Extended Stay America Suites - Los Angeles - Chino Valley





7.0Good
(305 Ratings)
"Spacious clean comfortable easy check in friendly staff very helpful"
Verified guestDon't miss out! Price and availability may change
Well priced for this locationPriced under area average
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Includes essentialsFree WiFi/internet, Air conditioning, Accessible by lift and more
This Extended Stay America - Los Angeles - Chino Valley is located in Chino and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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7.0Good
(305 Ratings)
"Spacious clean comfortable easy check in friendly staff very helpful"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
4.0 / 10.0
The hotel was in a perfect area. I like that it was hidden. And clean outside
I had to wait over 1hr when I arrived to get my room clean. When i checked the room was not cleaned had to talk to front office. Front office had to push cleaning lady to start doing it waited another 30min more.
10.0 / 10.0
Spacious clean comfortable easy check in friendly staff very helpful
2.0 / 10.0
The staff was friendly
The room smelled bad. Everything still looked dirty. Had trouble sleeping with all the yelling and fighting all hours of the night in the parking lot. Did not feel safe.
1.0 / 10.0
Nothing. They were closed when I went to check in. Slept in car
They were closed and took my money
1.0 / 10.0
I didn’t like nothing about this hotel
Staying at this hotel has been one of the worst experiences I've ever had! This hotel is full of cockroaches, bed bugs, and stained pillows. Although they were able to resolve the issue by refunding me for the remaining days, im very upset that they didn't refund my money for one night even though we couldn't sleep at all.
7.0 / 10.0
Location is near where we need to be.
The front of the hotel could use regular cleaning.
10.0 / 10.0
I enjoyed my stay at this property and satisfied with everything. From the first point of contact to the last day. All the staff was professional and friendly. I will definitely come back to stay at this property.
None.
4.0 / 10.0
Nothing specific
For an extended stay, there were no utensils, cups, plates in the room. Yes one could “order” them..but didn’t I order a room?
Also, no coffee machine. In today’s day and age a MUST. Hallway floor and elevator dirty.
Breakfast- awful. Period.
1.0 / 10.0
This place is very dirty old Blood stains on the sheets, nails on the floor. I had to leave.
5.0 / 10.0
Location was easy to get to by car.
This hotel should not be advertising that it has breakfast - "breakfast" was coffee, hot water, and a few instant oatmeal packages. The air conditioner in the room did not work well and was unable to cool the room to a comfortable temperature. The bed was pretty flimsy (it almost flipped over when you sat on the end).
9.0 / 10.0
I enjoy the quietness. The staff greeted us with a smile.
There was rocks by the loop area in front of the seat in street area in front. I trip over the rocks and fell and got my knees scrape and bruise and sore ankle.i was pulling cart with luggage to my car. Since we were checking out and somewhere to be that morning.
5.0 / 10.0
No sugar or creamer with coffee, not much offered for breakfast.
Trash from previous customers stay was not taken out.
9.0 / 10.0
Pleasant all around
Shd have Lower price. Shd Not have resort fee.
6.0 / 10.0
The staff was kind
I was not able to check in on time .. normally this never happens but still had to wait so long after check in time after a long flight I feel 3 pm is fine but to wait till 6 that was a lil unfair
10.0 / 10.0
Love it!
7.0 / 10.0
The breakfast is simple by providing coffee, tea, hot chocolate, and breakfast bar. The room is provided with kitchen facilities.
The room existed with some uncomfortable smell.
10.0 / 10.0
Rooms were great, friendly staff
The breakfast have no options, just oatmeal and coffee.
10.0 / 10.0
For me, it was location. Right by the freeway, shopping centers, places to eat and 5 minutes away from family.
Didn't have any dislikes.
10.0 / 10.0
Extremely clean . Comfortable and quiet . Nice if you want to bring your pets. Close to stores and food options .
N/A
1.0 / 10.0
The staff was the worst, (front office)
Angie and her supervisor I think her name was Michelle , terrible.
3.0 / 10.0
it was clean
They misrepresented the room. I booked a one bedroom suite. it was not a one bedroom suite at all intact it was a studio with a pony wall that separated the area where the bed and couch was. If I would have known this I would have rented two separate rooms. Also because you have to ask for the coffee pot ext. I went down to ask for a coffee cup and was given a paper cup. when I tried to discuss the issues with the manager there was no apology nothing and she was rude. I personally will never stay here again just based off of that and as a business owner if I misrepresented my prices for items people would be upset yet when I explained it in that manor to the manager she acted like I had no reason to be upset. I personally would not want a manager on my staff that had little to no concern of my consumers unhappiness with my facilities.
1.0 / 10.0
The property canceled my reservation less than two hours before I was to arrive stating they could not accommodate my requested room. I booked a standard double bed room over a month beforehand. They evidently overbooked and were less than helpful in finding new accommodations.
6.0 / 10.0
Very clean and spacious rooms, comfortable bed. Furniture are a little old but all still clean and functional.
One of the guests had a dog that barked till late at night and started barking again early in the morning so we couldn't sleep. I really think this hotel shouldn't allowed pets, or if they do only put the guests with pets in one hall so their dogs won't disturb other guests. The bathroom sink was also very clogged so the water took forever to drain.
10.0 / 10.0
I was traveling from out of town the Manager Laurie Guthrie was very accommodating to my early check in needs. The evening staff was very friendly. The young man at the night desk helped me find a picture pizza place that delivered. Thank YOU ❤️
The outside of hotel entry could be a little cleaner. But the room was very clean.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Extended Stay America Suites - Los Angeles - Chino Valley. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Suites - Los Angeles - Chino Valley pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
