the pool; which was nice. It was VERY peaceful and quiet there. Which was great for working. There was literally no noise. The price was unbeatable. And the location in north Austin kept me away from all the noise downtown; but was still close enough to travel there to see all the great live music. As a business traveler, I highly recommend staying here. When I am back in Austin, I will definitely stay there again.
N/A
1.0 / 10.0
value only
dirty
1.0 / 10.0
nothing
the rooms were extremely dirty! so gross we just left
1.0 / 10.0
nothing
bad smell in the property and room
5.0 / 10.0
Bed was comfortable price was good
Not clean
Room was not cleaned after 1 week stay
Saw bugs
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Extended Stay America Suites - Austin - Northwest - Research Park. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Suites - Austin - Northwest - Research Park pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"































